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Customer reviews for BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop for
BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop
4.5 out of 5 stars
stars
2,251 ratings2,246 reviews
  1. 5 stars76% (1,707)
  2. 4 stars13% (293)
  3. 3 stars4% (86)
  4. 2 stars2% (54)
  5. 1 star5% (111)

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Showing 301-310 of 2,246 reviews
Sep 6, 2021
Reviewer name: Diana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Make your home cleaner with less fuss.

[This review was collected as part of a promotion.] I have been using the PowerFresh Steam Mop Hard Floor Steam Cleaner for at least 7 years. It has made my life easier and my floors cleaner. I also have one at my office for the building cleaning people. They love me for it!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Nov 16, 2018
Reviewer name: Becky
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent for cleaning all types of tired old floors

[This review was collected as part of a promotion.] Our 60 year old home has lots of old floors - ceramic bathroom tiles, linoleum, wood look laminate planks, vinyl tiles. We thought they needed to be replaced - but that's out of our budget right now. They were not in bad shape - just old and dirty. The Bissell steam mop has been a God-send. It cleaned up all our floors so they look great. Then, a couple of coats of floor polish and our floors are beautiful! We've decided the retro "quilted floors look" gives our home charm - now that they're clean and shiny. Thanks for a great product that saved us a ton of moola. #sweepstakes

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Sep 26, 2018
Reviewer name: Brian
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would recommend this durable product

[This review was collected as part of a promotion.] I just love the purple on my new power fresh pet steam mop. This mop has exceeded my expectations. Love the brush lever for hard to lift stains on my floors, especially the grout on my tiles, cleans them up perfectly. I really love that fact that there is no water filter to this machine. Scent boosters are a nice touch. So glad I replaced my old Bissell steam mop which worked like a charm with the Bissell Power Fresh Pet Steam Mop even better !!!! #sweepstakes

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
May 26, 2021
Reviewer name: Jennifer
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Love Product But Broke Quickly

I love this steam mop so much. It gets my tile floors so clean without any chemicals or scrubbing. However, I noticed it wouldn't stand up on its own and kept falling backwards or on its side. I realized if the handle was leaning forward and balanced just so, it would stay up, but after a while it would lose its balance and fall over again. I'd been leaning it against the wall while it was heating up, as there was nothing to click it into place and hold it upright. I watched a Youtube video on the product and noticed they are supposed to stand up on their own like a vacuum cleaner. I contacted the company and received wonderful customer service. I really hope my new one works better, because it does a wonderful job cleaning.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Sorry again to hear about the handle, Jennifer, but we're glad we could get this resolved with a replacement! If you have any issues with the new machine, please reach out direct and we'd be happy to help.

Jan 4, 2023
Reviewer name: Steven
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great but lacking....

[This review was collected as part of a promotion.] The steamer works great. We had a previous model that went out, so we purchased this one. I would give it a higher rating, almost gave four, but the one issue with this one makes it somewhat of a pain. To add more water, you have to remove the canister as the fill is on the bottom. It may sound like nothing, but with our old one we could fill it easily from the top, which when you're in the middle of cleaning is a huge plus. We will have to see how this plays out as we've only used it a couple times so far. Hopefully it's not as much of a pain as I'm thinking it will be.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Thanks for your feedback, Steven. We will share this with our quality team. We can be reached for assistance anytime at support.bissell.com.

Mar 19, 2018
Reviewer name: JC
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible service trying to exchange the defective product

I ordered the Little Green Proheat and was excited to receive it in just one day from order. On the weekend, I assembled it and was ready to use it, but the heat function did not work. Finding no troubleshooting advice in the manual, I called Customer Service. They explained they did not commonly have this issue and advised I should take it to a repair shop. It took at least 15 minutes to explain that this was not the appropriate course of action, given that I received a defective item and it should be replaced or if not, returned a full refund. The Customer Rep finally told me he would email me a return label. Two days later and two calls later, I am still waiting for the return label to be emailed. Bissell, this is truly disappointing. You should not treat loyal customers in the way. The replacement item should have been mailed out right away, but particularly if you are really slow in getting a return label emailed out to your customer. Very disappointed in the product, but mostly in the poor customer service.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
May 22, 2018
Reviewer name: Earlene
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Steaming you floor can be fun!!

[This review was collected as part of a promotion.] I love love love it!!!! Best steam mop I have ever used. Heats up super fast. The 3 setting's are nice to have. Light and easy to use. Swivel head is extra nice! I actually enjoyed steaming all 2600 sq ft of tile!! Oh....and the floor dries really quick!!!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Mar 20, 2018
Reviewer name: Janet
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I expect the Steam Mop will last a long while.

[This review was collected as part of a promotion.] I purchased this unit based on good on-line reviews. Since I have mostly tile floors, this will be my primary clean tool. So far, I really like how much dirt is picked up in the pad. It seems to do a very thorough job of cleaning. The water filling system is very easy to use. The scrubbing option could be a bit better.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Feb 18, 2018
Reviewer name: Dennis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love my Steam Mop 1940

I have used the Steam Mop - 1940 on my hardwood floors and on our basement tile floor. The machine is very easy to use. It is quiet, lightweight, and does a nice job on the floor. The removable/washable mop head makes cleanup very convenient and easy.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
May 13, 2018
Reviewer name: Laura
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Best Bissell Steam Mop/Cleaner

[This review was collected as part of a promotion.] This is my third Bissell after 22 years. Love it! Bissell finally got it 100% right! The pad is easy to put on the machine. I like having a pad for hardwoods and a pad for other things such as my kitchen linoleum. I love the fact that I have options for the amount of steam to be used. I also love the fact that it turns on and off after you plug it in. I will now go buy distilled water to use so I don't break this cleaner.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783