I live on a dirt road, so enough said. Received the product today, and after vacuuming, I used the scrubby mop head on my old linoleum kitchen floor and newer vinyl in the hall. Cannot believe how well the floors cleaned up and have not seen them looking that good in years. The steam gets to all corners of the mop head and I was surprised how well it cleaned right up to the edge of the baseboards and carpet transition strip. When the mop pad got dirty, I took it off and rinsed it well with hot water and kept on going. The house smells great with the scent disc and I'm so proud of how great the floors look. No regular mop could clean this well. I might even consider having guests over now ...

I bought this steam mop based upon the reviews it received and I have to say I'm not sorry that I bought it. It does its job and then some and I LOVE the little scent disks that you can place in the pads. This is my second steam mop and the 4th brand that I've dealt with and this one is by far the best. I have several Bissell products.

Loved my steam mop - I have all hardwood and tile in my house and could always trust that it would get the job done, but after a year it has become temperamental - sometimes it works and sometimes it doesn't. I have not found anything else on the market like it for the money. I am going to call about the two year warranty and hopefully have it serviced at no cost to me - I will write an additional review based on the type of service that I get on the warranty.

A product that actually does what the manufacturer says it does and then some. Out of the box, easy to assemble with a quick glance at the directions and ready to use and used in the first 20 minutes after I got it. Does a wonderful job on hardwood and tile floors. Ordered some extra cleaning pads because the tile and grout in two baths and kitchen seem to unravel them a bit but other than that this machine is great.

Over the years, I've tried every kind of mop and floor cleaning product that has come along. Hated most...tolerated others. It was such a messy, unsatisfactory chore that I didn't mop for weeks. I would just spot clean. I've only had my steam mop for a few weeks, but now mopping is actually fun. It's so easy and the results are so satisfying. Plus, I don't need those special cleaning solutions just a little vinegar if I want to add some extra punch. Thanks for a great product!

I purchased this and donated it to a local no-kill animal shelter for their Kitten Kabin. Everyone at the shelter has used it and they are in awe at how well it really cleans. The three steam settings are great and the mop head is perfect. The only thing I would change is adding an on/off switch to the mop. This steam mop is the best thing going for cleaning and sanitizing.

I cannot say how much I love this steam mop. I had one I ordered off an infomercial. HATED IT it was ridiculous. After doing much research, I bought this and LOVE it. I feel SO much better about my tile when company and crawling grandbabies are over!!!! Beats my favorite mop in the world. And best of all? NO more smell of cleaners which NONE smell good, no more pinesol! And I still love it knowing they are clean without the smell! Just order some extra pads. I use it a lot, its very very user friendly! ONLY down fall, I'd like a longer cord, but that is my only tiny complaint.

I am in love with this steam mop! It's by far the best one I've ever used and I've tried 3 other brands. This is why I was so sad when it stopped working a few days ago. I called customer service today to see what I could do about it. I spoke to an awesome lady (who's name I should have asked!) who helped troubleshoot with me. After she realized it wasn't a fixable problem she told me a shipping label for the power cord was on its way and that they'd send out a replacement! I really don't expect customer service like this anymore so it really made my day and has made me a loyal bissell customer! You really can't go wrong with this mop.

I absolutely love my Bissell steam cleaner. It is light, very easy to use, and my wood floor does not get so wet, as with other cleaners. I tried another brand of steam cleaner that lasted only 3 months. I have had my Bissell power fresh cleaner over a year. Very reasonably priced. Over all it is a great machine!

I purchased this for different reasons: The washable and reusable pads. My back has pain issues, so I did not have to put too much effort into an exceptional clean. I have always loved Bissell products and the foundation to help homeless pets. So, it is always my first choice. But this device rarely creates steam, and always seems on the 'the fritz' when I need it. When it works, it works well. But with five rescue dogs on my own, I need 100% reliability.