I've had this mop for 2 years. It started leaking about 6 months ago from a little port on the back of the unit so I contacted Bissell. They advised cleaning it a certain way, which we tried. Didn't work, so my husband cleaned it with his air compressor which released a lot of calcium deposits (we do not have hard water and have a whole house filter). Worked ok for about one more time and then leaked again. We don't use this often as we have hardwoods in most of the house and primarily use it in our large tile bathroom. Now I'm having trouble with another Bissell product that I've had a little over a year. I may never purchase another Bissell product as they have such a short life expectancy for the money.

[This review was collected as part of a promotion.] 6 puppies, 3 adult dogs, 1 PowerFresh Mop, a house full of vinyl plank flooring. The hands down clear winner is the Bissell PowerFresh mop. Simple. Effective. Well priced. Solidly built. Bissell gets it.

I loved this steamer, using distilled water, it made my tile floor so smooth and clean!!! I would usually do each area two times each time with a fresh floor pad, I just really liked the way it cleaned. Then two weeks ago as I was on round two in the kitchen, just like that, NOTHING!! DEAD!!! I am really sad, since I have tried the Shark and I must say it does not work nearly as nice. After reading other comments it seem like this is a re-occurring issue, now what?? Do I need to find another brand?? I really like everything about this machine, easy to use, light weight, great heat, but it needed to live longer. I feel I year is way too short of a life.

I live on a dirt road, so enough said. Received the product today, and after vacuuming, I used the scrubby mop head on my old linoleum kitchen floor and newer vinyl in the hall. Cannot believe how well the floors cleaned up and have not seen them looking that good in years. The steam gets to all corners of the mop head and I was surprised how well it cleaned right up to the edge of the baseboards and carpet transition strip. When the mop pad got dirty, I took it off and rinsed it well with hot water and kept on going. The house smells great with the scent disc and I'm so proud of how great the floors look. No regular mop could clean this well. I might even consider having guests over now ...

I purchased this product a couple of weeks ago and I have used it 3 three times. I am very happy with it so far, its easy to use and does a wonderful job. My vinyl kitchen floor looks amazing. Super clean, bright & shiny. This also did a nice job on my bathroom floor. I have been using the distilled water as suggested in the instructions, I am not taking any chances. This steam mop also came with an attachment to refresh carpets, I look forward to trying it out.

I bought this in Sep. 2015. Used for less than 10 times, the cap of the water tank broke. Contacted Bissell, a replacement was sent to me at no cost in Nov. 2016. After another 10 uses, the cap of the water tank broke. Looks like the water tank has about the same life span as the mop pad. Very disappointed with the quality. When the cap is good, the mop cleans my hardwood floor in the kitchen well. 2 star for Bissell's service and the cleaning result.

I had been contemplating getting a steam mop for years and was checking out the bissell 1940A and found the product pricing reasonable. I read many reviews and it seemed to have good rating so I decided to purchase it. I have had it for about a week now. I have been using it regularly and am very happy with it. I would recommend it to all my friends and family.

We have primarily hardwood floors, and have been using this mop for a couple of years now. By far the best steam mop I have used. Doesn't need chemicals, just add water and go. It was really handy when we had a dog to clean up those messy paw prints. Now with kids, it seems to be just the thing to clean up dried up messy food spills and all the other stuff that makes the floors look dirty. Sometimes if the mop is turned up to high stream, there are streaks after cleaning the floor, but not while using the low setting. really happy with this mop and how it makes the floors go from dirty to clean. Plus the mop heads are washable or you can buy new ones when they have gone past their usefulness.

I ordered the Bissell PowerFresh Steam Mop because the Shark did not last ( a HUGE waste of $$$). So, because of the reviews when I did research the Bissell seemed the way to go. WRONG! Because, the HAAN that I had (like a dummy I let my housekeeper buy it from me) and it is great on tile and sealed hardwood! That I bought a SHARK and they don't last because the heating element will heat, but, no steam for the floor or tile! A WASTE! So, now I am to this Bissell and you have to read the fine print on page 8 "that it may result in a diminished glossiness"! DIMINISHED my foot! I AM LIVID that the other steamers will work on all floors #just won't last# and now my hardwood looks TERRIBLE!! I will not recommend this product to anyone. I AM SO DISAPPOINTED!! Another waste of good money!

The 5 stars is because this is a GREAT product the one star is because it only lasted 17 months. My first unit, I purchased in March 2013, used it once a week every week and on Thursday Aug 14,2014 it stopped working...totally stopped working so I had to order another one!!! Hope when the new one arrives it will last longer!!!