I haven't had this steamer very long and it was working fantastically but now I can feel that the water is heating but the water does not come out to steam the floor. Does anyone have any suggestions? I noticed that the store where I purchased it does not sell them any longer.

I love this mop. I've had it for almost two years, using it anywhere from 1-4 times monthly, depending on the weather, clean-ness of my floors and whether I want to mop or steam. With the scent discs it leaves a great fresh smell and without everything still smells clean. I have hardwood, laminate and tile and the three intensity settings make it perfect for all of these flooring types. The only reason I deducted for durability was about 6 months after I got this, the screw top on the water tank split and was leaking. (Because of a gasket in the screw top, it is easy to over-tighten.) I contacted the company, they set up the replacement order quickly and for free, and even provided me the option of purchasing any other parts or accessories to take advantage of the free shipping already set up with the repair part. Looking back, I should have ordered the carpet glide attachment then.... love it. Would absolutely and always recommend.

This steam mop is great! I have smooth tile floors and there are no streaks. Will never use a mop again. I will be buying another one for my daughter. Would definitely recommend this product good price, works great. Could use a steam burst button but still works great without it.

[This review was collected as part of a promotion.] I will absolutely never use the Wet Jet or mop and bucket method for cleaning my floors, ever again. This steam mop is my new favorite household tool. Super easy to use, water in the reservoir lasts much longer than I anticipated and it cleans like no other. No streaking, spots, or weird residue left behind. Can't say enough great things about this product.

[This review was collected as part of a promotion.] Bought this steamer, had high Hope's for it, and it work for a while but then it started to mess up. It pours out water from the the back, my floors get soaked in water, not from the steam but from the water coming out from behind it.

[This review was collected as part of a promotion.] I normally get on my hands and knees to scrub my floors but can't anymore since my knee replacement. I asked my son for this for Christmas and couldn't be happier with it. The swivel head allows me to get in tight corners and edges. This couldn't be simpler to use.

I steam cleaned the entire kitchen and it worked well. I filled the tank a second time to do the hallway, but this time, even though the indicator light was on, it would not allow me to switch to a steam level. Please advise on that. Also, there was no carpet attachment in the box, which leads me to believe it was a used return.

I used this per the instructions and the steam stripped the finish on the hardwood in my bedroom. I thought, oh no, this is not ideal for hardwood. So, my second attempt was the linoleum in the kitchen. I've got white almost like burn marks left behind that I can seem to remove and this also stripped the finish. Such a disappointment.

I have owned three steam mops in the past 20 years and the Bissell Power Fresh is the best ever! I used to hate my kitchen tile floor which has a non-smooth surface with lots of spots for grime to accumulate. I just used the Bissell for the first time and WOW it cleaned it so well! I would highly recommend this machine!

When I tried my new steam mop I was very impressed. It seemed to be more solidly built than the one I have been using. I like the fact that you can change the amount of steam. It allows you to use it in various conditions. The mop heads are able to get in small groves better than a smooth head and I like the scrubbing feature on the back of the head. This helps you scrub off hard to remove material. I like the Power-fresh Steam Mop and would recommend it to others.