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Customer reviews for BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop for
BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop
4.5 out of 5 stars
stars2,247 ratings2,242 reviews
  1. 5 stars76% (1,706)
  2. 4 stars13% (293)
  3. 3 stars4% (85)
  4. 2 stars2% (54)
  5. 1 star5% (109)

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Showing 1,431-1,440 of 2,242 reviews
Dec 21, 2013
Sandy64
5 out of 5 stars review

Great Product

I purchased this about two weeks ago and the first time I used it I was in love with it. It is easy to use and cleans the floors to a shine. Gets all the dirt and grime off my tile floors. Using this steam cleaner is guick and easy. The greatest thing I have purchased in a long time, I can't say enough great things about it. Everyone needs one.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Nov 5, 2012
trekmate
4 out of 5 stars review

received our steam mop

I haven't even had a chance to use it myself.. My daughter and granddaughter took it over and cleaned some spots in the dining room and kitchen we have previously not been able to remove.. This steam mop works great for hard to remove spots and regular cleaning.. One problem we did have is our kitchen floor is stick on tiles.. they started coming up after being exposed to the heat. We will reseal them and try again; I'm hoping this will not continue to be a problem since this mop is a great cleaning tool.. I do wish the carpet shield had come with it though; although we also have a Bissell carpet steamer, my daughter wanted to try this steamer on the carpet too.. so we may be ordering that item. I do like the fact that the pads are washable, so you really don't have to buy lots of extra pads..

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Thank you for your review. Please make sure to take a look at the user guide to ensure your flooring type can be used with steam, and perhaps contact the manufacture of your flooring if possible.

Jan 23, 2021
Vicki d
1 out of 5 stars review

Defective

I would strongly warn you against this product. I assume that I received a defective one, but do not trust a replacement as I have read other complaints about this same issue. It does not seem to heat the water very well. It produced sufficient steam for about 5 min and then left my floors sopping wet! Whatever you do, do not use on your wood floors! I am disappointed in the quality of this product and trusted in the Bissell name.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

We're sorry to hear of your experience, Vicki. You do have a warranty on your BISSELL and we're always here to help! Please call us at 1-800-237-7691 so we can get you a working machine.

Nov 5, 2018
DENIELLE
5 out of 5 stars review

Fantastic!

I've always hated how hard it was to clean my hardwood floors. Really backbreaking work! Not anymore, now that I have this Bissell steam mop. It saves me so much time and I find that I clean my floors more often. The steam mop is kinda fun to use! I also use it on my area rugs - works great! I tell everyone to get it - it's a real game changer! Thanks Bissel :)

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Feb 14, 2017
alli76
5 out of 5 stars review

Best mop ever!!

I love clean floors, but absolutely hated mopping. Now I can honestly say that mopping is a piece of cake with this steam mop. It is quick and easy to use, and leaves my floors amazingly clean...in fact, they've never been cleaner. I will never go back to a traditional mop again!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Jan 14, 2014
CarolK
5 out of 5 stars review

This is a great steam mop

I am happy to be writing this review because this steam mop has made my life so much easier. In the past, I have used one of those mops that you squirt the cleaner on the floor and it uses disposable pads. It was expensive to use and I did not feel it was that thorough in its cleaning - to say nothing of the chemicals I was using on our floors. With the PowerFresh mop, it is easy to use, economical to use, and does a great job cleaning. I purchased a couple extra mop pads and simply throw them in the washer and they are ready to use the next time I mop the floor. I use this on tile, laminate, and linoleum and floors dry quickly and FEEL clean. Very glad I purchased!!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
May 19, 2015
Jen
3 out of 5 stars review

hard to use

I was really excited to get this mop, so I could toss the old bucket away. However, I found this very difficult to use. It did not go forward. The pad kept getting caught and going underneath. I tried the other pad and same thing happened. When it did work, the pad got dirty, so I assumed it worked. It seems like the elastic is not tight enough. I am really bummed. I will be returning this.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Thanks for your review. We're really sorry for your trouble. Make sure to use the PowerFresh Steam Mop on smooth surfaces so it will glide smoothly. Also, the mop pad needs to be wet. To ensure your machine is steaming properly, please see the link for some easy tips. http://www.bissell.com/FAQDetail.aspx?id=29098

Nov 18, 2013
grateful
5 out of 5 stars review

Love the deep clean it gives

I was surprised at how clean the floor was after using the steam mop but was shocked that I hadn't noticed before. I was surprised at how easy it was to use and lightweight, this is very important for me. I have already recommended the Bissell to my family members.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Oct 15, 2020
Trish
2 out of 5 stars review

I've used a handful of times/stopped working

I have used it a handful of times... its not even 6 old since purchased. Im disappointed that today of all days... it simply stopped working. It appears to have over heated. It's very hot to touch. I can't even say I got my moneys worth out of it. But I did love it while it lasted. Bummer.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

We're so sorry to hear this, Trish. Please call us at 1-800-237-7691 so we can get you a working steam mop!

Jan 24, 2018
Polly
5 out of 5 stars review

I have bought a second Power Fresh Steam Mop.

I did purchased a second Power Fresh steam mop in case this one quits. It is the best steam mop I have ever used. My floors are totally clean when I am finished mopping. I did find if you have smooth tile which we added to the master bath, it will streak. If you have textured tile which I have all over the bottom floor of our home it does not streak. I highly recommend this steam mop. The Shark I had before was not nearly as good as this one. When you take the cloth off the bottom of this cleaner it is so hot. I know my floors are getting a good cleaning. Maureen B.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783