[This review was collected as part of a promotion.] We use the mop mainly for our ceramic floors. Have used it occasionally on our hardwood floors. Works great on both surfaces and saves time over traditional mopping. The steam makes it easy to clean stubborn dirt spots. The mop was easy to put together and very easy to operate.

[This review was collected as part of a promotion.] My wife bought this after being recommended by our daughter. She absolutely loves it. Our tile and especially our hardwood floors have never looked better. Loves the washable pads. There is nothing she doesn't like about it.

[This review was collected as part of a promotion.] Wow! This really is better much better than I had expected. It actually remove dirt from my kitchen tile grout. I am truly amazed and very happy that I decided to invest a tidy sum In my purchase. Thank you

[This review was collected as part of a promotion.] I bought this product with the hope that the steam would sanitize my granite floor without using any chemicals. However, I don't think the steam is hot enough for such purpose. It basically likes cleaning the floor with warm water, although I could see a little steam coming out at the head. Due to the weak steam, the floor is still wet after mopping. It is convenient that I don't need a pal of water, but inconvenient that I have to fill up the small tank with distilled water. Since the steam is not strong, carpet refreshing is almost useless. Again it is like wiping the carpet with warm water. I think I will use this product once every 2 weeks at the most, and I hope it will keep working due to low usage.

[This review was collected as part of a promotion.] This is the second steam mop I have bought this year. The second one is gift for my sister after she tried my new mop out and loved the ease of cleaning the floor. My other sister tried my new mop and immediately went out and bought herself one. We have become firm believers in our Bissell PowerFresh Steam Mops.

[This review was collected as part of a promotion.] I have owned Bessel steamers for many years. I just received this steamer and used it once. The cord could be a bit longer and the mop is a little larger than my others. The steam is adequate. I like the scent discs.

[This review was collected as part of a promotion.] Love cleaning my floors now. Have only had this about one week so I will follow up again with another review later. Cap for water reservoir is not that easy to use,. Takes more time to secure the cap than it does to clean my floor. That's why the 4* rating.

[This review was collected as part of a promotion.] We love this steam mop! It is so easy to use! We use it on our kitchen floor after our toddler eats, it's very effective and makes my tile floor look great! It is not as effective on grout as I thought it would be, but I am still a raving fan!

[This review was collected as part of a promotion.] I love the product overall. It cleans the floors and leaves them spotless without any use of harsh chemicals. One thing I would improve is being able to use it with regular tap water instead of buying distilled water all the time. Also I was hoping this product would clean better the grout joints on my ceramic floors it is mainly the reason why I bought it, however after 3 times usage they are slightly lighter. Overall Im happy with my purchase as Im a dog owner and I have 3 small kids but there is always room for improvement.

[This review was collected as part of a promotion.] I have to say, I'm impressed. It's light and really easy to maneuver. My floors are spotless and feel incredibly clean. I can do the whole kitchen two time's over with the water container. I also use this in my tile shower and it works great.