Over all I am satisfied...my issue is that it isn't steaming all the built up dirt out of the grooves, etc. Leaving my excellent quality with splotchy areas. Need to know what I need to do to remove this residue.

I researched several different steam mops and this one received rave reviews. I love that it is all steam that is cleaning my floors and we don't have to use chemicals. Highly recommend this steam mop

[This review was collected as part of a promotion.] This product is soooo great. I have had it for almost 10 years! only use distilled water in it. I love it!!

I Love this steam Mop! It does a great job and my tiles feel cleaner than ever. I emailed Bissell as the freshness discs were missing from the box and they sent me them right away. I think this was one of my best purchases. Thank you Bissell

so happy with my steamer. i mopped my kitchen floor 2 days before i got my new steamer, then i steamed mop the floor i could not believe the dirt that came up with the bissell steam mop. easy to use and a better clean!

LOVE THIS THING and ONLY TAKES WATER saves MONEY! Replaces all those "swifters" which we go through the liquids and pads so fast... this BISSELL takes water only and steams the floors CLEAN!!! LOVE IT! WORTH THE MONEY

This is one of the best products that a person could get. It leaves your house smelling clean and fresh. It does a great job sanitizing. I give it an A+++

Lightweight and very easy to use! I have a lot of tile in my home and this mop makes life so much easier for me. Had an issue and customer service immediately took care of it. Will definitely purchase Bissell products in the future.

This is a lightweight machine making maneuverability easy. The water supply heats up fairly quickly, so you may start cleaning quickly. Adding the scented Bissell distilled water gives a nice clean aroma.

I loved this steam mop, lightweight, and clean very well my floors. But it just stop working, it doesn't turn on. It works very well for almost 20 months.