Product stopped working the third time I used it. No troubleshooting suggestions available for fixing the machine or to figure out why it stopped steaming/working. I would not buy this again.

I love my steam mop and have recommended it to many. Perfect for my tile in kitchen, hallway and bath. So easy to use plus Bissell is a great company that stands behind its products. It cleans good and fast with quick drying floors. Thank you

I wish Bissell would make a device similar to the carpet glider with short flexible bristles so that it worked on rough tile surfaces. That would make this machine perfect.

I absolutely love this steam mop. I have a lot of tile in my home which takes a lot of time to clean. This mop has made this chore a lot easier. Easy to use and does a wonderful job of cleaning.

Steam mop is extremely hard to push when first starting out. My flooring is only laminate with no deep groves. Mop head does not get the floor clean. Mop head is never completely dirty over the entire mop head.

I use it for deep cleaning and for removing spots. I have owned another steamer and this one out does it by far. I love it and don`t mind taking it out to clean.

It is very lightweight but puts out a good amount of steam. Easy for elderly and disabled to handle (we are all three). Cleaned kitchen and baths very well. Cord a little hard to handle. Thank you for making such a useful and easy to use product.

One of my cleaning clients had one of these. I couldn't get enough of it and ordered one for my home. It love how quickly it heats up and picks up dirt. This is the best steam mop I have ever used and I have tried several.

Have tried others that worked ok but not great. Will let you know in a year, as it has not really been put to the test yet. Things keep improving and getting better.

I received my mop a couple of weeks ago and amazed as much time as it saves. Very easy to use and store. Very clean floor and I am very glad I do not have to haul mops and buckets anymore. Yeah! Great product and would recommend to anyone.