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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 21-30 of 879 reviews
Sep 3, 2026
Reviewer name: UNSATISFIED OWNRR
1 out of 5 stars
1 out of 5 stars review

Do NOT RECOMMEND NEED IMPROVEMENT

Inconsistent Cleaning/Drying I purchased as a single owner for convenience and its been NOTHING but a PROBLEM, one after the other. . I DO NOT RECOMMEND Leaking, clogging and the dry cycle is never finished by 1 cycle. Fabrics are left unclean and wet. The HEAT ON THE MACHINE has melted plastics. Vibration isnt so much a problem.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hello. Thank you for taking the time to share your review regarding your LG WM6998HVA Washer/Dryer Combo. We value your feedback on the cleaning, drying, and leaking performance you experienced with your unit. To help optimize performance, standard best practices include cleaning the drain pump filter regularly to prevent clogs, avoiding overloading the drum so air can circulate properly during drying, and ensuring the door seal is clear of debris. You can also explore detailed troubleshooting guides for drying performance at https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566?srsltid=AfmBOorTRI3S36EtgV-jwn8EeKqb1ipsxjq-qglBZr3i4GvwnFv5Im7h and leaking solutions at https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448?srsltid=AfmBOopiU0xQVS4CyAd40lAGV9Gfi6zT_CEDdvmkjvyL66nISbqKtBIM. We are dedicated to ensuring your laundry appliance functions as expected and want to support you going forward. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Jun 19, 2026
Reviewer name: B0630
5 out of 5 stars
5 out of 5 stars review

Best decision ever! Love our All-in-one

It's hard to believe what a change this All-in-one has made in our lives. We hated lugging laundry up and down the basement stairs but didn't have the space for two units in our downsized home. As my years of horseback riding had caught up with me resulting in three hip replacements, the laundry fell to my husband. We needed a solution and this machine fits the bill. We put it into a closet that was wasted space. Looks great and is handy. Everything from delicates to bedding come out perfectly. So we initially just bought it for size and convenience not expecting the amazing job it does on our laundry. We are so happy and wish we had purchased it much sooner. Can't recommend it enough!

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hi! What an awesome story about your LG WM6998HBA Washer Dryer Combo — it’s great hearing how it’s made life easier, freed up space, and taken the strain out of laundry day. We love knowing it’s delivering both convenience and the kind of wash results that keep you smiling. If you ever need anything in the future, feel free to reach out to @LGUSSupport. ^James

Sep 4, 2026
Reviewer name: Brian08
1 out of 5 stars
1 out of 5 stars review

Not worth the price and drying takes forever

Not worth the price and drying takes forever. We were really excited about the convenience of having an all-in-one washer and dryer, but unfortunately, this machine has been a major disappointment. the washer capacity sounds great when they advertise it, but the dryer capacity is much smaller. LG recommends putting only five towels in the machine at a time for drying. the biggest issue is the drying time. loads can take over 4 hours to dry, which is simply not practical for everyday laundry. we eventually ended up setting up our old dryer again and now primarily use this machine for washing. the washing function works fine, but the whole point of buying a all-in-one washer/dryer is the convenience of not needing a separate dryer. The Limited drying capacity and extremely long dry times completely defeat that purpose. For the price, I expected much better. If you're buying this for an all-in-one convenience, I would seriously think twice. In our experience, it was not worth the money. I do not recommend this product.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hi, Brian. Thank you for sharing your experience with your LG WM6998HBA Washer Dryer Combo. We appreciate your feedback regarding the cycle times and drying performance, as delivering efficient and convenient laundry solutions is top priority for us. As a helpful tip for combo units, keeping smaller load sizes and ensuring the lint filter and drain pump filter are cleaned regularly can significantly improve air movement and help reduce dry times. You can review additional performance guidelines for your appliance at https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566?srsltid=AfmBOorTRI3S36EtgV-jwn8EeKqb1ipsxjq-qglBZr3i4GvwnFv5Im7h. We stand behind our technology and want to ensure you get the best performance from your washer and dryer setup. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit. ^James

Aug 29, 2026
Reviewer name: Jjac44
2 out of 5 stars
2 out of 5 stars review

Maintaining this thing is like my second job

Every single load takes at least 3 hours. Sometimes 5! Two problems. One, dry time. We had a repair guy here while it was still under warranty because it was leaking. He fixed the leak and we asked about the crazy long dry times. He said you have to be careful but to overload it. I'm not! I'm washing smaller loads than my old 25 year old machine and they take twice as long. Therefore, I end up doing laundry every day. Sometimes it says it's done and I find it's still wet. Other times I get a message that the dry time has been extended by 2 hours, but when I check it's actually dry. Two, LINT LINT and more LINT. In addition to the 3 filters you have to constantly clean, I have to use a brush AFTER EVERY LOAD around the door seal to clean out more lint and hair that never even reaches the filters. I gave it 2 stars because clothes are clean and it's quiet.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hello. Thank you for taking the time to share your review regarding your LG WM6998HBA Washer Dryer Combo. We appreciate you sharing your experience with the drying cycle duration and maintenance routine. As a quick troubleshooting step, ensure you are selecting the appropriate dry cycle for the load size and fabric type, clean the lint filter assembly before every cycle, and inspect the rubber door gasket regularly to maintain airflow and prevent debris buildup. You can also view helpful guidelines for drying performance and unit maintenance at https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566?srsltid=AfmBOorTRI3S36EtgV-jwn8EeKqb1ipsxjq-qglBZr3i4GvwnFv5Im7h and https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448?srsltid=AfmBOopiU0xQVS4CyAd40lAGV9Gfi6zT_CEDdvmkjvyL66nISbqKtBIM. We want to ensure your combo unit operates efficiently and provide support with your appliance needs. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Sep 21, 2026
Reviewer name: DYT99
5 out of 5 stars
5 out of 5 stars review

What a modern green appliance should be

When I decided to replace my old washer and gas dryer I wanted to get away from fossil fuel. However, a conventional electric dryer would require an 240V outlet. The WashCombo fits the bill perfectly. I can use my existing 120V outlet. Because it's a single unit, installation is easier as I don't have to stack the units. And because it's ventless, I can close off the vent and avoid leaking conditioned air to the outside. The main concern with the WashCombo has been with the filters and the dryer performance. Having done about 20 loads so far, I can report that the dryer performance has been outstanding. Heavy loads including towels, bed sheets and heavy comforters have come out bone-dry. In fact the laundry can feel too warm to the touch. For normal mixed loads I actually use the only Delicates dry mode. In this mode, only thick items like jeans and towels come out with a slightly damp feel that goes away if you shake them a bit, everything else being perfectly dry. Dry time is a bit longer than I was used to, about 2-2.5 hours. But since I can just start the machine and leave until everything is done, it's not a problem for me. Of course, having read prior reviews, I assiduously wash and dry both the lint and condenser filters after each load. There appears to be fewer lint accumulation than with my old dryer. The condenser appears to be spotless each time. I don't doubt that with regular cleaning, it will continue to perform flawlesly.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there! We are thrilled to hear that your WashCombo fits your space seamlessly and delivers such outstanding dryer performance! We also hear you on dry cycle times, and we will definitely share your feedback with our product team. If you ever need any assistance down the road, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️ -Rich

Jul 1, 2026
Reviewer name: Elizabethian
1 out of 5 stars
1 out of 5 stars review

Waste of money

If I could give this washer/dryer combo 0 stars, I would. In 1 year of owning it, we have had to have it repaired three times now. It sometimes takes 24 hours or more to dry a fairly basic load of laundry. Towels are a nightmare, and I often have to hang them to finish drying. It only seems to actually get the job done if we only throw 2 items in at a time. Massive waste of money and electricity.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hello, Elizabethian. We appreciate you sharing your experience and feedback regarding your LG Washer Dryer Combo, model WM6998HBA. We always aim to provide highly efficient and convenient laundry solutions for your home, and we want to ensure your combination system delivers the swift and complete performance you expect for every load of laundry. To help optimize the drying capability of your unit, we recommend verifying that the clothing capacity does not exceed the recommended half-drum level for drying cycles, and regularly cleaning the lint filter and checking that the drain pump filter is free from obstructions to ensure maximum airflow and moisture extraction. For detailed insights on managing and improving cycle efficiency, please visit this helpful guide at https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277?srsltid=AfmBOop5Q5KXNBLcO7H0ElnrPC-rFLHNyA5AkkyfqfI3-C4uLkSWamn3. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Aug 13, 2026
Reviewer name: Mattyster
2 out of 5 stars
2 out of 5 stars review

I just want it to do my laundry

[This review was collected as part of a promotion.] This machine is beautiful and I love the concept of ventless drying using inverter heat pump technology. I was even willing to put up with longer cycles because I couldn't wash and dry at the same time. However, all I want to do is wash and dry my laundry, and I feel like this appliance is all about the cool technology - like adjusting the song that plays when the load is done, and notifying me on my phone - while not doing basic things like getting my clothes clean and drying them without leaving them as a steaming pile of wrinkled clothes. I can't figure out how to increase the amount of water to be easier on the clothes, or default it to continue tumbling the dried clothes periodically after the dry cycle is done. There are all kinds of cycles, but I have to spend hours on my computer to find out what those cycles actually do, and it's still unclear after I've read the descriptions. I'd like to be able to increase the water level when it seems my clothes aren't getting clean but they are looking worn out. They always come out of the dry cycle steaming hot (even delicates) and still damp/wrinkled. The control panel looks sleek, but it gives very little information without a series of touching touch screens, dialing knobs, and punching more touch screens and dialing more knobs, for things I could easily see on my old machine by just looking at the dials and switches on the console. I can't even turn on the drum light without at least six dials and punches. There are lots of nooks and crannies that trap lint and get moldy and are very hard to clean. The control panel - full of touch screens - is on the front, right at waist level, so anytime I'm using the top of the machine for sorting or folding, I'm constantly accidentally hitting the buttons, while when I intentionally hit them, I have to put my fingers just-so to activate them. I have watched You-Tube videos, I have chatted with support, I have a current service ticket (which may have triggered this request for a review) that was never followed up with actual service. I keep thinking if I understood this machine better I would be fine, but I've had it over a year, and it still feels like a major project whenever I do laundry. I feel this machine is massively over-engineered for things I don't care about but engineers think are cool, and little or nothing to just wash and dry laundry. Everything is more complicated, and my laundry outcome has not improved. It feels like having a Maserati that's always in the shop. I'm really sorry I gave up my old washer and dryer. I hardly ever thought about them, everything was simple and they just did what I wanted.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hello. We appreciate you taking the time to share your review regarding your LG WM6998HVA washer dryer combo. We recognize your experience with the wash performance, water level, and drying results on your unit. To help improve cleaning efficiency and minimize wrinkles, select options like Deep Fill or Extra Rinse to increase water usage, avoid overloading the drum to allow proper tumbling, and remove clothes promptly after the cycle ends. For additional tips and step-by-step guidance, please review these helpful guides: https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643?srsltid=AfmBOooD_K0Xnha3ib2X7FrYl1YmiRXgcXESdP8z5gvf7v_DPtlyoDcL, https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790?srsltid=AfmBOooaYW547UFnFabRJnqPycMYw_soCrmHGk3m8bVd4kEB9Sh32Iv-, and https://www.lg.com/us/support/help-library/lg-washer-why-are-my-clothes-wrinkling-or-tangling--20150720870979?srsltid=AfmBOopmEvsfQB7a4_XvznxW48KHP2IWvAXoc-lGQcmqcENhGw5N9ae1. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com in order for us to properly assist with your unit ^James

Aug 17, 2026
Reviewer name: Vicki Sey
1 out of 5 stars
1 out of 5 stars review

Save your money

I would not recommend the LG combination washer/dryer. It washes fine but the dryer hasn't worked consistently since purchase. Sometimes we have to reset the dryer cycle multiple times to dry items, making it inefficient and a big time waster. We did have it serviced but it's still inconsistent.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hello, Vicki. We appreciate you sharing your thoughts regarding your LG WM6998HBA Washer/Dryer Combo. We recognize your experience with the drying performance and cycle consistency on your unit. For information and troubleshooting regarding drying functionality, you can check our guide here: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566?srsltid=AfmBOopWs704oeeETx-rwddHKnNokn304tXPRBoFguXR9pMYlRVvhJ-9. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Aug 20, 2026
Reviewer name: Derekdis
5 out of 5 stars
5 out of 5 stars review

Can't believe this machine is real

This machine suits my family of four perfectly. I love just putting on one load overnight and having clean clothes when I wake up. This isn't a machine for someone who likes to do multiple loads of laundry a day but rather one who spreads out their laundry through the week. The cleaning process is so easy I assume I am missing something but it's truly that simple to clean. Oh and the ventless aspect is amazing.

Review from lg.com/ca
Helpful?656FAJGUECN613610468109
reply from LG CareQ

Thank you for sharing such a detailed review, Derekdis! We love hearing how the WM6998HBA fits seamlessly into the weekly routine of your family of four. Spreading loads throughout the week and taking advantage of overnight cycles is a great way to make the most of a combo unit, and we are delighted that this approach is working so well for your family. We are also glad you are enjoying the simple cleaning process and the flexibility of the ventless design. It is wonderful to know that your WashCombo is making laundry more convenient and fitting naturally into your lifestyle. Thank you for choosing LG! If you ever have any questions or need assistance, please reach out to our LG CareQ Team through our support page: https://www.lg.com/ca_en/support/contact-us/.

Apr 21, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Worst piece of crap

This washer dry combo is a piece of crap. It's ruined my floor . It stops work everything 4rth or so load because it get stopped up. Then the only way to get it working is to remove the drain plug and water goes all over the floor. I would never wish this washer on my worst enemy.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hi. Thank you for sharing your experience with your LG Washer dryer combo. We appreciate the details you provided about the draining issue and the impact it has had on your flooring and overall use of the unit. Your feedback helps us understand what’s happening with your specific model, and we want to take a closer look at this for you. To allow us to properly investigate the details of your product model and to see how we can assist with your draining issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance: https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 ^James