The 3 stars is a stretch and really should only be 2 stars. I have always been a loyal Ninja & Shark customer. I currently own the flip up toaster oven/air fryer, Nutri Blender Plus, ice cream maker, Foodi Possible Cooker Pro and 2 Shark vacuums. Yesterday I bought my 3rd Ninja Coffee. I only replaced my first coffee maker because I had it for at least 10 years and the coffee didn't seem to be as hot but hey I get it and nothing last for a lifetime. My second one (CM401) which I've had for 3 plus years and loved. I only purchased yesterday the Ninja CFP301 DualBrew Pro Specialty 12-Cup Coffee Maker because of features. Mainly the ability to also use Pods and the separate hot water feature. Well I am not happy as they took away a feature that IMO was valuable. Now you cannot set the warming plate to High or Low as my previous models. The coffee is lukewarm at best. Yes I know they say to warm your cup before pouring the coffee but I use a Yeti insulated mug and that should not need to be done in order to have a good hot cup of coffee. I drink my coffee black so I'm not adding any liquid to it. I call CS and confirmed that hot/low feature was not available on the model I purchased. Why would they take away features that people enjoy as everyone doesn't like a lukewarm cup of coffee. Another thing why would they take this away this feature for the coffee making part when the hot water feature you have that option High which is 199 degrees or low which is 165 degrees. It makes no sense. So today I will be searching for a different brand of coffee maker that has the features that I want and return the one I bought yesterday. BTW I've already gave my CM401 model away to a friend that is moving into her first apartment so I will not ask for it back. I guess bottom line it is my fault for not making sure the hot/low temp feature was not available. This has certainly put a bad taste in my mouth for Ninja products and I will steer away from buying any again. So if you like your coffee hot BEWARE and do not purchase this model.

I love my new coffee maker. In this household we drink coffee every day. I love the convenience of setting up my coffee for the next day the night before. When I come down to the kitchen my coffee it's ready and warm. My only dislike is that the frother does not warm up your milk and that you have to hold. Otherwise, no complaints.

My husband bought me this coffee maker for Christmas as we are huge coffee and ninja fans. We love the features and the coffee it makes. However, half a pot of coffee fell on my hand when the lid failed as I was pouring my coffee this morning. We had the arrow pointing forward and it was tightly shut.

I bought this less than a year ago and it already broke. Was working fine and then one day the water not closed symbol came on and it would no longer do anything. I checked the water tank and cleaned everywhere and it was fitting just right and still the water not closed error. What a waste of money

[This review was collected as part of a promotion.] Every kitchen must have this coffee maker. It has all of your coffee needs covered in one little machine. Perfect for making a full pot or just pop in a kcup for a single cup. Love all that it can do. Easy to use.

Picked this up during Prime Day deals after eyeing it for the past few months. I worked at a clinic that had a different Ninja coffee maker and I was blown away how good the coffee tasted. Picked it up from the post office today and I'm amazed at how good my coffee tastes. It's quick and efficient and I'll never go back to Keurig I've had two just stop working after taking great care of them and doing all of the maintenance etc. Only downside this unit is super tall, no way to use it under your cabinets I'll be on the hunt for a sliding tray to set this on, I also wished Ninja offered a charcoal filter option for their Ninja machines my water is pretty bad here and even though I filter it another filter would be nice.

[This review was collected as part of a promotion.] This coffee maker is so versatile. We previously had a drip maker and pod brewing system on our counter. This has both options packed in one amazing machine. So many brew choices. I recommend reading the manual to understand what all it can offer. From drip to pod, sizes and brew strength, something for everyone! What a fantastic system

I have been using my Dual Brew Pro for about a month and love it. I switched over from a Keurig Supreme, which I liked, but had continual issues with it overheating and tripping the thermostat and also not sensing low water. After many warranty replacements, I was done. The features that I like are the large water reservoir, the cup holder that easily flips down, or up and out of the way, thermo-extraction makes a good cup with the Kcups, low water warning that allows you to refill and continue the brew you were on, and the hot/boil water system. Hands down this machine blows the KSupreme brewer out of the water. I am hoping it has a longer durability than the KSupreme has. So far, so GOOD!

i bought this product a year and 4 months ago. I spent alot thinking this was a really good investment for a coffee machine since we drink coffee every day at my house. Well after a year and 4 months the electrical went on it i phoned for help and they told me that because it was electrical they would not fix it and they would have to send me a whole new machine and because it was not under warranty anymore there deal would cost me more money for them to send out a new machine so that would be now alot more for a machine that only lasted me a year and 4 months NO THANKYOU. My machine should have lasted longer than it did. I will never every buy a ninja coffee maker again. It is not worth the price for the short time that it lasted.

I love my entire ninja collection and I most recently upgraded to the dual brew pro after using the coffee bar for years. The versatility of this machine is incredible and I love having the option to make a pot of any size or use a k cup. The coffee is delicious too!