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Customer reviews for BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop for
BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop
4.5 out of 5 stars
stars
2,257 ratings2,252 reviews
  1. 5 stars76% (1,715)
  2. 4 stars13% (293)
  3. 3 stars4% (86)
  4. 2 stars2% (54)
  5. 1 star5% (109)
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Showing 1,491-1,500 of 2,252 reviews
Sep 2, 2013
Reviewer name: polebilly
5 out of 5 stars
5 out of 5 stars review

SURPRISE

A product that actually does what the manufacturer says it does and then some. Out of the box, easy to assemble with a quick glance at the directions and ready to use and used in the first 20 minutes after I got it. Does a wonderful job on hardwood and tile floors. Ordered some extra cleaning pads because the tile and grout in two baths and kitchen seem to unravel them a bit but other than that this machine is great.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Apr 9, 2013
Reviewer name: Alexis
3 out of 5 stars
3 out of 5 stars review

How Many Water Tank Caps?

I bought this steam mop after the I had the replace the water tank cap on my Bissell Select 4 times in hopes that a better quality mop would eliminate my problem. Unfortunately it did. I've had it about 2 months now and the water tank cap broke yesterday. I am really disheartened by I absolutely love this steam mop, it works wonderfully but I don't want to keep by caps.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Hey Alexis, just make sure that when you screw the cap on to twist until it is snug. There is no need to overtighten as the cap has a rubber gasket to seal it. This should solve the issue you've been having.

Mar 1, 2013
Reviewer name: Fordf150
5 out of 5 stars
5 out of 5 stars review

Works Great

This is my third steam mop and by far the best one.The best thing for me, I only had to feel the water tank one time.It did a perfect job on my tile floor and the scrubber work great to.The powerfresh is very sturdy and has a nice design.If you want a awesome steam mop buy the Bissell Powerfresh.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Oct 4, 2013
Reviewer name: Jessica
4 out of 5 stars
4 out of 5 stars review

I love my steam mop on my laminate floors, but.....

Love it on my laminate floors, but I have a small area of hardwood and when I used it, the next day I saw it left a small white streak. :( I've heard this is a problem for a few others on here and you mentioned to use water and vinegar. What kind of vinegar should i use? And I have one more minor issue. After using it, my mop pad was filthy (which is good#, but when i washed it on the gentle cycle with laundry detergent #not bleach), I noticed it didn't really get the dirt out really well. I know there's nothing wrong with my washer? Do I need to let it soak in hot water/detergent 1st before I put in washer? Please help!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Thank you for your review. You can just use distilled vinegar. The mop pads should only be washed in mild soap like you did with no harsh detergents. If you have a cycle on your washing machine for soaking; this may give you a better cleaning with the mop pads.

Jan 24, 2017
Reviewer name: Mom of 4
5 out of 5 stars
5 out of 5 stars review

Love it! Easy and excellent.

Hated cleaning my laminate floors but now it is fast and easy. I have four kids and used to have to scrub all the hard spots before using my swiffer that would get so dirty it would eventually just spread the dirt on the pad around the floor. My floors didn't get really clean unless I hand scrubbed them but now it is quick an easy. My 1 year old exploded a can of soda everywhere and in a few minutes the sticky mess was taken care of. It is easy to use and does a great job. I highly recommend it!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Jul 20, 2017
Reviewer name: Patti B.
2 out of 5 stars
2 out of 5 stars review

Great until it stops working.

I replaced my Eureka Enviro Streamer with this after reading the great reviews. However, in less than 2 years the PowerFresh stopped making steam. I only used it once every 2 weeks. I did all the troubleshooting recommended but it still doesn't work. My Eureka lasted more than 6 years. Even though it does a good job when it's working as it should, I would not recommend this due to its short life cycle, and I won't be purchasing this again.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Sorry to hear it's stopped working, Patti. Give us a call and we'd be happy to help with your mop. 1-800-237-7691.

Oct 12, 2016
Reviewer name: Donut
5 out of 5 stars
5 out of 5 stars review

Bissell power fresh steam cleaner

I absolutely love my Bissell steam cleaner. It is light, very easy to use, and my wood floor does not get so wet, as with other cleaners. I tried another brand of steam cleaner that lasted only 3 months. I have had my Bissell power fresh cleaner over a year. Very reasonably priced. Over all it is a great machine!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Apr 7, 2016
Reviewer name: MrsMink
1 out of 5 stars
1 out of 5 stars review

Very unreliable

I purchased this for different reasons: The washable and reusable pads. My back has pain issues, so I did not have to put too much effort into an exceptional clean. I have always loved Bissell products and the foundation to help homeless pets. So, it is always my first choice. But this device rarely creates steam, and always seems on the 'the fritz' when I need it. When it works, it works well. But with five rescue dogs on my own, I need 100% reliability.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Sorry to hear this mop has not been meeting your needs! When using this steam mop make sure to only use distilled water. Any chemicals, additives, or hard water can affect its ability to produce steam. Give these steps a try and they should help to ensure it steams correctly every time: http://www.bissell.com/support/helpful-resources/faqs/faq-detail-page?id=311c2bca-c094-4f83-b4a8-b23c6edb1a2b&cid=ccsocial2107

Jan 5, 2018
Reviewer name: Jennifer
4 out of 5 stars
4 out of 5 stars review

Loved mine

The only reason why I'm giving this a 4 Star is because mine finally died on me. I did use it often, but had it for just under 3 years... Not sure what the average life for these are.. BUT!! I absolutely love it and am going to order a new one. It cleans the floors really nice! I was given a shark and I do not like it!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Dec 26, 2021
Reviewer name: Paul K
5 out of 5 stars
5 out of 5 stars review

A friend recommended it

[This review was collected as part of a promotion.] It cleans my house in 1/3 the time of a spin mop and you don't have to lift heavy tubs to keep rinsing out dirty water and refilling a mop bucket. It sanitizes, steam kills anything on the tiles. It leaves the floor surprisingly shiny and cleans the grout better than a mop. It's very easy to use just make sure you use distilled water only just like in any ultrasonic water dispensing device. I now recommend this steam mop to friends and family.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783