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Customer reviews for BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop for
BISSELL PowerFresh Pet Scrubbing & Sanitizing Steam Mop
4.5 out of 5 stars
stars
2,251 ratings2,246 reviews
  1. 5 stars76% (1,707)
  2. 4 stars13% (293)
  3. 3 stars4% (86)
  4. 2 stars2% (54)
  5. 1 star5% (111)

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Showing 1,421-1,430 of 2,246 reviews
Aug 5, 2014
Reviewer name: Sharon M.
5 out of 5 stars
5 out of 5 stars review

My new best friend

I bought the PowerFresh® Steam Mop 1940 about a month ago based on great reviews. They are all true!! I was able to put together intuitively in a couple minutes. Only need one Phillips screwdriver for the one screw, and ready to go. The water tank is easy to remove and I can do my entryway, bathrooms, kitchen and laundry and still have water left in tank. I use R.O. water, and when I'm finished, I empty the tank and leave it out to dry out and wipe any excess water around where it fits to unit. Then throw the mophead, which you can easily remove by the pull tab, so as not to burn your hand., into the washing machine on hot water with just detergent, and you're done!!! It's as easy to use as it was to put together. The people here at Bissell have really been helpful, as I had a lot of questions before purchasing. I give it 5 stars, but it really deserves more!! Sharon M.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Nov 10, 2015
Reviewer name: Rach
2 out of 5 stars
2 out of 5 stars review

Loved Until It Died

The PowerFresh Steam Mop Hard Floor Cleaner 1940 was my favorite thing I had ever encountered for cleaning my wood floors. It would work fast and efficiently at cleaning even the toughest of messes! After using for a year and approximately 3 months it started making a whistling noise and dripping water out of the main compartment. In addition the steamer has quit working and I no longer am able to use this for cleaning my floor. It is really frustrating. Unless you can afford to purchase one of these every year to replace the previous (WHICH I CANNOT), I would not recommend this product.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Thank you for your feedback, Rach! We'd really like to help with your steam mop, have you had a chance to try some of our troubleshooting steps? If not give them a try, they should help: http://www.bissell.com/support/helpful-resources/faqs/faq-detail-page?id=311c2bca-c094-4f83-b4a8-b23c6edb1a2b&cid=ccsocial2107 If your PowerFresh is still not steaming, please give us a call! Your mop comes with a two year warranty. 1-800-237-7691

Apr 7, 2016
Reviewer name: Freda50
4 out of 5 stars
4 out of 5 stars review

Great product

I purchased this steam mop six months ago and it works great. The only problem I have had is the leaking. When I took off the bottle with water, I saw the cap was broken. I had to order a replacement. INstead of Bissell shipping the free air freshner, they should ship a couple of twist on cap for the water tank.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Nov 25, 2020
Reviewer name: Busy Clean Bee
4 out of 5 stars
4 out of 5 stars review

Works very well.

Works VERY well. Lifts stains in linoleum I thought was permanent discoloration. Did not harm linoleum, tiles, or weak crumbling grout. Works even to ends of pad; even clean/not patchy. Fits under low ridges, in tight corners, and holds steady on ground without lifting when turning. Long cord is great, but needs automatic retraction button to save time. Fill container should be bigger and have a way to grab it easily; it's slippery and difficult to pull up. The scrubber on the back seems pointless and difficult to clean if used, just for show; would be better to have on sides or front (press down/up with foot) and easy to remove for clearing collected debris. Works well, but will look for same with aforementioned usefulness and time saving improvements. Would recommend for powerful clean! Bissell products I trust for power and quality. I chose Bissell over other brands because I know they're worth it.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Mar 25, 2017
Reviewer name: KVondie
2 out of 5 stars
2 out of 5 stars review

Great, until it's not.

Loved this product when I first got it. So much so that I let 2 of my family members borrow it and then ended up purchasing one of their own. Unfortunately at almost exactly a year after purchasing it started leaking water and shooting steam out the back. I continued to use it very carefully for a few more months. This morning I attempted to use it and it just poured water out the bottom. My floor was a sopping wet mess, and the steamer is in the garbage. Given the cost of the product, I'm extremely disappointed in the product life. If you decide to buy this product, just know you'll likely be repurchasing in a year.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
May 25, 2018
Reviewer name: Cookie
1 out of 5 stars
1 out of 5 stars review

Failed within 3 weeks of purchase

Within three weeks of purchase and use, this vacuum/steamer could not keep up with our 15 x 22 kitchen floor. Steaming the floor after food prep and meals at the end of the day - this product failed. No longer putting out steam, the 'trigger' only works part of the time. So disappointed as the Vacuum store recommended. I have not even filled out the warranty card!! Purchased the 'pet clean up' as we now have a 2 year old living with us - constant clean up.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Sorry to hear it's stopped working, Cookie - When used as directed, it definitely should still be steaming. Give us a call and we'd be happy to help further. 1-800-237-7691.

Jun 17, 2014
Reviewer name: ElizaW
1 out of 5 stars
1 out of 5 stars review

Loved it but...

I bought mine in January, loved it, used it maybe 8-10 times and now it will not produce steam. It lights up and the barrel feels warm but no steam. I tried taking it apart as much as I could and putting it back together...no luck. Guess I am out my $

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
reply from bissellpwr

Thank you for your feedback. For future reference we have a great FAQ section to help you out with any BISSELL machine you have. Please see the FAQs for the Powerfresh Steam Mop at this link: http://www.bissell.com/faqs/?c=318&sc=3334168

Sep 29, 2015
Reviewer name: DavidA
5 out of 5 stars
5 out of 5 stars review

If your looking for a steam Mop, then this is the one

I really enjoy using this mop, its a lot better then any other form off cleaning the floors that exist on the market. The price is a fare good price for the value. One of the down sides I had was with cleaning larger rooms the water tank wasn't that big. So I was having to add water multiple times. But I was able to look past that given, what more value I get then negative.

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Oct 29, 2012
Reviewer name: EH51
5 out of 5 stars
5 out of 5 stars review

New Steam Mop

I have never had a steam mop before, so I was very pleased with the ease and thoroughness with this one. It was easy to use, did an excellent job, and dried rapidly. I like being able to change the amount of steam. That is useful in the areas where there is a buildup from the previous owners using a string mop and letting the water dry on the floor. More steam seems to brighten the floor quicker. I am anxiously awaiting the release of the replacement pads as two are just not enough to do my rather large kitchen floor. I'm hoping there will be an email announcement when they become available!

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783
Dec 19, 2013
Reviewer name: kallona
5 out of 5 stars
5 out of 5 stars review

I will NEVER mop again!!!!

What a great, fantastic, amazing wonder!!!! I used it three times already, so easy to use, makes the floors shiny and really clean!!! Get rid of your mops and buckets!!! You have to buy this. I use filtered water, and put a few drops of scented soap in it and the house smells like heaven!!! Plus, I throw the pad in warm water with a little detergent and it is clean and ready for the next use. Thank you BISSELL

Review from BISSELL Homecare
Helpful?24G2EI4JY2EJ13610468783