Love it on my laminate floors, but I have a small area of hardwood and when I used it, the next day I saw it left a small white streak. :( I've heard this is a problem for a few others on here and you mentioned to use water and vinegar. What kind of vinegar should i use? And I have one more minor issue. After using it, my mop pad was filthy (which is good#, but when i washed it on the gentle cycle with laundry detergent #not bleach), I noticed it didn't really get the dirt out really well. I know there's nothing wrong with my washer? Do I need to let it soak in hot water/detergent 1st before I put in washer? Please help!

I am in a wheelchair and have a hard time with the bigger cleaning equipment, with this machine it is so easy to use even my 6 year old loves it. The water tank is so light weight that even filled it's easy to change/add water. Works excellent on bamoo flooring without stripping vaneer so still looking like new

I just received and have used the Power Fresh Pet Steam Mop only once and I love it already. Simple enough to set up and use. Nice big mop head as compared to the much smaller one on the Shark model that I had grown to hate. The mop pads have a great texture to really pick up dirt. Even the pull tab, made it easy to remove and wash by machine. I have a huge expanse of tile floors. I had total mechanical inconsistency with the Shark so I hope the Bissell gives me more service without problems. Like the 2 year warranty. Love this company, online ordering, discounts and free and fast shipping!!!

We have ceramic tile floors in the kitchen with wide grout borders and short of getting down on hands and knees to clean it nothing we tried got the floor clean looking. Until I bought this steam mop. Oh how I love this. Oh how clean my kitchen floor is. We are debating whether to use it on the wood floors because I don't think they are sealed very well - this is an old apartment. The mop came with scented disks and they smell awful - made me gag but then I don't like Febreze products. But the mop? Fabulous!

This is my second one. Foolishly I bought another one when the first one quit after I'd had it about year. I thought maybe it was just a fluke, but now the second one isn't producing any steam!! They work great for the first few months, but they don't last. Extremely disappointed!!!

Since I had this product the spout cap has broke twice which leaks the fluid out! I have had my machine a little over a year and know the machine will not even turn on and no help for bissell ! Run away from this product do not buy I threw my money out the door! I am very dissatisfied .

Great steam mop, but don't give up on your favorite lemon-scented floor cleaner and disinfectant. Don't put it in the mop, but mix it half and half with water in a spray bottle. Set the spray bottle nozzle on stream and as you mop, squirt the solution on the floor and then run the steam mop over it. You'll get twice the disinfecting - the steam and the solution. Your floor will be clean and your kitchen will smell great!

I purchased the PowerFresh Steam Mop about a month ago and I am very happy with this product. I have 3 pets, one of whom is older and has frequent accidents in the house. I wanted something that I could use to clean up these messes quickly and without putting harsh chemicals on the tile. The mop was incredibly easy to put together. The whole process took me about 2 minutes. The mop pads come on and off very easily and wash very well. I love the multiple steam settings and that you don't have to constantly depress a button to produce steam. The swivel head allows you to reach into any corner and the mop fits under most furniture as well. The mop heats up in 30 seconds, so you're ready to clean almost immediately. It's very lightweight and the cord is long enough so that you can mop a pretty big area without having to plug in to a different outlet. It's great to do spot cleaning or to clean a large floor area. I am very happy with my purchase!

Loved my steam mop - I have all hardwood and tile in my house and could always trust that it would get the job done, but after a year it has become temperamental - sometimes it works and sometimes it doesn't. I have not found anything else on the market like it for the money. I am going to call about the two year warranty and hopefully have it serviced at no cost to me - I will write an additional review based on the type of service that I get on the warranty.

I purchased this product less than a year ago based a a recommendation from a friend. I had borrowed hers and LOVED IT, so I went to purchase my own. About 5 months ago, my friends heating element went out and stopped steaming at all. Two months after hers went out, mine went out. They are the exact same model, the 1940. I really did like the way it cleaned but I've only had it 8 months and it will not steam anymore. My Shark lasted 5 years (until I bought this one). Really disappointed =(