Only used it twice so far. I like the way it cleans my only complaint is the towel sort of comes off of the front when cleaning. Doesn't seem to really change the way it cleans but wish it hooked on a little better. In other reviews I noticed a lot of complaints about the plastic knob for the water tank. It is kind of cheap so I'm just being very careful with it.

[This review was collected as part of a promotion.] This is my fourth steam mop from Bissell. I will always give an initial 5 star rating (which it deserves in the beginning) but in less than a year it will be a zero because they always die around a year (one at 7 months). I will focus on why I love it. When it is working it cleans so well. We have four large breed dogs and our flooring is all hard surface. Love the clean feeling afterwards and how everything shines. I tried another brand but just did not like it as well (obviously it died too). The cord is long. Pulling the water container out is tough but overall it great as long as it lasts.

[This review was collected as part of a promotion.] I've looked at the other more "complicated" hard surface cleaners. I've read reviews and watched product demos. But I've bought this a second time bc it gets the floors cleaned... simply. The other devices have their place. Rollers and vacuums and changing the water out. They work. They are intense.... But they are .... involved. This is simply, very hot steam, on a mop head and... pow!!... clean. Squeak my shoes on the floor clean. Add an extra mop head to do the whole house, add a scented disk and it smells clean. The price is right for the (simple) clean you get.

[This review was collected as part of a promotion.] I have used this new model for about a month now. I have a mixed feeling about this model. The thing I like most is the large size of pad so cleaning is more efficient. But there are 2 things I really don't like. 1. There is no stop button on the top of the handle. Unlike my previous model, I can stop steam from the top of handle . In this new model, I have to bent down to the button to press it a couple times to get to the stop position. I normally always use the normal steam level, so I have to press it twice to stop the steam. I don't mind pressing the button, it is the location of the button being on the lower section of the steamer so I need to bend down. 2. When I unplug the steamer and plug again, I have to wait for 30 seconds for the steamer to get ready. I understand that I need to wait when I first plugin the steamer. But when I move from one outlet to another one due to cable not long enough, the steam will not be ready immediately. I think the steamer simply wait for 30 seconds every time it plug in, no matter if it still hot. When I clean my kitchen and dinning room together (the two rooms are connected), I normally need to move the steamer to 4 different outlets and each time I need to wait for it to get ready. This is annoying. Overall, I still like the steamer, just wishing it has the 2 improvements.

[This review was collected as part of a promotion.] Only had it a couple of days and just did my floor...learned that you have to go slow and let it do the work...with that said it is lightweight and easy to maneuver into small spaces. So far so good

[This review was collected as part of a promotion.] I used this to clean my kitchen and bathroom floors where sanitation is a must. It worked great and left these rooms smelling so fresh and clean. It can even freshen carpets which I find to be a great added value.

[This review was collected as part of a promotion.] We love this steam mop! It is so easy to use! We use it on our kitchen floor after our toddler eats, it's very effective and makes my tile floor look great! It is not as effective on grout as I thought it would be, but I am still a raving fan!

[This review was collected as part of a promotion.] The PowerFresh Steam Mop works great. I use it on laminate and vinyl flooring. It saves me time and the floors are cleaner. I use to use a mop and a bucket. I never thought it would outperform my mop.

I use the soft all white cleaning pads to do my ceramic counters and it is really helping to clean the grout. The same with the tile floors. I am very impressed with the job that it does. you may want to throw on some wax with some finishes, but the PowerFresh steam mop is quick and a real time saver!

[This review was collected as part of a promotion.] So far I love my Bissell Power Fresh Steam Mop. It does a excellent job cleansing my kitchen and bath room tile floors. It is light enough to easily get out, fill and steam clean my tile floors. I originally bought the Cross Wave steam cleaner but it was too heavy to use often, although I do miss the fun of watching it suck up the dirty water. We do have an old indoor dog but she is not the problem. My husband tracks in a lot of dirt from the yard.