We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Thank you for sharing your feedback about your LG LFDS22520S Refrigerator. We apologize for the difficulties you've faced with the ice maker, and we understand how frustrating this must be for you. We appreciate your patience and are committed to resolving this issue promptly. Please send us a private message on Facebook or Twitter through @LGUSSupport to discuss further steps and to find the best solution.

Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.