I purchased this product a couple of weeks ago and I have used it 3 three times. I am very happy with it so far, its easy to use and does a wonderful job. My vinyl kitchen floor looks amazing. Super clean, bright & shiny. This also did a nice job on my bathroom floor. I have been using the distilled water as suggested in the instructions, I am not taking any chances. This steam mop also came with an attachment to refresh carpets, I look forward to trying it out.

I purchased this Bissell PowerFresh Steam Mop for myself and liked it so much I purchased two more for Mother's Day gifts and both recipients love it as much as I do. Was stunned how dirty my floors still were after mopping by hand. But this got them amazingly clean and dried almost immediately. One of the gift recipients is 85 and loved how light and easy to use it is. Look no further for a steam mop!!

I was happily using my Bissell steam cleaner on my tile floor today and it stopped working. I use it every other week and have had it for almost 2 yrs. I can't believe it just died. I tried to figure out the problem but the light switch for the steam setting wont even turn on. Any help would be much appreciated. Maybe the Bissell fairy will mail me a new one LOL.

After taking it out of the box. I could not get any steam. I refilled it with distilled water as the first time. I continued to mop refilled with mineral water and again no steam. Either it a poor product or I messed up and read the directions wrong. It also leaked water as I cleaned. the floors which were fairly clean as I clean the floors on hands and knees weekly. I am getting old (85) and can not clean on hands and knees.

I really, really wanted to love this mop. I've had Bissell devices in the past and I liked them. This mop was easy to assemble, easy to use, but it left streaks all over my floor, which weren't visible until after it dried. My floor now has this mosaic pattern of shiny patches with dull streaks through it. I've tried washing the mop pads, using it with and without the scent discs, but it still streaks. I did not buy this through the Bissell site, but at a local retailer, to which, I will sadly be returning the mop.

I purchased this after looking at a lot of reviews online. My Shark steam mop had died and it was between this and another Shark. I like this one better than my old Shark. I got a steam mop (my old Shark) after trying MANY different floor cleaning solutions on my wood floors and being dissatisfied with the streaks they left. So when my old one died, I knew I wanted to replace it. It makes cleaning up pet paw prints so much easier! I got some extra mop heads so if one gets too dirty, I can just swap it out and keep going. Just make sure that you don't let it stay in one place on more sensitive materials like engineered wood floors because the steam could ruin them. The quick pass with the steam mop hasn't hurt mine at all. I even use it on the floor of my walk-in shower to non-chemically kill bacteria while I am at it (though I know that some bacteria aren't killed by the brief exposure to steam). This little machine makes it so much easier to keep my beautiful floors looking great! I will never go without a steam mop again!

[This review was collected as part of a promotion.] I love this steam mop. I bought it after becoming pregnant to use less chemicals while cleaning. It cleans way better than any regular floor mop. It unfortunately stopped working after about 7 months. After contacting customer service, they replaced my steam mop. They were easy to work with and responded promptly. I will forever be a Bissell customer!

Works well on tile and even cleans the edges. A few suggestions for the engineering department. A steam trigger on the handle would enable the user to have control over when to release the steam and an on/off switch is highly recommended. Overall, very pleased with the performance.

I really like the mop however Bissell's parts support is not very good. I have had the mop for under 2 years and have had to replace the cap on the water reservoir 3 times. One time I had to pay for the part, other times they replaced it at no charge. One representative told me that they were aware of the design trouble however did not give me a solution as to keep it from happening again. My issue is not with the mop however with Bissell for not addressing the problem,

I first bought the Symphony and didn't like it so I got this and love it. Extra pads are great to have when you order this bundle and the smelly discs are nice too. This would make a great gift for Christmas fellas since our life is spent cleaning why not get something that works good and saves time.