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Customer reviews for Serta Ansley Escape 12.75" Medium Innerspring Mattress for
Serta Ansley Escape 12.75" Medium Innerspring Mattress
4.6 out of 5 stars
stars
714 ratings645 reviews
  1. 5 stars76% (544)
  2. 4 stars17% (120)
  3. 3 stars2% (16)
  4. 2 stars1% (9)
  5. 1 star4% (25)

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Showing 21-30 of 645 reviews
Mar 2, 2024
Reviewer name: Happy Camper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serta does it again.

This mattress is both comfortable and supportive.

Helpful?6BA7ZWSX7U2R13610618888
Mar 4, 2024
Reviewer name: CP
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

No complaints here! Sturdy, supportive, great value.

Helpful?6BA7ZWSX7U2R13610618888
Jan 6, 2024
Reviewer name: Jefferson
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice sleep

We bought this mattress , it’s a big mattress , firm but good support , I had hoped fo4 a little softer , but still good

Helpful?6BA7ZWSX7U2R13610618888
Jan 26, 2025
Reviewer name: Michelle
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Our grandson loves this mattress! Soft but firm!

Our grandson loves his new mattress! He is not child and loves how soft and firm his new mattress is! Yes I highly recommend this mattress!

Helpful?6BA7ZWSX7U2R13610618888
Dec 4, 2024
Reviewer name: LRD
2 out of 5 stars
2 out of 5 stars review

HIGH IN MIDDLE,FLIMSY

We should known the second the guys brought it in. They stood it up against the wall and it was collapsing on itself! The first day the sides would sink and middle is high. I'm 150 lbs and this is awful.

Helpful?6BA7ZWSX7U2R13610618888
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, we're sorry to hear that your Ansley Escape mattress is not holding up properly. Our mattresses are backed with a 10-year limited warranty and Sam’s Club can walk you through a claim or offer assistance through their 100% Member Satisfaction guarantee. So for additional assistance please reach out to the Sam’s Club member phone number at 888-802-2948 so they can guide you from there. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Oct 21, 2023
Reviewer name: Brandon
5 out of 5 stars
5 out of 5 stars review

Great Comfortable Matres

The Ansley Escape Euro Top is an excellent mattress. Not only does it keep me cool, but it also keeps my comfy all throughout the night. If it goes on sale, I will purchase another one.

Helpful?6BA7ZWSX7U2R13610618888
May 23, 2023
Reviewer name: Na34
5 out of 5 stars
5 out of 5 stars review

The mattress is amazing

[This review was collected as part of a promotion.] Very nice, sturdy mattress. I do prefer a breathable memory foam helps enhance airflow and heat dissipation for cool, contouring comfort. This feels softer than a firm mattress but has very nice support, nice movement isolation, nice edge support. I look forward to lying on it every night. If you want a slat-of-wood kind firm mattress, this might not be for you. But if you want a mattress that help with back pain and give good support for a good night sleep, this is it. I would definitely recommend this mattress because it's very comfortable.

Review from Serta
Helpful?6BA7ZWSX7U2R13610618888
May 19, 2023
Reviewer name: CouchSlouch1988
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] I really love this mattress. I have been sleeping on it for a couple of weeks now. It is quite firm which works really well for my back. It is comfortable, does not sleep hot, and gets me to sleep easily. I wake up free of aches and pains.

Review from Serta
Helpful?6BA7ZWSX7U2R13610618888
Jun 12, 2023
Reviewer name: Marry
5 out of 5 stars
5 out of 5 stars review

Best sleep ever

[This review was collected as part of a promotion.] I found that after just one night, I'm falling asleep easily. It was so much cooler, more comfortable and more supportive than sleeping on my old mattress. I feel like I can easily change positions and get the custom support I need. I live in the desert and usually I feel hot during the night, but with this mattress it's so much cooler. It seems easier to maintain a steady temperature throughout the night, so it's all around more comfortable. No more back pain or stiff neck in the morning. The gel memory foam top has the right amount of plush and thickness. Highly recommend Ansley Escape mattress!

Review from Serta
Helpful?6BA7ZWSX7U2R13610618888
Feb 21, 2024
Reviewer name: Latisha F
5 out of 5 stars
5 out of 5 stars review

Definitely A Wise Choice

Very Pleased Indeed!! Have Had Mattress Now For About (3) Weeks, First Night Was Unpleasant With Waking Up To Back And Neck Pain But, Body Has Been Adjusting Well To Mattress. I Am Now Waking Up Feeling Well Rested With No Pain. Bed Has Provided The Hip, Neck And Back Support I Have Been Looking For Being A Side Sleeper. Would Definitely Buy Again

Review from Serta
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