Purchased this after having both knees replaced and unable to kneel to clean bathroom floor. Working very well 3 times, hot steam, even water flow out and I truly felt like the floor was clean and sanitized. I use it once a week. Then it stopped heating and water started dripping out the back. I went online to see how to trouble shoot and unattached and reattached the handle to the base. Worked the next time used and then again the same problems. So disappointed.

This steamer did a great job but was very hard to glide on our old floors, so hard that the mob head wouldn't stay on in the front so I had to go backwards only when cleaning. Very happy with the end results just not as easy as I thought it would be. I believe it is the floor not the machine that is the problem,

I loved this steamer, using distilled water, it made my tile floor so smooth and clean!!! I would usually do each area two times each time with a fresh floor pad, I just really liked the way it cleaned. Then two weeks ago as I was on round two in the kitchen, just like that, NOTHING!! DEAD!!! I am really sad, since I have tried the Shark and I must say it does not work nearly as nice. After reading other comments it seem like this is a re-occurring issue, now what?? Do I need to find another brand?? I really like everything about this machine, easy to use, light weight, great heat, but it needed to live longer. I feel I year is way too short of a life.

The Bissell PowerFresh™ Steam Mop is impressive. Although we have only uses the mop on two occasions, we are amazed at the results. We used the mop on our 'pergo' type kitchen floor, bathroom ceramic tiles and on our living room's sealed 'manufactured wood' floors. We had been using "Swifter Products" and we never felt our floors were ever really cleaned. The first time we used the Bissell mop on our kitchen floor we were amazed at how much dirt was removed and how sparkly clean it became. After mopping the bathroom, the tiles shone as bright as the day they were installed. We were nervous when mopping the manufactured wood surface but it turned out beautifully. We are glad we didn't buy a lower priced product from another manufacturer. Trust the reviews this is a top product.

I own a small house cleaning company and we only use natural products, so I've tried out a few steam mops in my day and this one is by far the best! For my floors at home, I was only able to get them clean with my old steam mop when using extra cleaner and a scrubbing pad. I bought this mop because of the included scrubbing pad, but the mop is so powerful, I can use the regular pad too with great results. I have old white linoleum in my kitchen and a 100 lbs puppy who loves to dig, so my floors need some TLC every day and this mop is what the doctor ordered! This steam mop has an extra long cord, too, so I am able to do my entire kitchen as I was never able to do with previous mops I've tried -a definite plus!

I love to buy stuff to clean with, specially when it makes my Life easier and the Steam Mop does it. It is really light weight and easy to handle. It cleaned my kitchen floors really good. I have two dogs and one husband and there all bring enough dirt in the house. So I take the Steam Mop and in a couple of minutes it is clean again. Thanks Bissell.

So I have had a steam mop for years now but never really used it because it didn't work that great (small steam head, ran out of water fast, took forever to clean the floor). So a year ago I purchased on Black Friday a Bissell vacuum and I love it! So this year I said to myself "I have to get a New Steam Mop!" after searching online and reading reviews this one caught my eye and i thought oh it looks perfect for all my needs. and boy was I right!!! I have a dog (lab) and he tracks in mud, dirty, etc. also a husband who can sometimes make messes and only wipe it quickly leaving a sticky mess. Also my house is completely tile and ugly tile i may add that never looks clean even when it is. Well today I received my mom and I immediately opened it and set it up (which was so easy) I also looks very nice. I love that the steam head is a large service so it covers more space as i am cleaning, i love the scrubbing brush too! Well after cleaning my entire first floor of my tiled house which never looks good I can say with a 10 STAR rating my floors look amazing and I didnt have to pass a spot more than 2-3 times for it to look great! it also drys very fast which i love seeing i have a dog and husband who dont like to wait to walk on the floors! sorry for such a long review but i just have to rave about it because it is so Wonderful! So if you are thinking should i make the purchase?,...YES ABSOLUTELY you wont be disappointed Thank you Bissell for my wonderful steam mop and your great customer service . I live in Guam and LOTS of companies and stores wont ship here, but you do and with amazing cust. service and great products! Happy Holidays from one very happy customer!

Leaves the floor soaking wet, a major slip hazard, and streaks horribly. The pad isn't held in firm contact with the floor surface. Steam condenses back into liquid very quickly in the ridiculous chambers on the underside of the machine head (microfiber mounting plate). The floor looks similar to any mopped floor after the unit passes over it. Stupid design. Microfiber won't clean at all if it isn't healed uniformly against the surface to be cleaned. This machine can create significant damaged to engineered wood floors due to the fact that most of what is dispensed is merely hot water, not steam.

Love my new cleaner. I have all tile in my home except bedrooms and this cleaned my floors great. I use distilled water and mix a bit of the spring breeze scented water with it along with the discs to give my house a great smell. Floors dry quickly, and its so easy to use. So glad i bought this,wish i had done it sooner, no more mops for me....

I have Pergo.com style floors and I was thinking about getting a Swiffer Wet Jet. Swiffer customer service didn't really help me out, so I found Bissell. Thankfully, I'm happy with my Steam Mop. I think I'm using it correctly and I would recommend this to everyone else. It's easy to set up and very easy to use. There are two things I would wish it would do. One, I wish the Steam function could be combined with a light bleach and or light detergent to just have that additional cleaning power. Two, I wish the water reservoir would be bigger. I find myself going through the demineralized water very quick on the high setting. But, that's about it as of now. I just bought this mop and have used it once. I will edit this review as time goes by if my review changed. Thanks BIssell :)