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Customer reviews for BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop for
BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop
4.5 out of 5 stars
stars
2,251 ratings2,246 reviews
  1. 5 stars76% (1,707)
  2. 4 stars13% (293)
  3. 3 stars4% (86)
  4. 2 stars2% (54)
  5. 1 star5% (111)

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Showing 1,541-1,550 of 2,246 reviews
Aug 5, 2017
Reviewer name: maddogzx15
5 out of 5 stars
5 out of 5 stars review

Works great one handed.

I had a stroke in 2014 which has made my right hand unusable. There's a lot of dirt here in Arizona and I have two Pitbulls that run in and out through their doggy door in the kitchen. No problem for the Bissell. This steam mop is easy to handle and works great.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Jul 6, 2015
Reviewer name: mimi22
3 out of 5 stars
3 out of 5 stars review

Its great while it works

I love the steam mop. It does a great job at cleaning without any chemicals. I use it once every two weeks and after a couple of months, it is now leaking water. I wish this could be fixed because I cant use it anymore. Especially since I had already stocked up on extras available on this website. :( Good luck.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Thanks for your review. We're sorry to hear your PowerFresh Steam Mop is leaking. Please see if the tank is leaking when out of the machine. If it is you could just need a new cap & insert. We will be happy to send you one at this link: http://www.bissell.com/email-us/ Also, only use water, no vinegar can be used in the machine.

Jan 21, 2015
Reviewer name: leaht
4 out of 5 stars
4 out of 5 stars review

Really works!

I purchased this to replace my older Bissell Steam Mop when it finally died after 6 years. Glad I did. This one works even better than the older version. It gets the grout clean of dirt and grime that my cats and dogs leave behind. The amount of steam is really nice, now that you can control it. The scent pads do leave a nice odor behind. I do wish the water canister was larger, like the old one. I did about half of my house (all tile) and had to replace the canister once...no biggie, but still kind of a pain. The old model had a much larger canister. It's also a lot lighter than the previous version. Much easier to replace the mop cover on this one too! I'm very excited about this new mop. Thanks for another great product!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Dec 27, 2018
Reviewer name: Crazy cleaner!
4 out of 5 stars
4 out of 5 stars review

I LOVE THIS!

This is absolutely worth the money, I used to own a shark but I broke it recently and so I've been looking into steam mops and it came down to this and another type of shark and what made me really love this was the before and after pictures I kept seeing in the reviews, at first I didn't believe them but the price difference wasn't huge so I took a leap and I've owned a bissell carpet cleaner before and lived it so I assumed the brand itself had some good quality! So I got it home and used it right away and I have all old hardwood floors at a house I just purchased and it cleaned these floors right up and they immediately felt 100 times better I even did it in cheaply laid sticky tile and the difference was amazing how clean they all came! Now I do not recommend everyday use on natural hardwood the steam levels if your not careful can be damaging but with the right use this is a number one steam mop in my book!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Apr 25, 2015
Reviewer name: nanabeth
5 out of 5 stars
5 out of 5 stars review

1940

I purchased this steam mop after researching steam mops on the internet--this one is everything you could want!!! Cleans -- never streaks and is so light weight!!! I previously owned a shark but it didn't even last a year!!! Hopeing this one will last a lot longer!!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Aug 14, 2017
Reviewer name: DebbyM
5 out of 5 stars
5 out of 5 stars review

Happy I purchased this!

I previously had a different type hard floor cleaner and went through 3 Of them in 3 years. I checked all the steam cleaners out and decided on the powerfresh 1940. It is very lightweight and so easy to move around the floor. I am very happy with my clean and fresh ceramic tile floor. Instead Of taking me 30 minutes to do my floor I can do it in about 8 minutes. There is also no mess. You just pull the pad off and throw it in the washer. I am very pleased with this purchase!!!!!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
May 30, 2017
Reviewer name: A.Rose
1 out of 5 stars
1 out of 5 stars review

Would not buy this product again.

For the price of this steam mop and the obnoxious cost for two replacement mop pads, one would think the steam-mop would work for more than 9 months and that the mop pads would be able to withstand being washed more than once. I loved this mop when I first bought it and when it actually worked, because of this it made paying $20 for two replacement mop pads (that I knew I knew would need replaced again after one wash) a little more tolerable. As of two days ago, it turns on, acts lime its going to work - if I'm lucky I may get a tad of steam then absolutley nothing. Using sponge mop with super hot water and soap is better than this mop.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Sorry to hear this, A.Rose - our mop pads are designed to be washed and air dried. Putting them in a dryer could damage them. We'd be more than happy to help with the low steam you're experience. Give us a call and we'll help further, 1-800-237-7691.

Mar 9, 2015
Reviewer name: Puppy mom
5 out of 5 stars
5 out of 5 stars review

Steam machine!!!

Love this little steam machine - makes quick work out of messy clean ups!!! We have enamel painted wood floors in the kitchen, dining, and family room and this mop does an excellent job at cleaning up muddy paw prints and toddler spills!!! My one and only complaint is the mop head cover tends to pull away and wrinkle under the front of the mop as you push and pull the mop ):

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Feb 22, 2014
Reviewer name: mamma29
5 out of 5 stars
5 out of 5 stars review

best steam mop and customer service!

I am in love with this steam mop! It's by far the best one I've ever used and I've tried 3 other brands. This is why I was so sad when it stopped working a few days ago. I called customer service today to see what I could do about it. I spoke to an awesome lady (who's name I should have asked!) who helped troubleshoot with me. After she realized it wasn't a fixable problem she told me a shipping label for the power cord was on its way and that they'd send out a replacement! I really don't expect customer service like this anymore so it really made my day and has made me a loyal bissell customer! You really can't go wrong with this mop.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Jun 7, 2015
Reviewer name: specialk
1 out of 5 stars
1 out of 5 stars review

Very wet floors

My first Bissell. Used this for the first time yesterday. My floors were so wet after using, with regular back and forth passes and not lingering, that I had to get a dry regular mop to get up the water. I had this problem even on the lowest steam setting. I used distilled water as recommended. I'm very disappointed because I had high hopes for this steamer since my Shark steamer quit working.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Thanks for your posting. Please check the water tank for any cracks and also the cap & insert. Does the water tank leak when out of the machine? If yes, you just need a new cap. See this link to order: http://www.bissell.com/parts/?sc=part&productid=3696&partid=32573&icid-ccrr1206 The filer is included with the cap if a new one is needed.