Hi, there. We are thrilled to hear how much extra space, convenience, and flexibility your LG All-in-One washer/dryer is bringing to your home! Knowing that AI mode and ThinQ WiFi features let you start laundry from anywhere so you can return to fresh clothes is music to our ears. Thank you for sharing your experience! If you ever need anything down the road, feel free to reach out to @LGUSSupport. #LifesGood ❤️^Juvy

Hi! Love hearing how this LG Washer is making laundry feel almost effortless — those thoughtful touches like the auto‑dispenser, the lint system, and that propped‑open door design really do take the mental load out of the routine. We’ll be sure to pass along your notes about the features you’re enjoying. If you ever need anything down the road, you can always reach out to @LGUSSupport. ^James

Hello! We are so glad to hear that you love the concept of your LG WM6998HBA combo unit, and we genuinely appreciate you taking the time to share those insightful maintenance and installation recommendations to help keep performance top-notch. We hear your thoughts loud and clear regarding the internal condenser design and lint management over time, and we will definitely pass that feedback directly to our product team for future improvements. If you ever need anything else down the road, please feel free to reach out to us at @LGUSSupport. ^James

Hello, Gabino. We appreciate you sharing your experience with your LG Washer model WM6998HBA. We want to ensure your laundry routine runs efficiently and delivers excellent cleaning results within an optimal timeframe. To help regulate your cycle times, we recommend ensuring the load is well-balanced inside the drum to prevent the machine from adding extra time to correct an unbalance, and avoiding overloading so the system can tumble and dry effectively. For more helpful insights on why cycle durations might adjust, you can check out our guide at https://www.lg.com/us/support/help-library/lg-frontload-washer-wash-time-keeps-extending--20153782074388. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello there, thank you for taking the time to share your feedback with us. We understand your situation regarding the operation and performance of your 5.0 cu. ft. Mega Capacity Smart Front Load Washer/Dryer Combo with Inverter HeatPump™ Technology, model WM6998HBA. To help check and maintain optimal performance on your washer/dryer combo unit, please consider trying these helpful steps: ⦁ Clean the Lint Filter & Condenser: Clean the ezLintFilter after every load and regularly inspect the condenser filter area to maintain proper drying airflow. ⦁ Inspect Water & Drain Connections: Ensure the hot and cold water inlet hoses are fully open and free of kinks, and check that the drain hose is properly installed to prevent drainage issues. ⦁ Balance and Level the Unit: Verify that the appliance is level on all four legs to reduce vibration during high-speed spin cycles. ⦁ Run a Maintenance Cycle: Use the built-in Tub Clean cycle periodically to clear away detergent residual buildup and keep the drum fresh. For complete operating instructions and product documentation, you can access the product manual here: https://www.lg.com/us/support/product/lg-WM6998HBA.ABLEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. —Rich

Hello there, thank you for taking the time to share your feedback with us. We understand how important it is to have reliable performance and smooth operation for your laundry needs. Please be assured that LG appliances are designed with advanced technology and built to high standards to provide dependable performance in your home. We appreciate your rating regarding the Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, model WM6998HBA. This unit is engineered with a generous 5.0 cu. ft. Mega Capacity and energy-efficient Inverter HeatPump™ Technology to handle wash and dry cycles seamlessly. To help support the best performance from your unit, please consider trying these simple care steps: ⦁ Clean the ezLintFilter: Clear accumulated lint from the top filter before or after every cycle to maintain optimal airflow and efficient drying times. ⦁ Inspect and Clean the Condenser Filter: Regularly check and rinse the lower condenser filter to prevent dust buildup and ensure peak heat pump efficiency. ⦁ Verify Load Sizing & Distribution: Avoid overloading the drum so clothing items can tumble freely for even washing and thorough moisture removal. ⦁ Use ezDispense Properly: Ensure the detergent and fabric softener compartments are filled correctly and clean the cartridges periodically to prevent buildup. You can access full operating instructions, cycle details, and maintenance guidance directly in the owner's manual here: https://www.lg.com/us/support/product/lg-WM6998HBA.ABLEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. -Rich

Hello. We appreciate you sharing your rating and feedback for your LG WM6998HBA Washer Dryer Combo. We value your review regarding your unit, and we are dedicated to ensuring you get the absolute best performance from your appliance. We are committed to making sure your investment delivers the reliable service you expect. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit. ^James

Hello, Gabino. We appreciate your time sharing your review regarding your LG Washer/Dryer Combo, model WM6998HBA. We always aim to deliver exceptionally innovative and high-performing laundry solutions that maximize efficiency for your daily routines, and we want to ensure your appliance brings absolute satisfaction to your home. To help optimize the operational stability and performance of your unit, we recommend performing a quick system power reset by unplugging the power cord from the wall for three minutes, pressing and holding the physical power button for five seconds to clear any residual energy, and then plugging it back directly into a dedicated wall outlet to fully refresh the internal controls. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James