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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,011 ratings777 reviews
  1. 5 stars69% (697)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 401-410 of 777 reviews
Aug 18, 2021
marley27
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] I have never owned such a great coffee maker! I love a fresh pot of joe in the morning but sometimes I just want a cup here and there throughout the day or an iced coffee. This machine does it all. It has a separate water reserve so my hot water for tea and oatmeal doesn't have any coffee grinds in it. I love that I can use my fresh ground coffee or single pods and not have two machines. It has a sleek design that takes up less space than a typical coffee maker! And that frother……can you say specialty drinks! You need this machine!!

Review from sharkninja.com
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Feb 28, 2023
Erica
1 out of 5 stars review

Grounds in and out of pot … even using pods

We bought this because I love Ninja products and we liked the idea of the built in frother. I've had some successes but my main challenge is I end up with coffee grounds all over the pot, brew basket, and in my coffee!! I've tried to buy beans and grind them very coarse, which works most of the time. I've wasted so many pots of coffee. I've tried pods and the same thing happens. Yes, I'm using a paper filter and it's the right size. I'm using the right amount of coffee grounds. Please help. Needing caffeine

Review from sharkninja.com
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Sep 30, 2021
Teacup
5 out of 5 stars review

Ninja DualBrew Pro

I already had two great coffee makers and did not need a third. However, when I saw this one come out I really wanted to test it and compare to the others. Luckily, a friend purchased it and allowed me to borrow for a few days. I have really put this coffee maker to the test with various coffee styles, hot and iced tea, and even made instant soup, oatmeal and grits using the hot water feature. To make a long story short. The coffee has much better flavor than my old machines and is much more versatile. This could easily replace both of them. I think I need to upgrade and get one for myself. My friend wants his back,.

Review from sharkninja.com
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Jun 14, 2025
Pharmgurl
1 out of 5 stars review

Algae as part of your diet?

Beware, water reservoir, even with regular cleaning will get algae under the valve at the bottom that you cannot get to in order to clean.

Review from sharkninja.com
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Jun 2, 2025
Jim7859
5 out of 5 stars review

A great coffee maker.

Very easy to use. Great to be able to use grounds or pods. The hot water option is a nice plus. And best of all it makes great coffee.

Review from sharkninja.com
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Feb 1, 2025
Is your advert correct
1 out of 5 stars review

NOT the PRO

NOT the PRO. False advertising. This is just the Dual Brew

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reply from SharkNinja Product Expert

Hi dear customer,Thank you for sharing your feedback on the Ninja DualBrew Coffee Maker. We understand how frustrating it must be if the product description did not match your expectations. While this model offers versatile brewing options, we recognize the importance of clear product details to ensure you receive exactly what you're looking for.If you have any questions about the features or need assistance, please feel free to reach out to us at 1-800-365-0135. We’d be happy to help clarify any concerns.Kind regards,Ninja Kitchen

Jan 8, 2025
Hammers
3 out of 5 stars review

Warming plate issues

Love this pot but didn't even last 2 years before the warming plate stopped working.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen

Apr 24, 2025
MH66
5 out of 5 stars review

Great features

I bought it a few weeks and so happy with this purchase. Makes great coffee and snot difficult to learn.

Review from sharkninja.com
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Jan 13, 2026
draskids
5 out of 5 stars review

Great features!!!

Treated myself for Xmas. So happy with this machine. Loving all of my Ninja products. The built-in frother is great!

Review from sharkninja.com
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Feb 10, 2026
Heygoat83
4 out of 5 stars review

Nice coffee maker

I've had it for about a month and it's a awesome machine. Still getting accustomed to the new features

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638