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Customer reviews for Serta Ansley Escape 12.75" Medium Innerspring Mattress for
Serta Ansley Escape 12.75" Medium Innerspring Mattress
4.6 out of 5 stars
stars
714 ratings645 reviews
  1. 5 stars76% (544)
  2. 4 stars17% (120)
  3. 3 stars2% (16)
  4. 2 stars1% (9)
  5. 1 star4% (25)

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Showing 131-140 of 645 reviews
Feb 3, 2024
Reviewer name: Vtop1
1 out of 5 stars
1 out of 5 stars review

Absolutely not

Bogus reviews. Mattress had impression in center after 1 week. Totally no support. Refund received.

Helpful?6BA7ZWSX7U2R13610618888
reply from Serta Team

Hi there. Thank you for your feedback, we're so sorry to hear your Serta Ansley Escape Mattress was not a good fit and caused you discomfort. We're glad you were able to reach out to Sam's Club and get this mattress returned, your insight is appreciated as we strive to improve our products and keep you sleeping your best. Thank you for giving our Serta Mattress a try, please let us know if we can assist moving forward!

Apr 16, 2025
Reviewer name: Sandra H
1 out of 5 stars
1 out of 5 stars review

Not very happy

After a short time, a sunken spot has formed where I sleep. I have to climb out of this "hole" to get out of the bed.

Review from Serta
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Oct 10, 2023
Reviewer name: Melanie S
5 out of 5 stars
5 out of 5 stars review

Great Product

This mattress was just what we were looking for The comfort, the feel, the level of sleep that we are now getting is amazing.

Review from Serta
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Aug 8, 2024
Reviewer name: Matthew S
5 out of 5 stars
5 out of 5 stars review

Great mattresses

Excellent mattresses we sleep through the whole night. We have a top of line purple bed and these mattresses are way better

Review from Serta
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Dec 17, 2024
Reviewer name: William S
5 out of 5 stars
5 out of 5 stars review

Replacement over due

Waited too long for this, hope it stands up. The biggest thing is the middle of mattress like all makes getting soft or breaking down.

Review from Serta
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Oct 7, 2023
Reviewer name: Brian R
5 out of 5 stars
5 out of 5 stars review

Ansley Escape Euro Top

The Ansley Escape Euro Top is an excellent mattress. Not only does it keep me cool, but it also keeps my comfy all throughout the night.

Review from Serta
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Apr 11, 2025
Reviewer name: Jodie D
5 out of 5 stars
5 out of 5 stars review

Great purchase

I’m am very pleased with this mattress. It sleeps so comfortably and definitely worth the great price.

Review from Serta
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Dec 7, 2023
Reviewer name: Haykel J
1 out of 5 stars
1 out of 5 stars review

Uncomfortable and keeps making holes

Uncomfortable and keeps making holes Every time you seat and my mom wakes up with neck and back pain!!!!

Review from Serta
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Oct 23, 2023
Reviewer name: Justin S
5 out of 5 stars
5 out of 5 stars review

First big boy bed

This mattress is used as my son’s first “big boy bed”. He loves it. Comfortable for me when I lay with him at night as well.

Review from Serta
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Nov 7, 2023
Reviewer name: Allison S
5 out of 5 stars
5 out of 5 stars review

Great Mattress

This twin Ansley Escape mattress has been great for our daughter’s first big girl bed. She sleeps well on it.

Review from Serta
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