Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop for
BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop
4.5 out of 5 stars
stars
2,251 ratings2,246 reviews
  1. 5 stars76% (1,707)
  2. 4 stars13% (293)
  3. 3 stars4% (86)
  4. 2 stars2% (54)
  5. 1 star5% (111)

Member photos

Sort by |
Showing 1-10 of 2,246 reviews
Apr 25, 2026
Reviewer name: nina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This steam machine is fantastic!!!

I am very pleased with this product. It is a great machine. I love the scent pad which is provided. It is quiet and steam cleans my floor and carpet perfectly. Thank you for this product Bissell!! I love it.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Sep 4, 2026
Reviewer name: Anna K
5 out of 5 stars
5 out of 5 stars review

This Works Great!

I love my new PowerFresh Scrubbing & Sanitizing Steam Mop. I'm so happy I made this purchase. The mop pads are thick and clean with no streaking, and it's easy to use. My floors look amazing when finished, and the floors dry fast.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Mar 21, 2025
Reviewer name: Ed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easiest mop I have ever used.

[This review was collected as part of a promotion.] This mop is great for quick cleanup and the mop head is easy to clean. I just rinse thoroughly under hot water, ring it out by hand, and stick it back on the mop. Refilling is quick and the bottle holds enough water for several uses before needing to be refilled. It is light and easy to store. I use it all the time.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Oct 11, 2019
Reviewer name: Allyson
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buy this Mop NOW!

[This review was collected as part of a promotion.] I LOVE this mop! It is amazing on my tile floor. I use it from bathrooms to the kitchen and it gets everything! The little scent pads and scented water are a big hit! I have a dog and three kiddos and this mop picks up everything!!!!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Mar 25, 2026
Reviewer name: Carol
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good steam mop

I love this steam mop, it does the job cleaning and sanitizing better than other bigger machines. I had one before. The reason for only 4 stars is that they seem to start leaking after only a few months of use and I have to replace it.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from BISSELL Consumer Care

Thank you for sharing your experience, Carol! We’re glad to hear the PowerFresh® Pet Scrubbing & Sanitizing Steam Mop delivers strong cleaning and sanitizing performance. We’re sorry to hear about the leaking over time—our BISSELL Consumer Care team can help troubleshoot or explore replacement options, so we recommend reaching out at support.bissell.com for assistance.

Oct 19, 2026
Reviewer name: Alice
3 out of 5 stars
3 out of 5 stars review

Convenient recommendations great product

Steam mop 1094 on laminate and tile. The floors are clean and fresh. I would definitely recommend a swivel retractable cord and a turn off button. I would pay extra for these convenient features.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from BISSELL Consumer Care

Thank you for your review, Alice! We're thrilled to hear your PowerFresh Scrubbing & Sanitizing Steam Mop is keeping your laminate and tile floors clean and fresh. We also appreciate your thoughtful suggestions regarding a swivel retractable cord and an on/off button. Feedback like yours helps us as we consider future product improvements, and we're glad you're enjoying your steam mop overall!

Sep 23, 2026
Reviewer name: Sunshine
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Am really aggravated with the hose not staying in the wand when using, keeps falling out to easily, however, the suction is great and being lightweight and easily pulling it around

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from BISSELL Consumer Care

Thank you for sharing your experience. We're glad to hear you're enjoying the strong suction and lightweight design of the machine. If the hose is not staying securely connected to the wand, please check that it is fully inserted and locked into place; if the issue continues, our team at BISSELL would be happy to help at support.bissell.com or 1-800-237-7691.

Apr 29, 2026
Reviewer name: Elgatojr
1 out of 5 stars
1 out of 5 stars review

Not worth the hassle

Very lite however, you can only use water. Well, must be Distilled water only. No chemicals at all can be used. The tank is small, will be doing several refill's. Then it's so loose that it turns sideways as you mop. Leaves streaks behind when all darted up. I had to mop with regular mop to get them off. I would not recommend this to anyone.

Helpful?24G2EI4JY2EJ13610468783
Jul 8, 2025
Reviewer name: Golden Girl
1 out of 5 stars
1 out of 5 stars review

Seems To Only Deliver Heat, Not Actual Steam

This steamer does not deliver actual steam, only heat really. Most steamers have a trigger you can pull to deliver the moisture along with the steam, but all this steamer really does is heat the floor up. It doesn't really steam or clean, kind of just makes the floor hot. Will be returning.

Helpful?24G2EI4JY2EJ13610468783
May 31, 2021
Reviewer name: Dee
1 out of 5 stars
1 out of 5 stars review

DON'T WASTE YOUR MONEY!

I bought this product a little over a year ago because it had great reviews. At first, it worked really well unto last week (05/12/21). But the first real issue is the unstable upright handle, which will fall down if you are not careful. Its pivot connection to the base is weak too. Today (05/31/21), the steam stopped working, and it leaks water from a weeping hole in the back, so happy Memorial Day. Extremely disappointing, but I gave this product a shot. Will I buy it again? No. Rather than spending $149 for something that might break in a year, rent a professional floor cleaner, use a traditional mop bucket, or buy a wet/dry vacuum.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Sorry to hear this, Dee! It sounds like there is a clog in your mop. Contact us direct and we can help with warranty support: https://support.bissell.com/app/contact