This is my second one. Foolishly I bought another one when the first one quit after I'd had it about year. I thought maybe it was just a fluke, but now the second one isn't producing any steam!! They work great for the first few months, but they don't last. Extremely disappointed!!!

[This review was collected as part of a promotion.] Small water container.. can't control the water flow.. the sound is annoying.. the steam is zero. This thing left so much water on the floors to just dry. I am taking it back and getting a different one. I like the longer cord but that's it.. worst design so far...

[This review was collected as part of a promotion.] Love this steamer Cleans my tile and hardwood floors better than anything else I've tried in the past I use it at least once a month and it still cleans like it's brand new (it is at least 2 years old maybe 3) Plus I also use it to steam clean my area rugs and it does a great job on those as well I have a smaller home---under 1500 sq ft---so if you have a larger home you may want to get a bigger model but either way this little gem does an outstanding job!

At first I was a bit disapointed... this doesn't really replace a mop. If your floors are really DIRTY you'll need to clean them - otherwise the steam mop will pick up the dirt on the pad and spread it around. But if they are respectable they just need a vacuum over then the steam mop really does do an amazing job! Works great to keep up with our puppy who leaves paw prints across the floor - very convenient. I noticed streaks as well like the other reviewers - but I'm discovering that it was just that my floors had cleaner left behind on them - after a few goes my floors are now VERY clean and streak free. Wish it came with more pads - I find I am rinsing them out a lot. One thing I have been scratchy my head over though.... I read that I can use it to freshen my carpet - the manual says the same. But where is the carpet glider? Was it suppose to be included - or is this an extra purchase? I cannot find an answer to this anywhere.

I love this mop! It truly does what it says! it cleans so well, and so easy to use, BUT, I had it for a yr and 2 mos and now it will no longer steam. UGH. I tried all the suggestions online. she's dead! so bummed. Can't afford to buy a new one every yr

I am writing this based on one use. This steam mop worked good, it is easy to glide against the tougher stains on the floor. I must admit for tougher grim you will need to go over that area a couple of times to get it clean, but at will eventually come up. This is much better than a mop that you have to use your hand to squeeze the water out. It comes with an power fresh tab that you put in the mop pad which smells good. Furthermore, I did read that you have to use distilled water so I will try that next time. Overall, it's the best steam cleaner that I've ever had so far.

I just purchased the 1940 model its light weight easy to put together and very simple to operate,plus it heated up very quickly,the water tank is small but it lasted without refilling to get my two bathrooms and kitchen done and all three are ceramic tiled floors

Purchased model 1940W some 3-4 years ago. ( It is an orange color instead of the blue color shown online). Used mainly in the bathrooms and kitchen. Wonderful machine until the machine made a "click" sound and abruptly stopped. I emailed my problem to Bissell, but so far (4 days) no answer. However, I have been getting ads from Bissell for products to purchase online. As I have all the Bissell special cleaning fluid, cleaning pads, and scent discs, I am reluctant to start up with another steamer that doesn't fit my supplies. Really enjoyed using it, especially since I have broken both arms in the meantime and this steamer is really easy to use and does a pretty good job overall. Not as good as using my regular mop, but my days of mopping that way are over.

I actually won the PowerFresh Steam Mop which was great since I was shopping for a new one! I love this mop, it's perfect for our needs! It's big enough to do our floors and the swivel head mades it very easy to maneuver. Another great thing is that you can adjust the amount of steam as well as the fact that it comes with a scrubbing pad. I also love the fresh scent disc. I love every Bissell product I own and this one makes one more!

Used this for almost 4 years! Cleans tile with ease. Great to use to freshen carpets when using the carpet glider! Recommend using only distilled water as hard water will clog the water flow and shorten the life span. This is true for all of this type of steamer. Have arthritis in arms and spine, this steamer is the best one I have used! Makes the floors feel so clean and fresh. The washable pads clean up easily! Recommend having several and using a bucket to put the dirty ones in so you only have to wash the pads once a week.