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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
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Showing 21-30 of 840 reviews
Feb 14, 2024
MUyeki
5 out of 5 stars review

Verified Purchase

Love Her!

I love my Combo Washer. One expects their laundry to come out clean, smelling good and ready to put away. My laundry is so clean and so soft, it’s hard to believe and this is without dryer sheets! There is a learning curve, obviously, the biggest being the lint situation. Using my previous LG dryer, lint never escaped from the trap in the door. With this combo, a little tuff escapes the trap once in a while but I can handle that. All in all, this combo is the answer to any prayer asking for help with the laundry!

Review from lg.com
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Mar 21, 2024
JaeM
5 out of 5 stars review

Verified Purchase

Great Product!

[This review was collected as part of a promotion.] I like this LG product so much because it has slick design with large capacity which can wash/dry bulky loads like bedding at one time and also it is quieter and makes better clean than my old washing machine. Washing and drying in the same machine is quite impressive and it has several great features, as well. It can be controlled remotely with my phone using ThinQ function. That's great!! Thank you!

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hi Jae, we understand and appreciate you sharing your experience with your LG WM6998HBA WashCombo All‑in‑One Washer Dryer. It’s great hearing how much you’re enjoying the sleek design, large capacity, and the convenience of washing and drying bulky loads in one machine. The quiet performance, AI features, and ThinQ remote control are key strengths of this model, and it’s wonderful knowing they’re making your laundry routine easier. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Feb 11, 2024
Customer X
5 out of 5 stars review

Verified Purchase

Positive Experience

So far the washer/dryer combo has performed as well as we hoped it would. It's nice to be able to throw a load of clothes in the washer at bedtime and not have to worry about switching it over to a dryer. And the saved space from having only one machine is a bonus. Although the owner's manual has to be accessed online, operating the machine is fairly intuitive.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
Mar 17, 2024
51David
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I have had my new LG for 6 weeks. It has met all my expectations. I have Wi-Fi capability but have not used that feature yet. It automatically dispenses detergent and softener. I probably have been using too much detergent until now as I filled the automatic dispenser on first wash and have yet to refill.

Review from lg.com
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Apr 16, 2026
Jeana Clater
3 out of 5 stars review

Not worth the price or trouble

Had this machine for about a year and not impressed. The gasket and internal drum have an awful smell that doesn't come out no matter the amount of cleaning you do. Not to mention that the drying cycle takes at least 2 runs to even come close to drying. Capacity is fine and noise level but would NOT purchase again or recommend. The ventless lint catcher is not foot quality and a pain to clean. If you are looking to buy I would look elsewhere.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

Hello, Jeana. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate the details you provided about the odor, drying performance, and the ventless lint system. We understand how important it is for your LG unit to stay fresh, dry efficiently, and be easy to maintain, and your feedback helps highlight where the experience hasn’t matched your expectations. To allow us to properly investigate the details of your specific product model and to see how we can assist with the odor, drying, and lint‑system issues being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on washer/dryer maintenance and performance: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-odor-buildup--1337716047757 & https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571 ^James

May 2, 2026
Rg245823
1 out of 5 stars review

Faulty Machine. DO NOT BUY

Don't get this product. It's nice at first and pretty and the idea of having a washer and dryer combo is a cool idea. It is quiet, but not efficient in drying properly. Pet hair is an issue too. You can't wash large loads of laundry and expect them to dry. You have to run a dry cycle 4-5 times sometimes to even get your clothes remotely dry. Of course it isn't ventilated it's all electronically heated so that poses an issue of drying properly. Ours also started leaking even with all the cleaning and safety regulations we do after each wash. A huge pool of water below the machine occurred out of no where and none of the filters or parts seemed to be damaged and we did all we were suppose to do to clean it after each use. Don't get this combo.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

Hi. Thank you for sharing your experience with your LG Washer and Dryer Combo. We appreciate the detailed feedback about drying efficiency, pet hair buildup, load size limitations, and the unexpected leaking you encountered. We want to help you get the best performance from your LG unit and look into what may be causing these issues. To allow us to properly investigate the details of your specific product model and to see how we can assist with the drying and leaking issues being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for washer/dryer combo care and troubleshooting: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 & https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 ^James

Apr 5, 2024
tink123
3 out of 5 stars review

Verified Purchase

Convenient but dryer needs improvement

I just bought the washer dryer about a week ago and it has its pros and cons. Pros: It is convenient that you can wash and dry the clothes all in one machine. You can fill up the laundry detergent dispenser to last for several loads. You can follow how your load is going and if it is done in the app. Cons: We consistently have to dry every load twice. We have tried several ways to wash/dry the clothes so that they are actually dry at the end. This includes only filling the washer/dryer halfway with clothes, wash and dry followed by dry only, wash and dry AI followed by dry only, wash by itself then dry only 120 minutes (all which required an extra dry session). It would be really helpful to be able to dry it right the first time and if there was a function to make clothing more dry instead of a consistent damp. The lint filter is also difficult to pull out without breaking.

Review from lg.com
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reply from LG Digital Care Team

Hey there. We appreciate your honest feedback because it is important to us. It enables us to gain a fresh perspective and explore innovative ways to improve our services and future products. Let's try the steps in the article and see if these steps can shine some light on the drying performance of your LG wash dryer combo: http://spr.ly/6421wtsjF. Let us know how these steps help, send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^ Diego

Mar 2, 2024
Reria M Elvington
1 out of 5 stars review

Verified Purchase

No good product.

[This review was collected as part of a promotion.] I returned this product within a day and a half of having it . It can take up to 3 hours to wash a load and at the end you still have to select the DRY setting at least twice to finish drying one load of laundry. That dry setting goes on for two hours snd forty five minutes two times ! don’t forget . What a nightmare. Great idea , but this all in one needs more work .

Review from lg.com
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reply from HSAd

Hello, Reria M Elvinton. Thank you for bringing your experience with the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA to our attention. We sincerely apologize for the inconvenience you encountered. We understand that you returned the WasherCombo™ All-in-One within a day of use, and we are disappointed to read that it failed to meet your expectations. Your experiences with the washer will help us better understand why the drying times were so long. If you’re open to it, we would appreciate understanding more about your experience. Your insights would be invaluable in helping us determine what went wrong, and we kindly ask that you contact us via social media with our handle @LGUSSUPPORT to share what settings you used for the drying process...^Ivan.

May 29, 2024
B Doug
2 out of 5 stars review

Verified Purchase

Not ready for prime time

I have had the machine for almost 3 months now, the machine has a flaw we have to clean it about every week to get it to dry better. I have been advised to trip the circuit to get it to dry properly. I feel like I have bought a test machine and I am doing a QA on a machine that doesn't have all the kinks worked out. My biggest disappointment is the drying of towels, the machine will wash the towels and the towels stick to the drum so when the drying starts it sticks to the side drying and the towels are hard partially dried. The other thing is that the dryer will get to 4 minutes left and will run for hours still showing 4 minutes. I am disappointed I thought we were getting a top notch machine but it appears we were given a machine that is not ready for prime time.

Review from lg.com
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reply from LG

We understand the issues you're experiencing with your WM6998HBA washer. We understand your frustration and apologize for any inconvenience caused. Your feedback is important to us, and we want to assist you further. Please send us a private message on social media @LGUSSupport with your contact details and any reference numbers related to your case. Our team will prioritize your case and work with you to find a resolution. Thank you for bringing this to our attention, and we appreciate your patience as we address this matter.—Junel

Feb 7, 2024
daveor
5 out of 5 stars review

Verified Purchase

Glad we bought it

[This review was collected as part of a promotion.] Our washer and dryer both died about the same time, wanted more room so decided to go with the all in on combo,,Can't believe how quiet it is. Does a great job washing and drying. We like the little tune it plays when done,, sound like the ice cream man coming down the street.

Review from lg.com
Helpful?2DWHDZALPB5313610468109