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Customer reviews for BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop for
BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop
4.5 out of 5 stars
stars
2,251 ratings2,246 reviews
  1. 5 stars76% (1,707)
  2. 4 stars13% (293)
  3. 3 stars4% (86)
  4. 2 stars2% (54)
  5. 1 star5% (111)

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Showing 1,611-1,620 of 2,246 reviews
Nov 18, 2012
Reviewer name: Gloria45
5 out of 5 stars
5 out of 5 stars review

Review: Power Fresh Steam Mop

Believe it or not, I won this steam mop.I really didn't believe it until I received it and tried it out the same day.I was amazed how easy it was to use and light weight because I have debilitating arthritis. It cleaned our floors so well that I got compliments on how clean it was. I am really please with the Power Fresh Steam Mop and have recommended it to others.

Review from BISSELL Homecare
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Feb 13, 2013
Reviewer name: Kai
5 out of 5 stars
5 out of 5 stars review

A Steam Dream

This mop is by far the best thing to ever happen to my floors! I was using a popular store bought mop for years. That mop cost me a lot of money in upkeep and disposable pads in comparison to my new Bissell. When I moved into a new home with new flooring.. I needed a better way to clean my hardwood floors without having to put too much out from my pocket and too much muscle power to move it. Enter the PowerFresh Steam Mop.. Pros: Very lightweight and compact size makes it a breeze to use and simple to store just about anywhere. It has two reusable pads that are machine washable. These are wonderful and have remained as new after multiple washings in a front loader washing machine. Simply remove and set out to air dry overnight and you're ready to go for next time. With the added feature of being a steam mop, it surpasses my previous non-steam mop by leaps and bounds! The steam is a dream! I no longer have to push down to feel like I am cleaning the floor. The water hopper is easy to refill and slide back in while I am still cleaning. I do not have to turn off the mop.. bonus! The power cord is quite long making it easy to mop the entire floor (including going around corners) without having to move to a different outlet. I love the added fragrance from the optional fresh discs! They are a tad bigger than the slot that is stitched into the underside of the pads, but they do fit after a bit of wiggling. You can split the discs in half making them go farther, but I am one who prefers to use a whole disc.. mainly due to the size of the floor I am cleaning. Cons: Not a one! The only thing I would suggest to the R&D team is to look into the possibility of making this cordless. I constantly find myself wishing I was not tethered to an outlet. Not sure how well it would work being cordless (power consumption?) and the batteries would most likely raise the cost of the unit.. but I believe it would be worth it, if at all possible. Overall, I am extremely pleased with my PowerFresh Steam Mop! It is a huge upgrade from most other mops I have used!

Review from BISSELL Homecare
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Jun 2, 2020
Reviewer name: Carolyn
1 out of 5 stars
1 out of 5 stars review

I would not buy this steam mop again

I bought this steam mop and it leaked so Bissell replaced it. I won't buy another one because of the following: 1) The water reservoir is hard to remove from the mop. I have broken several fingernails removing it. 2) The pads become saturated very quickly. I operate mine on low and by the time I do my short galley kitchen the pad is soaked which then leaves a lot of water on the floor. 3) I left water in the reservoir and stored it. When I returned, the water had leaked out. 4) It does not stand well on its own without leaning against something.

Review from BISSELL Homecare
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reply from bissellpwr

We're sorry you're not happy with your steam mop, Carolyn. Your feedback is appreciated and we will share this with our quality team.

Jul 4, 2015
Reviewer name: JP
3 out of 5 stars
3 out of 5 stars review

1940 Steam Mop Review

I just received it and put it together yesterday. I just finished using it in my small kitchen that has vinyl floor. I did not slide as easily as I thought it would; however, I probably did not use the right mop head. I tried using the scrubber mechanism but it would not stay down so I'm sure I need to learn how to do it correctly. I'll change out the mop head and try again. I do not have the distilled water yet so used tap water.

Review from BISSELL Homecare
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reply from bissellpwr

Thanks for your review. The scrubby pad will have a little resistance because of the microfibers. It is good idea to try the softer mop pad.

Apr 27, 2017
Reviewer name: howard
2 out of 5 stars
2 out of 5 stars review

not reliable

i used this for almost 6 mos. and it did a pretty good job, but just stopped working in the middle of the room one day. Unfortunately i was unable to find my receipt, so I'm out of luck getting it fixed and out of the money it cost. I have 4 extra pads and fragrance disc, but i will not buy another one because it may just stop working also.

Review from BISSELL Homecare
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reply from bissellpwr

Sorry to hear it stopped working, Howard. If the mop is only 6 months old we should be able to cover it under our 2 year warranty. When you have a moment, give us a call! 1-800-237-7691.

Oct 12, 2013
Reviewer name: Peggy
5 out of 5 stars
5 out of 5 stars review

Easy to use and did a great job cleaning the grout and tile.

Received the PowerFresh Steam Mop a few days ago. Used it this morning, I put it together in just a few minutes added distilled water it heated in 30 seconds and was cleaning the tile floors. I cannot believe how easy it is to use and how clean the tile and grout are. Sorry I didn't order one sooner, my husband could not believe the short time it took to clean all the floors. I am one happy person, love the Power Steam Mop.

Review from BISSELL Homecare
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Apr 23, 2017
Reviewer name: Professor
1 out of 5 stars
1 out of 5 stars review

Among the stupidest design in steam mops

Leaves the floor soaking wet, a major slip hazard, and streaks horribly. The pad isn't held in firm contact with the floor surface. Steam condenses back into liquid very quickly in the ridiculous chambers on the underside of the machine head (microfiber mounting plate). The floor looks similar to any mopped floor after the unit passes over it. Stupid design. Microfiber won't clean at all if it isn't healed uniformly against the surface to be cleaned. This machine can create significant damaged to engineered wood floors due to the fact that most of what is dispensed is merely hot water, not steam.

Review from BISSELL Homecare
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reply from bissellpwr

Thanks for the feedback regarding your steam mop! If you're experiencing too much water on your floors you may want to try the vacuum on it's lowest steam setting or it may be time to swap out the wet pad for a dry pad. We hope this helps!

Dec 18, 2016
Reviewer name: Ohana47
5 out of 5 stars
5 out of 5 stars review

I love my mop!

I am on my second one of these and I've given them as a gift before. These are great! Simple, effective, affordable. The pads hold up great! They never rip and they wash well. Product works well on both tile and laminate. Customer service was wonderful. My old one broke suddenly and they promptly sent me a new one. Love-Love-LOVE!

Review from BISSELL Homecare
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Apr 20, 2016
Reviewer name: Griselda
2 out of 5 stars
2 out of 5 stars review

Lifted my laminate floor

I would not recommend this product for Laminate flooring. I was excited to use this product after reading the reviews. I used it as soon as I my steam mop arrived. I live in an apartment with laminate floors. I tested all 3 steam levels in different sections and my first disappointment was the level of steam. My mop never got "hot" as others described, it was just warm. After mopping and allowing the floors to dry, I almost had a heart attack when I saw a laminate panel completely lifted from one side. This was the section where I used the highest steam level. Then I checked on my other 2 sections where I used the lowest and medium steam levels and again, there was a lifted panel in both sections. I then read this about laminate floors "A drawback to laminated floors in terms of their durability is the fact that they can easily be damaged by exposure to too much steam or water. "

Review from BISSELL Homecare
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Dec 2, 2016
Reviewer name: jackbnimble
4 out of 5 stars
4 out of 5 stars review

great tool and nice price

I am a huge fan of Bissell and our family owns more than a dozen of their vacuums and now steam mops. My SHARK fell apart after 5 years of regular use and when comparing price and quality I decided to go with Bissell. It was most definitely the right choice. Overall easy to assemble, clear user instructions for assembly and use in the box, as well as on-line, ready to use in less than 5 min. I really like that you have the option to choose how much steam it outputs, as well as option to turn it off instead of having to unplug it like my old SHARK. This is a quality cleaning tool, well engineered, well manufactured, effective steam cleaning, long cord so you're not constantly switching outlets, large swivel head which makes it easy to navigate everywhere and just the right weight so it feels sturdy but not heavy. Will definitely buy a second one for our vacation home.

Review from BISSELL Homecare
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