Bought one of these directly from Bissell at a very good price and used it the day it arrived. What can I say, it works as it is supposed to, heats quickly and will cut through any "gunk" you may have on your floors. We have two large dogs that go in and out constantly so dirt and muck is a problem no matter what we do. This mop takes care of the dirt and sticky stuff they bring in. Uses a fair amount of distilled water so buy a couple of jugs when you plan to do some serious cleaning.

Love it on my laminate floors, but I have a small area of hardwood and when I used it, the next day I saw it left a small white streak. :( I've heard this is a problem for a few others on here and you mentioned to use water and vinegar. What kind of vinegar should i use? And I have one more minor issue. After using it, my mop pad was filthy (which is good#, but when i washed it on the gentle cycle with laundry detergent #not bleach), I noticed it didn't really get the dirt out really well. I know there's nothing wrong with my washer? Do I need to let it soak in hot water/detergent 1st before I put in washer? Please help!

As I mentioned, I have a very old dog who regularly has accidents on the linoleum. I used other products to mop the floor and it looked clean, but it wasn't. I mopped so much, over and over, but there was always a lingering dog smell. Now, there is no dog smell at all!!!

Although the cleaner did do a good job on the tile floor in my kitchen, foyer and bathrooms, it did not clean the grout as I had hoped. I even sprayed my grout with vinegar and let it sit for a few minutes before using the steamer. I couldn't tell the extra scrubber on the back of the streamer did much. It certainly did not help with the grout. Floor cleaning - fine; grout cleaning - not so much.

I just received and have used the Power Fresh Pet Steam Mop only once and I love it already. Simple enough to set up and use. Nice big mop head as compared to the much smaller one on the Shark model that I had grown to hate. The mop pads have a great texture to really pick up dirt. Even the pull tab, made it easy to remove and wash by machine. I have a huge expanse of tile floors. I had total mechanical inconsistency with the Shark so I hope the Bissell gives me more service without problems. Like the 2 year warranty. Love this company, online ordering, discounts and free and fast shipping!!!

I do really love this machine....as I mentioned I had the previous version of this mop and had it for more than 7 years....the only reason I had to get a new one is mine fell over and that cracked the tank...but this new one stands and balances on its own so that is a great new improvement....but the old version had a trigger to let the water and steam go...the new one just goes...I prefer the trigger but that is really minor...I still love this for cleaning the floors....I have hardwood, Tile and vinyl and I go right through from one room to the other with no problems. I like the new disc that goes in for perfume smell but you do not need it...and it lasts a long time...so that is good....this one also has a scrub part on the back which is nice for stubborn stains or marks on the floors....I wish it came with more than one of the furry mop heads...I dont really like the other new kind of mop head it has....did not think it did such a good job and I go through at least 2 mops when I do the whole downstairs at once...I really could use 3....also used to get 2 at a time in the refills and not only get one....so I would advise getting some extra mops when you order it but I do really love the mop and it does a great job.

The title of the review says it all. I got this for Christmas this year and have used it 3x so far. Partly b/c I just had major abdominal surgery 2 weeks before Christmas and needed to take it easy and partly b/c I didn't realize we had THAT much buildup on our floors! This works superb on those areas, especially! I'm talking grease/dirt/grime/dog/cat hair, you name it, etc. buildup. The kind that gets into corners and you THINK your floor is clean until you use a product like this! Now I will say it does take awhile to get these areas clean b/c you have to leave the steamer on it for 10-15 seconds and then immediately lean over and pick it up with a towel or paper towel, but once those buildup areas ARE clean, you don't have to spend that kind of time each time you mop. The only thing I was NOT impressed with were the little scented discs. I don't think they did a thing to make my house smell any better and I don't plan on purchasing any more of them. I threw mine away after the first use b/c it just looked nasty and it didn't really smell nice any longer. I use this mop on the number 2 setting for our real hardwood floors and on the highest setting for the kitchen tile floor. That tile is much older and looks grimier than it really is. I haven't had a chance to work with it in the kitchen too much but have high hopes this will bring the tile back to life, at least a little bit. I'd highly recommend purchasing this steam mop. I don't think you'll be disappointed. Easy to assemble (2 minutes!) and heats up super fast (30 seconds) even when you refill the water reservoir! It's easy to manouever, refill and use, all the way around. I sure hope it holds up and I don't have to come back and remove this review!

I loved this product when I first got it. It is easy to use, heats up quickly and gets floors clean with little pressure. However, I was very disappointed when after only a year and a half the water tank cap cracked, leaving the mop useless (unless I wanted water all over the floor) until I bought a new cap. I understand wear and tear happens but in my opinion this was unacceptable after a little over a year.

The idea of the steamer is good, but this product has some design issues: 1. A black cap on the water container made from fragile plastic, cracks after one year of usage. 2. A rubber retainer on the pad quickly destroyed by steam, the pad tends to jump out from the base of the steamer. Has to be replaced after ten-twenty usages. Bissell must to fix these issues and supply replacement parts for it owner's cost.

I purchased this steam mop 1940 after researching most steam mops on the market. I love it. Doesn't use a lot of water so your floors are just slightly damp but quick to dry. The mop itself is lightweight and easy to maneuver. I have even used it on my carpet to freshen it up, knowing it wasn't going to get real wet. I love it. I am going to buy one now for my daughter so she can have clean floors like mine.