After 2 years' light use, it starts leaking water from the hole in the back. Called the customer service, they suggest to buy a new one.

I love this steamer, it is light & easy to use. I like that the water container comes off for filling,

I got this to clean my new plank ceramic tile floor, and judging by the mophead when I'm done, this is the best cleaner! Thank you!

[This review was collected as part of a promotion.] It seems to do a good job as far as cleaning. Maddening it leaves water on the floor.

Great cleaner, have two dogs and this cleans mud and dirt with ease. No sticky residue left. Love the reusable cloth

It works great, but one flaw, the mop part when you use it to much the pad does not fit anymore and you have to order a new one each time...

Machine performed well initially however I have not used it in a while and even though the machine is hot I have no steam - frustrated

Great and easy to use recommend getting extra pads have lots of tile and worked wonderful my husband even enjoy cleaning the floor

Mama sez she likes it! We have tile floors in 4 rooms and it cleans better than Swiffer wet. Can't beat that!

Very disappointed. I had a shark before and there's no comparison. Not a lot of steam pressure did not clean as expected definitely going back