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Customer reviews for Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution for
Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution
4.6 out of 5 stars
stars426 ratings426 reviews
  1. 5 stars83% (355)
  2. 4 stars8% (36)
  3. 3 stars2% (7)
  4. 2 stars1% (5)
  5. 1 star5% (23)

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Showing 41-50 of 426 reviews
Oct 28, 2025
RuLoves2Groove
5 out of 5 stars review

Great Drum Size

[This review was collected as part of a promotion.] This washer is perfect for a huge family. This washer can handle a tall basket and more. I recommend this washer to anyone and it was a decent price.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Dec 12, 2025
Lady Devour
5 out of 5 stars review

Love my 5.4 cubic washer!!!

[This review was collected as part of a promotion.] I love this washer!!! I have king size bedding and need to wash comforters I have heavy clothes and this washer does the job and more!

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jan 4, 2026
Olfud
5 out of 5 stars review

Just love it!

[This review was collected as part of a promotion.] I just love it! Especially knowing I'll not need to go to the laundromat to wash my large comforters and sleeping bags

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Sep 21, 2025
DJD1
5 out of 5 stars review

Big drum, great price and functionality

[This review was collected as part of a promotion.] Thisbtop loaf clothes washer is great, better and bigger than the front loader we purchase prior. The pet hair removal works great and doesn't add much time to the normal wash cycle.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Sep 22, 2025
Mouth
4 out of 5 stars review

Pet care

[This review was collected as part of a promotion.] I have 4 Frenchies. Not sure if the extra money was worth the pet care. Only reason I did 4 stars. Otherwise I love it so far. Also would be great to have an inside light.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Oct 10, 2025
Klaw
5 out of 5 stars review

Great machines

[This review was collected as part of a promotion.] Great capacity, easy to use. Pet hair feature is a benefit. Many choices is cycles to meet all needs and it looks great love the blue

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Oct 27, 2025
Bostie mama2
5 out of 5 stars review

Samsung washer

[This review was collected as part of a promotion.] Beautiful color!! Washer is quiet and runs great!! Love the slow close lid and water spout that allows you to pretreat stains before washing.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jun 17, 2025
Cris
1 out of 5 stars review

Made to not last!

Some good advice here. Do not get this washing machine! I have never had a brand new appliance give me so much trouble and frustration in this short amount of time. I have this washer for 5 years and it has been constantly unbalanced for the last 2. The suspension rods have been changed already once and they need to be replaced again. This washer is not meant to last. After just a couple of years experience parts need to be replaced to last a few months and start all over again, or get a new washer all together, very environmentally friendly, right? So FRUSTRATED with this machine!!

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
reply from SEA Care

Cris, we are saddened about the condition of your washer. We want to speak with you directly about this experience, review other available options, and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149644491, to help our team locate your information when you message us. Have a great day. -John

Jul 13, 2025
CereneOne
5 out of 5 stars review

Great purchase, don’t hesitate!

[This review was collected as part of a promotion.] By far the deepest washer I’ve ever had. More than capable of doing a very thick comforter or duvet. I like the fact That it has the pet care solution that I can use. I have a cat that sheds quite well. The color is a darker navy, so it doesn’t really stand out but yet it’s not the normal white or silver It has clean my clothes extraordinarily well and is very easy to use

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jul 10, 2025
Nessa
2 out of 5 stars review

Frustration in the laundry room

My washer is only 5years old. Balancing and spinning part of the cycle is very frustrating, it wash the clothes repeatly to Balance the cycle even when there is not much clothing in the washer. Not to mention, making the water bill higher. I has my previous washer almost 10 years wirh no problems, the only reason i brought this machine is change out old appliances.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
reply from SEA Care

Hello Nessa, We are aware of the significance of having a functional appliance at home. We are here to assist you with your washer. We recommend checking the link below for steps to help with your washer. Click on the embedded words and choose "No" under "Did this resolve your issue?" to access the complete steps. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1149945537) when you message us so our team can retrieve your information. Thank you. -Kimberly