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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,011 ratings777 reviews
  1. 5 stars69% (697)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 271-280 of 777 reviews
May 2, 2026
JudyMG
5 out of 5 stars review

Great duel coffee features.

I bought my 2 years ago. I love it , k cups works great with any brand I buy, coffee pot is great to. We use it everyday, I've never had a problem with it.

Review from sharkninja.com
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Apr 14, 2026
MarthaC
5 out of 5 stars review

Love using this every morning to start my day off

This machine can make any coffee your heart desires. Whether it's a regular decaf or a nice rich, over ice, specialty coffee. Can make from 6 to 12 ounces of liquid. Ranges from boiling hot to regular warmth. Filter is easy to clean and manageable.

Review from influenster.com
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May 16, 2026
MichelleE
5 out of 5 stars review

The best coffee maker

Súper easy to use, doesn't take up much space, and is self cleaning. It makes coffee shop-quality coffee in seconds. I love that it has many different functions and a milk frother.

Review from influenster.com
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Sep 27, 2024
Zbaker108
1 out of 5 stars review

Pile of Garbage

Less than a year old and it's already not working properly. Even when it does finally work it burns the coffee. Totally piece of crap.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your coffee system is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen

Dec 14, 2024
Scott
1 out of 5 stars review

Wrong Description

The description says HOT WATER, but it does not have a separate hot water dispenser. I bought 2 just to be sure I wasn't mistaken. I love the coffee maker, and it keeps the coffee very hot.

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reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that are disappointed with the model CFP451A. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.Kind regards,Ninja Kitchen

Oct 28, 2022
Debsterz
1 out of 5 stars review

Love it…when it works!

Less than a year old, it stops brewing mid cup and the “clean” light comes on despite having just been cleaned. Throws a ton of grounds in coffee maker and coffee. What a mess!

Review from sharkninja.com
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Nov 10, 2024
AEHM
3 out of 5 stars review

Was great until…

Loved this coffee maker up The display button light for on/off & programming stopped working. Now I just have to keep pressing randomly until I finally hit the power button. Don't even bother trying to program at this point.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your DualBrew. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

Aug 30, 2023
Peterb
3 out of 5 stars review

No reusable pod

Did not come with reusable pod. Would have been nice. Having trouble finding pod that works. The one on market that says for ninja has a design issue and spurts brewed coffee outside of the cup. I do like the timer feature, easy to use.

Review from sharkninja.com
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Mar 9, 2025
Jackie
4 out of 5 stars review

Great features!

I received this coffee maker for Christmas. It's great coffee maker except for the Kcup option. It always has coffee grounds in the cup. I think the holes are way too big. Otherwise, I love all the features.

Review from sharkninja.com
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Jan 14, 2026
2026
5 out of 5 stars review

Great product

So far, love it. Have an older version at home but got this one for the office. Easy to set up and use. Wish it had the filter with it like the older version had when I bought it.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638