I have tried many floor steamers because they all quit working after a year or less of use. (in my case I only had mine for 10-12 months) Unfortunately the Bissell Power Fresh was no different! So do yourself a favor and DON'T purchase any replacement mop pads until you are sure it will keep working. I was so pleased with the steamer and bought more mop pads thinking I had found one that would continue working! So sorry this steamer was no better than all the others!

It worked very well for me the few months that I have had it. Cleaned and disinfected very well. I took very good care of it. I used filtered water each time. Emptied it immediately when i had finished. Now it just makes a loud noise when I turn it on and no steam comes out.

I have both the 1940 steamer and then went back and bought the CrossWave. I am not normally impressed but you have won me over on these products. The only thing I would like to see changed is an adapter and a pad for the steamer than you sit it on rather than have to fit the pad around the bottom of the machine,,, both these products are stellar, the pad is my only gripe! I wish so much that I had bought a bissell vacuum last time. Can't wait for a chance to win one sometime since hubbie is going to throw a fit if I buy another vacuum HA... thanks for 2 great products!

I just purchased the 1940 model its light weight easy to put together and very simple to operate,plus it heated up very quickly,the water tank is small but it lasted without refilling to get my two bathrooms and kitchen done and all three are ceramic tiled floors

I love this mop. I've had it for almost two years, using it anywhere from 1-4 times monthly, depending on the weather, clean-ness of my floors and whether I want to mop or steam. With the scent discs it leaves a great fresh smell and without everything still smells clean. I have hardwood, laminate and tile and the three intensity settings make it perfect for all of these flooring types. The only reason I deducted for durability was about 6 months after I got this, the screw top on the water tank split and was leaking. (Because of a gasket in the screw top, it is easy to over-tighten.) I contacted the company, they set up the replacement order quickly and for free, and even provided me the option of purchasing any other parts or accessories to take advantage of the free shipping already set up with the repair part. Looking back, I should have ordered the carpet glide attachment then.... love it. Would absolutely and always recommend.

My first Bissell. Used this for the first time yesterday. My floors were so wet after using, with regular back and forth passes and not lingering, that I had to get a dry regular mop to get up the water. I had this problem even on the lowest steam setting. I used distilled water as recommended. I'm very disappointed because I had high hopes for this steamer since my Shark steamer quit working.

After going through three oreck Steam mops I decided to buy another brand. So happy I settled on Bissell. Best mop ever for me. I switched to distilled water since I have no water filter and have minerals in my water. My Bissell has been doing a great job like a flawless pro. I'm a gin of Bissell for life.

This steam mop replaced a unit we had used over this past year from another company. Very pleased with it. It heats up quickly; I like that the head pivots. The scent disks are a nice plus and make the room smell refreshing. The floor pads are easy to put on and remove. The electrical cord is long enough to get around a good sized room. Found out my daughter purchased the same unit and uses for her house cleaning business and she likes it also. We use only distilled water in it in as recommended in hopes to get long use out of it and not get clogged up due to hard water.

I have had this mop for a little over a year and my mom has always asked to borrow it. I purchased one for her and she is thrilled by how easy it is to use and how clean it gets her tile and hard wood floors. Would recommend to anyone looking for something to get their floors cleaner with less of a hassle!

I first bought the Symphony and didn't like it so I got this and love it. Extra pads are great to have when you order this bundle and the smelly discs are nice too. This would make a great gift for Christmas fellas since our life is spent cleaning why not get something that works good and saves time.