I love this product ! I have a lot of floor area. I was done quickly and I feel that my floors are clean and sanitized. The steam mop is light weight and easy to use. I don't know how I did with out it.

I wish Bissell would make a device similar to the carpet glider with short flexible bristles so that it worked on rough tile surfaces. That would make this machine perfect.

For the 2 years it worked, it was great. But apparently the the apx. $100 price made it a "disposal" product. So I recommend it with the caution that it probably won't last a long time.

I love this bissell cleaner. It is my second one because my first one quit one day. I hope this one lasts longer. So far it seems to be working well & doing a great job on tile & wood.

Have tried others that worked ok but not great. Will let you know in a year, as it has not really been put to the test yet. Things keep improving and getting better.

Use only a couple of times but the water cap on top of the water tank broke.. also not easy to replace due to out of stock... will not buy the product from this company and not recommend to anyone.

Bought this product on April 23rd and by Sunday april 26th it completely quit working and if you touched the plastic it was so hot that it would burn your felt like it was melting the plastic around the motor!

Purchased this mop two years ago and it stopped working. The unit gets hot but does not pump steam to the pad. Will consider purchasing another brand. We only use it about 4 times a year so a total of 8 times.

The cleaner works great on hardwood floors, but I have had to figure out how to use it on spots on carpets. Once I worked out a method, it did good on carpets using the plastic frame.

Had this mop for 18 months and the steam stopped working properly. Unit will stop steaming for 5-8 seconds and then work again off and on. Warranty is one year. Hoped it would have worked longer. Loved it while it worked.