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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,012 ratings778 reviews
  1. 5 stars69% (698)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 71-80 of 778 reviews
Mar 19, 2024
Reviewer name: KT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleek, speed, and options=winner

Love the multiple settings and sizes. It's super quick. I like being able to set the delay so I can have coffee ready and waiting in the morning. The built in frother is nice. All in all great replacement for my Keurig that died after 13 years. It's sleek looking which helps too.

Helpful?4UQS9BOIMJCZ13610568638
Dec 8, 2021
Reviewer name: Loko
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great!

We've had this model for a few weeks now and works as advertised. We originally had the very first model of coffee maker ninja produced and loved it until it started to get over calcified due to our hard water. We really didn't need the pod option, but it's nice to have for some specialty coffee that you cannot find in a bag option. After shopping around, ninja still has the best value for this style of coffee maker.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Mar 12, 2024
Reviewer name: nankatfog
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It's ok

I had the Ninja Dual Brew Pro when it first came out. I loved all the features and it made great coffee. A couple years in the machine didnt recognize the k-cup attachment. Watched videos and did everything suggested and nothing worked. The next step was to buy the k-cup attachment for $50 😑. But would that fix the problem? Walking through Sam's we saw this machine on sale so bought it. I do like that the water reservoir is bigger than the Pro. Prefer the thermal carafe, touch screen & hot water knob the Pro has. Little things i can get over. Now hopefully the problem I had with the Pro will not happen with this machine

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Sep 25, 2022
Reviewer name: Tenngirl16
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great system

We are a family of coffee drinkers - one likes dark roast and uses KCups, one like light roast and prefers to use a refillable cup (not available- I had to buy reusable filters instead) & one likes iced coffee. So we decided, after too many of a certain other brand (K) to try the Ninja. We have had a ninja blender for nearly 10 years and it's awesome. This machine makes a great, clean tasting cup! I only have a few cons: 1) no auto turn out to just allow it to be hot when you are ready. It will make you a cup at a certain time but I'd prefer it just be ready for me to make myself a cup. However, it does start up quickly so this isn't a big deal really. 2) no refillable pod is available so I had to order a reusable filter instead 3) I would like to use the carafe for just two cups (maybe 18-20oz) but you have to do some magic to make the warming plate come on if you do less than 28oz. It must think if you want less than 28oz, you will not be using the plate? This doesn't make sense to me. I did finally figure out how to turn it on but even now I can't tell you the steps this took. I just want to press a button please. Overall, it's a nice machine, it's quiet, makes a piping hot cup in minutes from turning it on. A few little tweaks would make this the perfect machine!

Review from sharkninja.com
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Jul 9, 2022
Reviewer name: Memaw
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I LOVE my Shark Coffee Makers

I have had Shark coffee (and other) products for years now. I ALWAYS go back to them when I need a new one for a gift, a new location, or whatever. There has only been one that I didn't love and it just wasn't appropriate in the environment so I chose poorly. But I love their versatility, how well they work, and how I can always add additional functionality as needed.

Review from sharkninja.com
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Nov 15, 2021
Reviewer name: Star
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice coffee maker

I bought this not too long ago. I love the different features and the options. The frother is new for me and never used one before. Now it's a must all the time. The only complaint I have is the first week of having it, the color on the words 'Ninja' is already rubbing off. My coffee pot now says 'Nin'

Review from sharkninja.com
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Jul 16, 2022
Reviewer name: AuntieLa22
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far so good!

I don't really drink coffee, I bought this as a gift to my parents. They've been using a keurig for years and just got sick of it not making full cups anymore even after descaling. They love this ninja brew system. The ability to schedule a pot to brew in the morning is something that they missed being able to do. They use the kcup attachment on the weekends. I've used it for iced coffee a few times. None of us have had any issues or complaints so far. We are really enjoying it. And love the frother feature! I hope it lasts a long time without issues.

Review from sharkninja.com
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Sep 28, 2021
Reviewer name: Aim n Jeff
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

All the percs!

This coffee maker is just what we have been looking for: pot size options, single cup brew and a frother. We made the same coffee grinds in another machine and this machine tastes better! We've had it for about a week amd we are very happy with this purchase.

Review from sharkninja.com
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Apr 13, 2024
Reviewer name: Aceisher
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Leaks a lot.

Brought it home, unpacked it and cleaned it up, read the manual on how to use it, then gave it a try…. It would not pour the correct size we picked, it kept shutting off, water would leak out from underneath the machine, and after you would turn it off, it would still drip out from the cup location. I'm done with all Ninja products.

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reply from SharkNinja Product Expert

Hello,<br />Thank you for taking the time to leave a review.<br />We&#39;re so sorry to hear that you’re having trouble with your DualBrew leaking. Please reach out to our team by phone at 1-800-365-0135, we&#39;d be happy to look into this for you.<br />Kind regards, <br />Ninja Kitchen

Oct 27, 2022
Reviewer name: JackJo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Coffee and Hot Water

We replaced another Ninja coffee maker with this one. We love it. It's easy to use and I really appreciate that I can make hot water (either just hot or boiling) and bypass the coffee parts. Now my water just tastes like water so I can brew tea perfectly.

Review from sharkninja.com
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