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Customer reviews for BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop for
BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop
4.5 out of 5 stars
stars2,247 ratings2,242 reviews
  1. 5 stars76% (1,706)
  2. 4 stars13% (293)
  3. 3 stars4% (85)
  4. 2 stars2% (54)
  5. 1 star5% (109)

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Showing 1,511-1,520 of 2,242 reviews
Mar 15, 2015
Snelly
5 out of 5 stars review

VERY PLEASED

I have had other brands of steam mops in past years but I find the Bissell to have a stronger steam action, larger head to clean a wider area faster and light weight. Though the water container seems small in size compared to the others I have owned, the steam set on high lasted throughout my entire house on tile floors. I do like the idea of the scented discs as well that leaves a refreshing fragrance. Now I just hope it lasts longer than my others have, generally less than a year.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Jul 7, 2019
Jess
5 out of 5 stars review

Mopping made easy!

I cannot stress this enough, this is very easy to use!!! Ever since we got hounds we never saw our floors as clean as they are after using this! Very easy, very quick, very lightweight, very quiet, very impressed! This is a must-have in a home with kids, dogs, with little time. Thanks Bissell!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
May 9, 2020
Danny tanner
1 out of 5 stars review

Broke after 6 months

I did love this steam mop until I went to use it and it was not working. Unit stopped producing steam but still heats up which could be a fire hazard. We tried all the troubleshooting recommendations on the website but nothing worked. Very disappointed considering we barely used this unit as we normally have a cleaner who uses her own mop. It's products like these that fill up our landfills. Very disappointed

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Oct 12, 2021
Martha
1 out of 5 stars review

Broke

[This review was collected as part of a promotion.] Bought this steamer, had high Hope's for it, and it work for a while but then it started to mess up. It pours out water from the the back, my floors get soaked in water, not from the steam but from the water coming out from behind it.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Sorry to hear this, Martha! Please give us a call at 1-800-237-7691 so we can help with your steam mop under the warranty.

Jun 14, 2015
LUTHER
5 out of 5 stars review

WORKS FOR ME!!

70 YEAR OLD BATCHELOR----ALL TILE FLOORS MOPPING JUST MOVED THE SCHMUTZ AROUND...GROUT LEFT GROTY... STEAM MOP CLEANED VERY WELL....DAMP FLOORS ARE TO BE EXPECTED WHEN APPLYING STEAM TO A COOL SURFACE.... NO OPERATION PROBLEMS...USED DISTILLED WATER...BASED ON RESIDUE ON MOP HEAD IT GETS 5 STARS. UNNECESSARY MARKETING EMAILS WILL PROBABLY LEAD TO "UNSUBSCRIPTION"

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
May 30, 2017
A.Rose
1 out of 5 stars review

Would not buy this product again.

For the price of this steam mop and the obnoxious cost for two replacement mop pads, one would think the steam-mop would work for more than 9 months and that the mop pads would be able to withstand being washed more than once. I loved this mop when I first bought it and when it actually worked, because of this it made paying $20 for two replacement mop pads (that I knew I knew would need replaced again after one wash) a little more tolerable. As of two days ago, it turns on, acts lime its going to work - if I'm lucky I may get a tad of steam then absolutley nothing. Using sponge mop with super hot water and soap is better than this mop.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Sorry to hear this, A.Rose - our mop pads are designed to be washed and air dried. Putting them in a dryer could damage them. We'd be more than happy to help with the low steam you're experience. Give us a call and we'll help further, 1-800-237-7691.

Oct 20, 2017
Mop Packin' Grama
5 out of 5 stars review

This is the best steam mop ever!

I have owned three steam mops in the past 20 years and the Bissell Power Fresh is the best ever! I used to hate my kitchen tile floor which has a non-smooth surface with lots of spots for grime to accumulate. I just used the Bissell for the first time and WOW it cleaned it so well! I would highly recommend this machine!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Jan 8, 2019
Ros
4 out of 5 stars review

I'm glad I bought this steam cleaner

This steamer did an excellent job cleaning my kitchen floor. There was no soap residue just a clean surface. The grout in my bathrooms will require a scrub brush, initially, but I was very pleased with the appearance of the tile surface. Cleaning around the toilet and pipes will also require getting on my knees, but overall, I'm very pleased with the performance of the steam cleaner.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Dec 3, 2021
Mindy
5 out of 5 stars review

Best customer service

[This review was collected as part of a promotion.] I love this steam mop. I bought it after becoming pregnant to use less chemicals while cleaning. It cleans way better than any regular floor mop. It unfortunately stopped working after about 7 months. After contacting customer service, they replaced my steam mop. They were easy to work with and responded promptly. I will forever be a Bissell customer!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Jul 29, 2021
Jams
2 out of 5 stars review

I would not buy again twice is enough

[This review was collected as part of a promotion.] First one I had less than 6 months the steamer stopped working, went through all the troubleshooting nothing. I bought a new one I've had this one less than a year. Leaking nothing is cracked all seals in place. Went through troubleshooting nothing worked.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Thanks for providing feedback on your experience. We're sorry to hear you've had these issue, but please reach out to our Consumer Care team so we can help under the warranty. 1-800-237-7691