[This review was collected as part of a promotion.] The best feature is that the coffee pot is much sturdier than cheaper models which to me is a safety feature as it is less looking likely to break when it is being washed out. All of part works fine. Switches, dials, and indicator lights have the look and feel of quality. Stainless is staying stain-free. It is very easy to switch from pot brewing to kcup brewing. I think my favorite added feature is the hot water feature. This alleviates the need for me to have a kettle on the counter alongside my coffee maker, freeing up much-needed counter space. I also love that this is a more compact model than the other Ninja all-in-one model that I previously had.

While the hot water feature is great making coffee using grounds results in a lukewarm cup or carafe. I have tried all the suggestions for brewing hotter but still no better. Plus when you spend this much on a coffee maker you shouldn't have to go thru extra steps just to get a hot cup of coffee!!!!!

We bought this because I love Ninja products and we liked the idea of the built in frother. I've had some successes but my main challenge is I end up with coffee grounds all over the pot, brew basket, and in my coffee!! I've tried to buy beans and grind them very coarse, which works most of the time. I've wasted so many pots of coffee. I've tried pods and the same thing happens. Yes, I'm using a paper filter and it's the right size. I'm using the right amount of coffee grounds. Please help. Needing caffeine

Beware, water reservoir, even with regular cleaning will get algae under the valve at the bottom that you cannot get to in order to clean.

Very easy to use. Great to be able to use grounds or pods. The hot water option is a nice plus. And best of all it makes great coffee.

Love this pot but didn't even last 2 years before the warming plate stopped working.

NOT the PRO. False advertising. This is just the Dual Brew

Love it, I bought before Christmas was the perfect present for my husband he love hot coffee and I love ice coffee work out good

Too many coffee grounds after I make a k cup of coffee. Tried rinsing out after every cup, but still same results. Very disappointing

The coffee is favorable and hot. We really enjoy the ease in providing a great up of coffee in the morning.