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Customer reviews for Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution for
Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution
4.6 out of 5 stars
stars
434 ratings434 reviews
  1. 5 stars83% (359)
  2. 4 stars8% (35)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (26)

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Showing 171-180 of 434 reviews
Dec 16, 2025
Reviewer name: Oggyman
5 out of 5 stars
5 out of 5 stars review

Working Great

[This review was collected as part of a promotion.] Washer is working well. Has a ton of great features.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Oct 28, 2025
Reviewer name: Skister
4 out of 5 stars
4 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Washer works great. We love the ease in adjusting the wash settings. The size of the machine is great, but the depth is a bit difficult for my wife to remove clothing from the basin.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Oct 6, 2025
Reviewer name: Zeb007
5 out of 5 stars
5 out of 5 stars review

Great investment

[This review was collected as part of a promotion.] Nice design, massive capacity. This is one of the quietest washers I've ever owned. Connected to my phone. Great investment 👌 Most important wife is happy. Happy wife happy life.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Nov 8, 2025
Reviewer name: Madkilla475
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Works great. Very fast. I wish the capacity was the same as our previous model @ 6.2 cubic feet but the speed makes up for the smaller capacity.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Oct 11, 2023
Reviewer name: TiannaJane
5 out of 5 stars
5 out of 5 stars review

This is awesome!

[This review was collected as part of a promotion.] Let me start off by saying how much I absolutely love this washer! It is huge and cleans really well! I can wash so much more at a time with Samsung's 7150 series. I haven't figured all of the features out yet but from what I have used, I've loved. There aren't many videos on YouTube about how it works or how to empty out the filters in the washer but I have read through the manual and it's been very helpful. The washer has a touch screen instead of buttons, which is different from my last one but it works well. The washer is so customizable because you can choose how many times it rinses, the soil level, and deep fill, you can even use the water jet to retreat clothing items that need a little extra care. This feature is really important to me because we unfortunately do not have a sink in our washroom. I believe my favorite feature about this washer so far is the smart care app which allows you to start, stop, and customize your wash experience to get the best wash possible. I have noticed that even with my husky who seems to be shedding like crazy right now, my clothes go in covered in dog hair and come out with little to none on it! It is the best thing ever! We love this washer and look forward to doing laundry now because it's so easy and fun to do. Even the kids want to do laundry, which is crazy, especially coming from our teenager! My key takeaways - Deep Fill Feature Very Customizable Smart Care App allows you to better understand the washer process WaterJet for pretreatment No agitator but has filters for pet hair So many ways to customize, to get the clean you need!

Review from The Insiders
Helpful?5KIQUJEWF22013610568167
Apr 8, 2025
Reviewer name: Kidsclothes3
1 out of 5 stars
1 out of 5 stars review

Do not buy

If I could give it zero stars I would. Do not buy this washer. Terrible design. We cannot even wash clothes due to constantly out of balance. We have had it maybe a year. I don’t even want to pay to fix it I just will have to break down and replace so I do not have to deal with this anymore

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
reply from Samsung Care

Hi there, We can feel your disappointment with this washer. We are here to assist you. Please see pages 61 to 63 of the user manual for steps to take when the washer is getting an unbalanced error. https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148746879), and it will help our team pull up your information. ^Rodel

Oct 19, 2023
Reviewer name: Kellysqpon
5 out of 5 stars
5 out of 5 stars review

Love it so far

[This review was collected as part of a promotion.] It must be the ease of using the washer and dryer that I feel like I must wash 2-3 loads every other day. The washer is extremely large where I have to stand on my tippy toes to get all of clothing out and it does hold quite a few items. It’s quiet and easy to use. I do need to learn about all of the settings but so far so good. I love the Wi-Fi capabilities and how we can set the setting we want from my phone and how it notifies me when my load is complete. The only thing I haven’t looked into and dislike is how long the song is once complete. I am sure we can change that somehow.

Review from The Insiders
Helpful?5KIQUJEWF22013610568167
Feb 5, 2024
Reviewer name: Dogmom260
5 out of 5 stars
5 out of 5 stars review

A Pet Parents Friend

[This review was collected as part of a promotion.] I bought this washer about a month ago and I’m very glad I did. With two dogs and a cat in the house I never thought my clothes would be super clean again. Think again, because they are. Clothes come out fresh, and the pet hair is gone. No more washing clothes twice to get them clean!

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Aug 2, 2025
Reviewer name: Uncle J
5 out of 5 stars
5 out of 5 stars review

Washes as expected

[This review was collected as part of a promotion.] After 2 weeks things are still great. Washer does well. Has a larger load capacity then previous. Changed from front load to top load and much happier. Only complaint is having to reach into the washer to get clothes out but that is the downfall of a top load. Overall satisfied with the purchase so far.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167
Dec 30, 2023
Reviewer name: Hkelly
5 out of 5 stars
5 out of 5 stars review

If you have pets this is a must buy

Just bought this washer last night. I have done three loads of laundry clothes bedding and rugs. I absolutely love this washer. We have two dogs and I can tell a difference with our dark color clothes not being covered in dog hair. Someday hopefully I will get the matching dryer.

Review from Samsung US
Helpful?5KIQUJEWF22013610568167