Many times, I've mopped the floor tiles by my front door, with tiles heading left to the master bedroom and to the right toward the dining room. I came to realize that I was never really cleaning the tiles or grout. I was just making them temporarily shiny on top of a layer of dirt that got down into the tiles' and grout's pores, nooks, and crannies (the tiles are not a flat surface). The PowerFresh Steam Mop lives up to its name. It was steaming as much as I was sweating, but the difference after just one mopping is noticeable (and a bit embarrassing, due to how dirty my floor actually was). Another round with the mop brought up even more dirt and grime, and I need to mop once more to remove the shadows that linger on some tiles. This is not to say the steam mop doesn't do a good job -- it does. But after a decade of never truly cleaning (besides tidying or making shiny) the tiles and grout, I had my work cut out for me. Word to the wise: Don't add any formula or detergent to the mop's fluid holder. Just water, preferably filtered to prevent mineral build-up. I've used both of the scented demineralized waters Bissell sells for the mop. Both smelled good in the bottle. The orange scent didn't linger. The eucalyptus did, but the scent was faint and I don't think anyone visiting would notice. But they are still a good source of water for the mop if you have tap water that's hard.

I love my steam mop. It does what it is supposed to do, but don't fool yourself, you have to vacuum the floor to catch the dust and the hair first. I only use distilled water, always empty the extra water left in the tank after I'm done, always remove the pad to wash it and dry it.... in short I've been taking good care of it and it lasted so far almost 2 years. The little brush in the back is useless. I can't find the scent discs anywhere! Bummer!

I had always trust this company to deliver high quality working products.to bring good products to us.in this age and time we cant afford to do returns due to the covid 19.im not taking another risk to return it.this product at first worked.after that I threw it out to trash.i was realy disappointed. I hate to even give a negative review.

[This review was collected as part of a promotion.] My steamer was not a defective fluke. My in laws bought three (per them, it's Bissell, the best); however, all three lasted the same amount of time, about six months. Your steamer is incapable of steaming twice a week and only go the distance from f six months or less. The cost of the steamer is not what I consider to be a disposable kitchen cleaning item. It really sucks Bissell. Shame on you.

Just purchased yesterday. Kitchen was remolded one week ago with tile floors. Cleaned beautifully. Next, cleaned tile bathrooms, cleanest ever. This morning, cleaned my hardwood floors in hall and great room, I'm impressed. Easy to operate, long running time and cleans great. Just toss pad in washer when done. I've thrown away my regular mop. Would not hesitate to recommend. Best product I've purchased since my instant pot, lol.

We received this steam cleaner as a gift about two years ago and my wife has been singing its praises ever since. But now I'm an even bigger fan. A few days ago she brought it to me complaining that steam had started blasting out of the back of it. I thought, "oh no, another piece of junk to toss out." But then I found a YouTube video entitled "Bissell Steam Mop OPERATION/TROUBLESHOOTING & REPAIR" in which the presenter goes into great detail showing how to dismantle the unit. Due to this video I realized that our boiler had probably amassed calcium deposits in its output tubes, causing its emergency pressure relief valve to activate. Sure enough, that was the problem. After dismantling and soaking our boiler in vinegar overnight, the unit was totally clean by morning. I reassembled it and it works like new. While taking it apart I realized how well it was made. Unlike most of today's junk appliances, which are made only to be assembled and never repaired, this unit really exhibits some internal craftsmanship. I did not expect this in the $90 price range. Thanks to Bissell for building something I can repair! And by the way, if you want to avoid this sort of periodic maintenance, use distilled water (rather than tap water), as the instructions recommend.

I had a Shark steam mop that was given to me prior to this one. That one broke and I decided to purchase this one due to the price and reviews. I am regretting not getting another Shark at this point. It has been less than a year and I use it at most once a week. First the mop started not actually giving steam intermittently. I have to plug it in press the button see if steam comes on if not unplug it wait plug it in again and repeat if necessary. Now last Saturday I went to fill up the water dispenser and when I screwed the plastic cap back on it cracked and now I can't use the machine at all. I purchased this to clean weekly because I have a dog who tracks stuff on my floors and I want to know my floors have been thoroughly cleaned and I don't want to use an old school mop. Now I have the choice to go through the painful warranty/troubleshooting process or just say forget it and go back to a Shark product.

I just received it and put it together yesterday. I just finished using it in my small kitchen that has vinyl floor. I did not slide as easily as I thought it would; however, I probably did not use the right mop head. I tried using the scrubber mechanism but it would not stay down so I'm sure I need to learn how to do it correctly. I'll change out the mop head and try again. I do not have the distilled water yet so used tap water.

This is a great product -- live in Las Vegas, the land of talc - like desert dust -- the job this steamer did on my irregular surfaced tile floor was nothing short of miraculous!!!! Highly recommend this steam mop. Tried others and this one is the leader of the pack!!!

I bought the PowerFresh® Steam Mop 1940 about a month ago based on great reviews. They are all true!! I was able to put together intuitively in a couple minutes. Only need one Phillips screwdriver for the one screw, and ready to go. The water tank is easy to remove and I can do my entryway, bathrooms, kitchen and laundry and still have water left in tank. I use R.O. water, and when I'm finished, I empty the tank and leave it out to dry out and wipe any excess water around where it fits to unit. Then throw the mophead, which you can easily remove by the pull tab, so as not to burn your hand., into the washing machine on hot water with just detergent, and you're done!!! It's as easy to use as it was to put together. The people here at Bissell have really been helpful, as I had a lot of questions before purchasing. I give it 5 stars, but it really deserves more!! Sharon M.