I've only used this item a few times, but it did a great job of cleaning. It left my 5 year old floors looking like new! As a test, I mopped the floor first the way I usually do. After they dried I went over them again with my new Bissell 1940. I couldn't believe how dirty the cleaning pad was when I finished! I threw the filthy cleaning in the washing machine and it came out looking new.

I am using the Bissell Steam cleaner on my new home which has all white tile throughout. I am a Senior citizen and cannot get on my hands and Knees to clean floors. This cleaner works great and even gets close to the baseboards. I especially like the fragrance discs So happy with my purchase.

I'm a big fan of using steam to mop my floors. Have been doing this for years! My last steam mop was a Karcher which I loved! Over a year ago, I gave my Karcher to my mom & decided to get this Bissell steam mop. It was working fine until about a month ago when the water tank cap broke while I was trying to remove the tank from the unit. I know it's only $5.99 to buy a replacement cap, but with shipping, it just seems a little much for what seems to be a defect. Not happy!

I just literally picked this unit up 2 hours ago on September 15, 2016 around 6:30 PM. I recently moved into an apartment with light colored hardwood floor and it looked great on day one until that is after about 2 months later the light colored wood now had a shade of dark brown (bacteria) disgusting. Long story short, this Bissell 1940w really cleaned my wood just after one pass, YES i said one pass. After reading all the reviews I finally chose the Bissell over the shark; and I made the right choice! I'm very picky in the performance of products I choose, and I can with confidence recommend this product to anyone. Matter of fact I advise you to buy it and try it, you won't be disappointed. Oh and good build quality as well, the plastic is pretty sturdy.

We recently moved into a home with Tile and Marble floors downstairs. It was professionally cleaned before we moved in and the floors looked clean. I steam mopped the floors with the Bissell and I could not believe how much dirt it took off the floors after they were previously cleaned I was shocked when I saw the Mop Pad.

I love the steamer. I have all tile floors and I find it the best way to clean my floors. I have been using it every 2 weeks and then it just stopped working!! Is there some sort of cleaning or maintenance I should be doing? I would have rated higher, until it stopped working!!

I liked this mop when I first bought in. In fact, my daughter bought the same mop upon my recommendation. However, both of our mops have failed in the same place. The flimsy plastic cap on the water bottle cracked and rendered the mop useless. Now that I read other reviews, I can see that this problem occurs with some frequency. I see that I can buy replacement caps, but what a pain! I would not recommend this mop based upon the failure rate of this tiny plastic part. Seems to me that if the part were metal, the mop would be way more reliable.

Last week I spent 4 hours hand scrubbing my kitchen tile. My tile has tiny little divots which fill with dirt over time. My friend suggested a steam mop. I purchased this Bissell steam mop. I used it on my utility room and bathroom that have the same floor tile. Within two minutes I had cleaned the first 12 x 12in tile. This steam mop is amazing, best purchase I have made in years. I am going to order extra pads because one does need to change them frequently, once a pad gets full of water from the steam and collects dirt it isn't as effective.

This so call steam mop took the shine off of my hardwood floors. This is the "WORST". When I would try and move it across the floor, it wouldn't move. It was so hard to do so. What a waste of money. I will probably throw it out or give it away. You know this mop is no good.

[This review was collected as part of a promotion.] Our home is hardwood, and tile and my steam mop is very good at keeping them pristine, and I have a neat freak furbaby, who loves clean as much as we do. The one recommendation I have is, I think the controls should be on the handle, and not the body of the mop, it would make using the mop simpler to use IMOP, the steam needs to be hotter too, I am on your website in order to find an updated version of a nice electric mop.