I live with my 18-year-old son, and our nine-month-old dog. I used other mops, with the bucket of chemical-water, that would leave sticky residue, or dirty streaks. The first time I used my Steam Mop, all I did was sweep, and turned it on high. By the time I was done with the second section of my kitchen, the first section was spotless and dry! I could hardly believe that something this simple, could do such an amazing job! Next job, hard-wood floor in the dining room, and then the laundry room, where the dog has her food and water bowls, and her kennel. Thank you for such an easy and thorough cleaning system! Respectfully, Wade T., Chino Valley, Arizona.

I have a laminate floor in the kitchen that takes heavy traffic, both human and canine. It never looked clean. And then I got my Bissel! It always looks clean now. I can use it every day or even multiple times a day and not worry about harming the floor. No chemicals so I know my dogs are safe, too. When I think of all the years that I didn't have it....sigh!

I had my doubts.I hardwood floors in all but bathrooms. I love how it cleans,hardwood in kitchen can be challenging ,but my steam mop really surprised me,did a great job and so light and easy to handle. Loved that all I had to change was the mop head to go from wood to tile.GIVE IT A TRY, well worth it .Makes cleaning so easy.

I love this machine! I have 1400 sq ft of tile in my home and cannot imagine traditional mopping every week with mop and bucket. After thoroughly sweeping, I use this steam mop and my floors are immaculate. Customer service is the star of this review, though: I did have a problem with the machine after about a month. The knocking noise it makes during warm up never stopped. I only ever used distilled water, had not been dropped or damaged. I called their customer service line and was not on hold more than a minute or two. Spoke with a rep that tried to troubleshoot with me, but since we could not resolve the issue, and it was still under manufacturer warranty they sent a brand new one for FREE! All I had to do was cut the cord off the broken one and mail it back to Bissell. They provided the pre paid shipping label. Machines break sometimes, and it is frustrating, but it happens and I couldn't ask for anything more than this in a resolution. Bissell has my business for life! I encourage anyone having a problem with their product to contact customer service.

5 stars for customer service. 3 stars for the steam mop due to reliability issue. The steam mop could have been a 5-star if it did not break down less than 18 months. Luckily I'm still within the 2-yr warranty. So the jury is still out on the reliability issue. With that said, the steam mop cleans very well, especially on tiles. I also have used on laminated hardwood floor (on medium setting thou). Overall, it reduces the cleaning time from 30 mins to 15 mins compared to the traditional mop. I highly recommend this steam mop to anyone out there. Register your steam mop so you can take advantage of the warranty. Customer service is great. Just one phone call and Bissell is sending me a new steam mop. I did buy the mop directly from bissell.com.

As I mentioned, I have a very old dog who regularly has accidents on the linoleum. I used other products to mop the floor and it looked clean, but it wasn't. I mopped so much, over and over, but there was always a lingering dog smell. Now, there is no dog smell at all!!!

I am totally in love with this steam mop! Just used it tonight for the first time on my laminate wood and tile floors. It cleaned like a dream and I loved the samples of the scent discs so much that I purchased two more packs. Finally no more foot prints or streaks on the floors!

I have had 2 competitor steam mops in the past. Both were disappointments as they had very little steam. The Bissell Steam Mop is superior in performance. I love that I can adjust the amount of steam depending on the floor type. It heats quickly and cleans in one sweep of the mop. I will never scrub a floor on my hands and knees again. This mop was the answer. Thank you for a quality product at a fair price.

I recently purchased the power fresh steam mop after reading many of the reviews. I agree with all of the comments, it is easy to use, i like the swivel head feature. My one complaint is that the floor gets very wet. I have used other steam mops and that never happened. It seems I am the only one that had this problem. Any suggestions.

I researched this product type for a while and hands down I made the right choice. The water tank lasted a long time and the mop covers are very durable. Don't let them dry out...put in washer when you're done and DON'T dry in dryer. Absolutely works great on my hardwood and tile floors. Great product! Thanks Bissell.