Hello there! Thanks for reaching out. We are excited to hear about the service that was provided to you for your LG Refrigerator. We keep ourselves a goal on keeping smiles our customers face. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. We appreciate you. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.

It is a shame that you experienced a cooling issue on your refrigerator. We have made several quality improvements to the compressor and repair experience to prevent another incident. Thank you for sharing your feedback with us. ^Jennifer