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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 81-90 of 879 reviews
May 2, 2024
Reviewer name: Old ladyn new tecnology
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great machine

[This review was collected as part of a promotion.] Replaced two machines for one. Best decision we made. So easy to use and love the all in one process. The lint filter is easy to clean and the automatic dispenser for detergent and softener is convenient. Have had the machine a month but am sure we are saving on electricity and detergent.

Review from lg.com
Helpful?656FAJGUECN613610468109
May 29, 2024
Reviewer name: Mary C S
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad Sensor

[This review was collected as part of a promotion.] The sensor doesn’t work on our unit. I threw our first load of towels in on the towel setting at 9pm and went to bed. My husband opened the laundry room fort at 7:30 am. The washer/dryer combo was still drying. The room was very hot and the towels had been dry, I’m sure, for hours. This was on a Saturday. 2 repairmen came on Friday. They took it apart and cleaned it, didn’t replace the sensor. We haven’t heard back from them yet. I’ve been letting all loads run for 3-4 hours. If it doesn’t stop drying by then I open the door and everything is dry. I let the last load of towels run for 4 1/2 hours. It didn’t quit, but was very dry. I don’t like our clothes getting over dry. I don’t feel safe leaving the dryer unattended. I would not recommend purchasing.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

We understand hear about the issues you've encountered with your washer/dryer combo unit. We understand your frustration and apologize for any inconvenience caused. Your feedback is important to us, and we want to assist you further. Please send us a private message on social media @LGUSSupport with your contact details and any reference numbers related to your case. Our team will prioritize your case and work with you to find a resolution. Thank you for bringing this to our attention, and we appreciate your patience as we address this matter.—Junel

Apr 30, 2024
Reviewer name: markwhilliard
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Favorite Home Appliance

This combo washer/dryer by LG is quickly becoming our favorite home appliance! We've got four young children (ages 4, 4, 6, & 7), so needless to say, we've got lots of laundry! Paired with the LG Sidekick below the Combo, we've got a powerful set of washing & drying machines that help us get the job done!

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hi Mark, thank you for sharing your experience with the LG WashCombo All‑in‑One WM6998HBA. We understand how much of a difference it makes for a busy household, and it’s great to hear this model paired with your LG SideKick is helping you stay ahead of laundry for your family of six. The WashCombo is designed for exactly that kind of efficient, all‑in‑one performance. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

May 7, 2024
Reviewer name: Sue7087 Future
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Many great features

[This review was collected as part of a promotion.] I bought this maybe a month ago I am very happy with it. There are a couple of things I wish was on it. Sometimes I just like to air dry for freshness, and I haven’t figured out how to do that yet And I have a problem with it going off balance because my load isn’t big enough, but it’s just me. I love how I can put my quilts in there and they wash and dry in like an hour and 52 minutes. Sometimes it just takes longer to dry things. All in all, I am happy What?

Review from lg.com
Helpful?656FAJGUECN613610468109
Jan 4, 2026
Reviewer name: MNLV
1 out of 5 stars
1 out of 5 stars review

Execessive Dry time, or not at all.

The unit does not dry clothes well. And when purchased, there were no instructions on the level of maintenance it requires just to get clothes partially dried. Having to take apart a portion of the unit to clean a condensing coil is not something the average person would consider normal. And, when going to clean it, you still cannot fully see it, it is hidden. The recommended cleaning schedule of every 10 cycles is crazy; that can happen in just a couple of days in a household. Reading reviews to try to solve the issue and I find other potential issues that I was not even aware of.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hi. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate the time you took to outline what has been happening with your unit, especially the drying performance, the level of maintenance required, and your feedback about the cleaning frequency and the challenges you encountered while researching solutions is important for us to review so we can look more closely into the specifics of your model. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this drying‑performance and maintenance‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James

Nov 8, 2025
Reviewer name: frustrated customer
1 out of 5 stars
1 out of 5 stars review

Total waste of money

I had such high hopes for this machine but it just keeps letting me down. I’ve had repair people out twice (now out of the warrantee period), it regularly doesn’t dry. The AI wash and dry takes forever. It often tells me it’s low on detergent when it’s not, despite the fact that I clean the dispensing drawer regularly. It’s really the worst machine I’ve ever had. Considering replacing it after just a year. I’ve spent hours upon hours trying to fix the numerous problems I’ve had with it.

Review from lg.com/ca
Helpful?656FAJGUECN613610468109
reply from LG CareQ

Dear Valued Customer, We're truly sorry to hear about the ongoing issues you've faced with your machine, and we completely understand your frustration. It’s disappointing when a product doesn’t live up to expectations, especially after investing so much time and effort into trying to make it work. While we know this doesn’t make up for your experience, we’d like to help find a solution. If you’re open to exploring potential solutions, our team would be happy to assist further. Please reach out to our LG CareQ Team at 1-888-542-2623 and provide your consultation number (CNN#), which was issued during your previous interaction with our LG CareQ Team. This will allow us to access your case details and ensure a more efficient follow-up. Additionally, please have your bill of sale handy when you contact us. We’re committed to resolving this for you. Thank you for bringing this to our attention. Sincerely, The LG Electronics Team

Jan 29, 2024
Reviewer name: sacstrom
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Cool concept, damp-dry only, false advertisement.

[This review was collected as part of a promotion.] Looks cool and washes well, but drying is aweful. Between the cost (i.e. not cheap), a decent amount of 5 star reviews and TV marketing claim that it can do a load start to finish in under 2 hours, I was sold on it. I was a little surprised when the first small test load started with 4 hours to go, rather than the advertised 2 hours. I was more surprised after the 4 hours that the clothes were still damp. But I was astonished when a dry only cycle that was started before going to bed still told me I had 4 minutes to go in the morning...and the clothes were still damp. If you are OK with hanging every load for an hour or two to finish the drying, this unit might be fine. But for anyone who is used to a 'real' dryer, it is not. BTW...the all-in-one unit was returned for separate units (WM6700HBA and DLEX6700B), and they work great!

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Greetings, we appreciate your candid and sincere feedback regarding the LG all-in-one washer combo. Our team has been diligently striving to enhance and upgrade the features and overall quality of our products, aiming to reintroduce convenience and comfort into busy lifestyles. We apologize for any dissatisfaction you experienced with your purchase. Your valuable comments will serve as a valuable learning opportunity for us to ensure your future satisfaction as a customer. Thank you for your support. ~Tanisha

Apr 2, 2024
Reviewer name: Elle49
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Appliance!

It’s been a little over 2 weeks and I’m very pleased with my unit. My daughter was so very impressed with all the features and the sleek and stylish appearance. I especially love the additional wash cycles you get in the app. Everything comes out super clean, smelling amazing and the best part is, I don’t have to keep running back and forth between a washer and a dryer and transferring loads upon loads of wet clothing. This is an absolute game changer in how I do laundry.

Review from lg.com
Helpful?656FAJGUECN613610468109
Dec 24, 2025
Reviewer name: New WasherDryer
5 out of 5 stars
5 out of 5 stars review

Great Combo

This is a great product for a small space with no vent. It requires a little more attention cleaning the filters and making sure the filter area is dry. Before you wash dry vaccum the filter both the large one and the condensor filter. This way it will stay dry and work properly. I use Al-Wash-dry and my cloths are dry and clean. I do not use a softener because I found it to not dry as well. I love my new Washer Dryer Combo. Also my sure you have the newest condensor filter. LG has great sevrice making sure yiu will be happy with this item. Thank you LG this is the only way to go. ventless!

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hello, Thomas. Thank you for sharing your thoughts about your LG Washer Dryer Combo! It’s wonderful to hear how well the ventless washer‑dryer combo is working in your space and that you’ve really dialed in a routine that keeps everything running smoothly. Your tips on filter care and drying performance are spot‑on and will definitely help other users get the best results too. Love hearing that it’s been a perfect fit for your home and lifestyle. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 31, 2024
Reviewer name: Bobdawn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome machine

I absolutely love this washer/dryer combo. We have it in our powder room on the main level. It does a great job, the washer/ dryer senses the load and determines how long it needs to go for. The longest load so far has been almost 3 hours but most around 2 hours.

Review from lg.com
Helpful?656FAJGUECN613610468109