Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution for
Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution
4.6 out of 5 stars
stars
434 ratings434 reviews
  1. 5 stars83% (359)
  2. 4 stars8% (35)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (26)

Member photos

  • +237 images
Sort by |
Showing 41-50 of 434 reviews
Oct 7, 2025
Reviewer name: sole
5 out of 5 stars
5 out of 5 stars review

Awesome washer! Great for family of 5 or more!

[This review was collected as part of a promotion.] This is my dream washer. It has an extra large drum to wash tons of clothes and towels for my family of 5. For shorter people like myself, you may want a single step stool to help reach the bottom of the drum— yes it is THAT BIG! Everything comes out smelling clean and with just one tide pod or minimal liquid detergent. The pet care features do a great job as well.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Nov 11, 2025
Reviewer name: Overthinker Jasmine
5 out of 5 stars
5 out of 5 stars review

Pet care washer, yes please.

[This review was collected as part of a promotion.] The capacity is big enough for a family of two plus fur dog. The pet care is great to have, capturing my dogs hair. The design and color are great. I haven't had it long enough, but there hasn't been any issues with it. I've use the normal, bedding, and quick wash feature with no issues or concerns.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Oct 6, 2025
Reviewer name: Blueberry
5 out of 5 stars
5 out of 5 stars review

Washer review

[This review was collected as part of a promotion.] First is the brand/technology, I looked specifically for Samsung brand. Second, I needed large capacity for washing dog bedding. I wasn't aware but, find the ability to choose number for rinse cycles is a big plus.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Dec 23, 2025
Reviewer name: Glenda
5 out of 5 stars
5 out of 5 stars review

Life Changing

[This review was collected as part of a promotion.] This washer is amazing. I forgot how clothes were supposed to look after washing. The whites are white and the colors are brilliant. The cycles are so quiet. My dogs don't bark any more. My life has improved significantly!

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Sep 28, 2025
Reviewer name: Shopper14
4 out of 5 stars
4 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] I have had the washer for 2 weeks now and absolutely love it! It seems to be getting our clothes very clean! It will hold so much stuff! Also, the pet care part is a huge plus because we have a dog and 2 cats!

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Dec 1, 2025
Reviewer name: Mrs Clean
5 out of 5 stars
5 out of 5 stars review

Best Washing Machine I Ever Bought

[This review was collected as part of a promotion.] This washer has done everything and saved me lots of time. Very reliable. It's easy to operate and the smartThings is very helpful in saving me time. Love the Design and color. Cycles are very easy to use. And the Capacity is great.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Oct 4, 2025
Reviewer name: tn1999
5 out of 5 stars
5 out of 5 stars review

Perfect Pet Washer

[This review was collected as part of a promotion.] I've been using the Samsung 5.4 cu. ft. Pet Care top-load washer for a while now, and I'm really impressed. I have pets that shed constantly, and this washer actually lives up to its “Pet Care” name. The dedicated pet hair cycle and built-in filters do a great job catching fur and lint so it doesn't end up on my clothes or in the dryer. I used to have to lint-roll everything after washing, but not anymore. The washer is huge — 5.4 cubic feet makes it easy to wash large comforters, blankets, and pet bedding all in one load instead of doing multiple smaller ones. It's also surprisingly quiet for its size, and I like that the lid closes softly instead of slamming shut. I really like the SmartThings app integration, too. I can start a cycle, check progress, or get a notification when it's done right from my phone. It's one of those features I didn't think I'd use much but now really appreciate. The brushed navy color looks great in person — it's a nice change from basic white and gives my laundry area a modern look. The only small downside is that the drum is deep, so if you're shorter it might take a little stretch to reach the bottom. Some of the cycles also run a bit long, especially when using the pet care or deep clean options, but the cleaning results make up for it. Overall, I'm really happy with this purchase. It's stylish, easy to use, and most importantly, it keeps pet hair under control. If you have pets or just want a powerful, smart washer with plenty of room, I highly recommend this one!

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Oct 4, 2025
Reviewer name: Nellie
5 out of 5 stars
5 out of 5 stars review

Another great Samsung product!

[This review was collected as part of a promotion.] The dial is effortless. Responsive panel. Works amazing. Watched a load while on rinse cycle. Thought an error. Clothes seemed already dry. Maybe the cycle didn't start? No! Just working so effectively. Rinse and spin out moisture was minimal. Love the capacity. Extra large on sale for almost same as large. Comforters fit nicely. The sleek color is extra special. My laundry closet is black, and the navy blends right in. Actually creates a bluish hue. So glad I choose something out of the ordinary. Price made it possible to buy both washer, and dryer. Love Samsung anyway. My fridge, microwave, old, and new washer, 3 TV's and my cell phone all bare that name. 😏

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Oct 15, 2025
Reviewer name: Nemo
5 out of 5 stars
5 out of 5 stars review

Exactly what pet owners need

[This review was collected as part of a promotion.] We purchased this unit because it had an extra large capacity for rugs, towels and pet beds. It was also one of the most highly rated and expensive units but the pet-hair removal feature was especially attractive to us and it makes a huge difference in dealing with our pets and a cleaner home. Contract design is simple and intuitive to for quick selections.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Sep 26, 2025
Reviewer name: border collie lover
1 out of 5 stars
1 out of 5 stars review

Will return the washing machine if I could. Worst.

I bought the washing less than a year ago and I'm really not satisfied with the machine. I tried to get adjusted to it and learn it but in 40 years owning a machine it is the worst machine I ever had. Here's why: The worst one is my clothes gets all tangled, twisted and stretched, knots with the sleeve of my shirts whatever which cycle I choose. Which makes my clothes all wrinkled and it damaged some of them. I thinks it is because it doesn't fill with enough water. The pet care filter doesn't work at all which I check every time I use the machine hoping it will have some hair but not.. I have 4 hairy Border collies, and it is always empty, but my dryer filter is filled with hair even when I use the pet care cycle. The softener/soap distributor is difficult to access with the bottle or the cup which brings the other flaw is if you put just a little bit, just slightly too much of softener it completely emptied itself on my clothes right away. Waist of product Also it is very deep. I'm 5'2" and can barely reach the bottom. But that I knew before buying it by reading the review. If I could I would return it.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
reply from Samsung Care

Greetings, We understand your disappointment with not having the best experience with your washer. Let us help. Here is a link to the user manual; kindly go to page 38 for a guide on how to properly add an additional fabric softener to your laundry. User manual. https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf Below is the link for troubleshooting steps for your washer that leaves your laundry tangled after a cycle; kindly click the embedded words. Laundry is tangled or wrinkled after washing. https://www.samsung.com/us/support/troubleshooting/TSG01218323/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150850006) to help our team pull up your information when you message us. Thank you. -Ricardo