Had this mop for about a year and a half, and then it stopped making steam properly. It would take 5 minutes or more to start making steam, if at all. This is compared to 30-45 seconds when it was functioning correctly. I always followed all instructions and used distilled water.

After taking it out of the box. I could not get any steam. I refilled it with distilled water as the first time. I continued to mop refilled with mineral water and again no steam. Either it a poor product or I messed up and read the directions wrong. It also leaked water as I cleaned. the floors which were fairly clean as I clean the floors on hands and knees weekly. I am getting old (85) and can not clean on hands and knees.

Great steam mop so far. Works really well, especially along baseboards because the pad covers the crevice and lower part of the baseboards as well. Easy to operate. I have had two Shark steam mops before that were a lot harder to push around and both of them didn't last very long. Loving the Bissell, let's hope this one lasts.

I have used 2 Haan steamers prior to my purchase of the Power Fresh Steam Mop and this steamer far surpasses the Haan. It has a swivel head getting to more/tighter places, has gotten more marks off the floor, has a longer cord allowing for less un/plugging, and comes with the optional discs/liquid to make your home smell good while cleaning. After using both, I prefer the discs~ I really cannot smell the liquid at all, but the discs (I only use half a one each cleaning) smell very nice. The only minor issue is the difficulty at getting the water tank out of its holder~ can be a bit frustrating at times but nothing major. I have recommended this steam mop to many family members, with two already purchasing/enjoying the ease of use and cleaning. Highly recommended steam mop~

I first used it on my bath room that over a number years had become increasingly dirty; I could not remove it with ordinary floor cleaner with and ordinary mop. The Bissell mop achieved what I could not and now my floor is really clean. The vinyl flooring looks just it did when it was installed. My next floor cleaning project with the Bissell mop is my kitchen floor. The years have also left down deep dirt & grime. I predict that it will do the same fantastic job that it did in my bathroom.

I love this steam mop! I used to have a Shark steam mop and it died so I got this as a replacement. It heats up super fast and I love that I don't have to pump it like the Shark, which would end up hurting my shoulder by the time I finished cleaning 1000 sq ft of wood floor. This cleans really fast and it is easy to push around. It doesn't leave streaks and gets all the puppy paw prints up quickly.

When my husband asked what I wanted for Christmas, I told him I wanted a steam mop. After much argument about him not believing this was a good gift because it is used for house cleaning, he broke down and bought it. I absolutely love it!! We do not have carpet in our house at all so I have a lot of floor to clean and I can not stand mop water. This makes my floors look so good and makes the house smell so good. And now that he saw how easy it is to use and how good it makes our floors look, he loves it too!!

Believe it or not, I won this steam mop.I really didn't believe it until I received it and tried it out the same day.I was amazed how easy it was to use and light weight because I have debilitating arthritis. It cleaned our floors so well that I got compliments on how clean it was. I am really please with the Power Fresh Steam Mop and have recommended it to others.

Just brought my Bissell powerfresh home today. Put it together in no time flat and did my kitchen/dining room ceramic tile with ease. The pad was DISGUSTING, so I know it did a great job....but what really impressed me was the Hardwood. I have used several different steam mops before....and all of them left streaks to some degree. Some less noticeable than others....so I just figured it was a fact of life. NO NO NO! This steam mop not only did NOT leave streaks....but it shined my Floors beyond my wildest dreams! LOVE LOVE LOVE this Mop!!

I just got this a week ago, but we are very happy with it. This steam mop is so easy to use, I'm able to mop holding my baby! This is amazing for a mom of an infant. It really makes mopping the floor so much easier and is just as clean, if not cleaner, than using a mop and bucket. This sounds crazy, but my husband and I both wanted to mop the other night, who ever WANTS to mop?