I purchased this and donated it to a local no-kill animal shelter for their Kitten Kabin. Everyone at the shelter has used it and they are in awe at how well it really cleans. The three steam settings are great and the mop head is perfect. The only thing I would change is adding an on/off switch to the mop. This steam mop is the best thing going for cleaning and sanitizing.

About 2 years ago after installing ceramic floor tiles I soon needed a steam machine to clean the grout. I purchased another brand that had a pad system and a steam nozzle. The unit was cumbersome and took a long time to heat up and did a poor job. I had recently bought the Bissell Pet machine for carpets and was thoroughly impressed. I planned on buying the Powerfresh Steam Mop but was lucky to win one. It has exceeded all my expectaions and really cleans the grout with the built-in scrubber. This is one great cleaning machine!

This thing works so well and is so easy, almost fun, to use that I use it more than my wife who usually does such things (she likes that). You really need at least three clean pads to do a thorough job in a big kitchen and a couple of halls. But it really cleans. Cleaning the floors may become my new job. It's as much fun as using my new leaf blower.

[This review was collected as part of a promotion.] I absolutely love this steam mop. I bought one 5 years ago, I just went to use it and no longer worked. It probably would have lasted longer but it has been through a few moves. (Active military family) I love this mop for the simple fact that is kills bacteria naturally! Come on, you can't get better then that! It is safe for my children and pets. It doesn't leave for floor soaked. My Littles ones walk around with me as I mop. Love this mop, and the donation it does for every purchase!

we have owned two of these machines. both quit working within 3-5 months. stops making steam and just dribbles water everywhere. you can hear the motor working but no steam. I would not recommend these machines at all. Bissell is suppose to make quality equipment. apparently not in this case.

This is my first steam mop ever. I love it for the most part. There are 2 things I have a slight problem with but isn't a major deal breaker. One, I don't like that there is no on/off switch. To turn it off you have to unplug it. Two, although my cap for the water tank hasn't broken. I can possibly see it breaking in the future if one day I tighten it too tight by accident. Other than those two things I love it. I bought it because I have 2 cats, one has allergies. Everyone has allergies in our house minus our other cat and our guinea pig. I don't like using chemicals because of our alllergies. I also bought it because it's safer for our animals. Every time I got out our swiffer wet mop our cats would walk on it while it was still wet. I was worried about them getting sick from licking their paws after they walked on the floor. I was looking for a cleaner and safer alternative that wouldn't make them sick after walking on the floor. I'm a worry wart when it comes to my animals. So I heard about steam moping that cleans and sanitizes. I did some research and decided to give it a try. I'm so glad that I did. I have no regrets on buying this steam mop. It sanitizes and cleans. Plus I no longer have to worry about my cats possibly getting sick from walking on the floors if they're still wet. It gives me peace of mind. I would highly recommend.

I bought this steamer to clean my tile and laminate floors. I was using the BONA system before which was also great but it is so nice not to have to keep running back and forth to the laundry room. Heats up quickly, does a beautiful job of cleaning the floors and the grout lines. So happy I got this.

I love this steam mop. I have been using Shark for about two years, and I much prefer the Bissell steam mop. The steam is more evenly distributed and it's easier to push. I love the disks; it makes the room smell so fresh. I would like a longer power cord though and an on/off switch, but otherwise, it's great.

after having a hand held, (for only one week) and being very frustrated at the lack of cleaning I bought this one and have been putting off using it, afraid I would be disappointed. I was not. I have a small bath with white tile and white grout. dirty all the time. I started using it and thought this is not working, and about that time, It is white again. Maybe next time it will be easier. I was wondering if I could pretreat my floors with a cleaner, and steam the cleaner? I think it would work faster, but don't want to harm the cleaner. does anyone know?

[This review was collected as part of a promotion.] This is a good basic steam mop. No bells and whistles here. It heats up really fast, and makes a lot of nice steam. The cord is long enough that you can reach the furthest plug. The swivel head means you can get to that space behind the toilet. Does a nice job of cleaning along the baseboards. It's light enough for a small woman to carry up and down stairs. On the downside, the water tank isn't that well designed. If you have small hands, it's hard to grasp it and pull it out to fill it. You fill it from the bottom and the top is angled, so you can't set it down while you fill it. The steam controls are on the bottom part of the mop, so you have to tip it back to see them (not a huge problem). The mop locks into the upright position, but just barely. You have to be really sure before you let go. On the odd side, it makes a train-like chugging noise when it's working. Also, the carpet glide is mentioned in the Owners Manual, but no picture in the parts list, so on first assembly I was trying to figure out where it goes.