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Customer reviews for BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop for
BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop
4.5 out of 5 stars
stars2,247 ratings2,242 reviews
  1. 5 stars76% (1,706)
  2. 4 stars13% (293)
  3. 3 stars4% (85)
  4. 2 stars2% (54)
  5. 1 star5% (109)

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Showing 1,601-1,610 of 2,242 reviews
Jul 29, 2021
Jams
2 out of 5 stars review

I would not buy again twice is enough

[This review was collected as part of a promotion.] First one I had less than 6 months the steamer stopped working, went through all the troubleshooting nothing. I bought a new one I've had this one less than a year. Leaking nothing is cracked all seals in place. Went through troubleshooting nothing worked.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Thanks for providing feedback on your experience. We're sorry to hear you've had these issue, but please reach out to our Consumer Care team so we can help under the warranty. 1-800-237-7691

Mar 4, 2017
GlassGoddess55
2 out of 5 stars review

Great Until It wasn't Common Theme

I have had 3 Bissell steam mops. The first I owned over 15 years ago, was a yellow one and it worked for years. It was the best. So when it broke down, I didn't hesitate to buy Bissell again, that one lasted maybe a year and stopped steaming. I was beyond disappointed. Then I replaced it with this power fresh steam mop and purchased extra pads ect. This one lasted less then 6 months. Steam would only come out sporadically and then it stopped all together and would just dump puddles of water on my floor. I only used distilled water in all of my machines, so the line about minerals doesn't apply to the Why Does My Steam Mop Keep Breaking. I think it is how these machines are manufactured not always customer error. Maybe Bissell should start to make a quality steam mop again or stop making them all together, for $200 that is just too much to waste money on. These mops seem great until there not.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Dec 11, 2017
Yolande
5 out of 5 stars review

Just Amazing!

I received my steam mop this morning and of course I had to try it right away. I did not expect much results, since I had mopped all my floors yesterday. But I was excited to try it. WOW, was I ever wrong. I was amazed at the dirt that still came off the floors. I was a bit worried because all my floors are engineered hardwood flooring. I used the lower setting and it dries instantly! It's real quiet and so easy to use and maneuver around. The big mop head cleans a lot of surface at once, cutting down the time to wash all my floors. I really love this steam mop and feel silly that I did not purchase it long ago. The only thing I think Bissell could make better on this mop is how we get the water container out. I have trouble getting it out because it keeps slipping out of my fingers. Maybe a small handle on top or a loop where we could slip in a finger or two? It would make it a lot easier to pull out.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Aug 10, 2013
Tom
5 out of 5 stars review

this product works great

Had tile floors installed three years ago. I used a mop once a week with a cleaner but the grout never got clean. Using this model 1040 cleaned both the tile a grout it took me two time cleaning and after i got done and the floor and grout dried it was like new .

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Sep 9, 2017
g8rdale
5 out of 5 stars review

much better than any other steam cleaner

I've tried 2 other steam cleaners and this absolutely surpasses both of them. A neighbor told me about the Bissell Power Fresh and I totally ignored her until I stopped using a house cleaning company. The neighbor had a minor problem with their steam mop and they raved about the incredible customer service. So, I now have my own, and with a large amount of tile, I love it! The water tank is larger than the others and the power cord is much longer. You don't have to stop everything to add water - easy and quick - plus it takes only 60 seconds or less to heat the water. The floor is so clean, I love to walk barefoot on it1 Amazing!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Sep 3, 2017
Pet Sitter/Dog Trainer
5 out of 5 stars review

Pet Friendly

I have 6 dogs and also offer a bed and breakfast for other people's dogs when they go on vacation. Needless to say, someone always has an accident. . After cleaning up the mess, I will take out my Steamer and proceed to sanitize the area.. It smells great after the job is done. I am thinking of buying another unit for my kennels in my walk out basement. It does a great job!!!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Oct 20, 2017
Mop Packin' Grama
5 out of 5 stars review

This is the best steam mop ever!

I have owned three steam mops in the past 20 years and the Bissell Power Fresh is the best ever! I used to hate my kitchen tile floor which has a non-smooth surface with lots of spots for grime to accumulate. I just used the Bissell for the first time and WOW it cleaned it so well! I would highly recommend this machine!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Apr 27, 2017
howard
2 out of 5 stars review

not reliable

i used this for almost 6 mos. and it did a pretty good job, but just stopped working in the middle of the room one day. Unfortunately i was unable to find my receipt, so I'm out of luck getting it fixed and out of the money it cost. I have 4 extra pads and fragrance disc, but i will not buy another one because it may just stop working also.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Sorry to hear it stopped working, Howard. If the mop is only 6 months old we should be able to cover it under our 2 year warranty. When you have a moment, give us a call! 1-800-237-7691.

Nov 9, 2012
mawsy 928
5 out of 5 stars review

I love my new powerfresh Steam mop

I actually won this steam mop, and I was so excited to use it.. It works great and is easier for me since I have arthritis and there is no wringing of a rag mop or anything. It cleaned the floor to a squeeking clean.. No more sticky floors. Can't say enough about it!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Aug 27, 2018
Skeptical Dad
5 out of 5 stars review

PowerFresh® Steam Mop Hard Floor Steam Cleaner | 1940

I fought my daughter for years over buying a steam cleaner. I did not think they were worth the money. I have changed my mind, but it took our swiffer wet jet dying to change my mind. My daughter went online a bought the steam cleaner and once it got here, she unpacked it and put it to work, It cleans great! It goes into spaces that I did not think it would, like between the toilet and the wall...It heats up quickly - less than 15 seconds. The only thing I do NOT like is that the water that goes in it must be distilled water...another thing to buy... I love that you can change the pads out and wash them - not having to buy new ones every time you use it. Bottom line is I am very satisfied with this purchase...

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783