Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos









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Verified Purchase
Great Product!
[This review was collected as part of a promotion.] I like this LG product so much because it has slick design with large capacity which can wash/dry bulky loads like bedding at one time and also it is quieter and makes better clean than my old washing machine. Washing and drying in the same machine is quite impressive and it has several great features, as well. It can be controlled remotely with my phone using ThinQ function. That's great!! Thank you!
Hi Jae, we understand and appreciate you sharing your experience with your LG WM6998HBA WashCombo All‑in‑One Washer Dryer. It’s great hearing how much you’re enjoying the sleek design, large capacity, and the convenience of washing and drying bulky loads in one machine. The quiet performance, AI features, and ThinQ remote control are key strengths of this model, and it’s wonderful knowing they’re making your laundry routine easier. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich
Verified Purchase
Bad drying
[This review was collected as part of a promotion.] Honestly I bought this 2 weeks ago and I am not satisfied. It washes great but drying is another story. I’ve tried every combination of wash and dry and it is not drying properly. Also the smell! My clothes come out smelling like burnt rubber. It should not be that bad. It’s very unfortunate. Now I’m just going to make other arrangements to have the 220 installed and buy the tower.
Hi Cathy07. Thank you for sharing your feedback. We are sorry to read that the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA is not drying properly and we sincerely apologize for any inconveniences to you. The rubber smell will dissipate after a few washes, but to help with that, please try operating the Tub Clean cycle without any laundry items in it, then select the Dry Only cycle with dryer sheets without any clothing items in the tub. If you have further questions about how to improve the drying performance, please contact us on social media with our handle @LGUSSUPPORT and let us know what type of loads , and settings you are using...^Ivan.
Verified Purchase
This Machine is Engineering Art!
[This review was collected as part of a promotion.] For two weeks now I've washed everything in sight, sometimes repeatedly, just for the joy and pleasure of using my new LG AI washer/dry combination machines. It is the best purchase I have made since purchasing the Smart June Oven the Zojirushi Breadmaker, and the Whynter ice cream maker. I've nick-named it my Tesla (the top model is the best car produced). It takes center place in my washroom with a striking piece of modern art displayed behind it. This machine is like working art - art that is also productive!
Verified Purchase
Pretty good.
I think most people would find this is pretty heavy, so moving it yourself is probably gonna be a struggle, Installation was easy with most of the necessary tools included. You just need a level. I used a bubble level. I've only tried a few cycles. Drying takes longer than I was used to when I had a resistive electric dryer on a 30 amp circuit. But it's not a big deal since I don't generate laundry fast enough to require faster laundry. And of course since the washer and dryer are combined, I don't need to go back to the laundry soon after starting a wash. Still, it would be nice to have a faster heat pump that uses 30 amps that many people probably have already in their laundry rooms. I had a GFCI NEMA 5-15R receptacle that I plugged it in, and it seems the inverter trips the GFCI when a drying cycle starts, so I replaced it with a non-GFCI receptacle. Now there's probably an electrical code violation in my laundry room and I'm not sure what to do about that yet. I'm surprised there is no combined delicates wash and dry cycle. There are only separate delicates wash and delicates dry cycles. This should be easy to add with a firmware update.
Verified Purchase
[This review was collected as part of a promotion.] Exceeds my expectations. I had a dryer stacked on a washer and could not get behind it as I have a laundry room in a condo. Now all I do is throws laundry in and hit start. Detergent and softener dispenses automatically.
Verified Purchase
Amazing machine!
I purchased this machine over a month ago, and it is a game changer. I almost went with a different brand, and I couldn't be happier I went with the LG washer dryer combo. If you follow the manufacturers recommendations it works like charm, it has even washed and dried our comforter with out a problem. The washer is great and I have never had a machine that actually gets my whites white. The dry times are a bit longer than a normal dryer, but that is the trade off for energy savings. I typically dry my cloths and take them out slightly damp and hang them up. I would reccomed this machine to anyone who is looking to save space. My only caution to a potential buyer, would be to keep up on the maintenance and your machine will perform at its best. You need to wipe the lint after each dry cycle off of the door seal, and clean the lint filter after every use. I also need to periodically clean the drain filter and very gently clean the heat exchanger every 30 or so cycles depending on how much I use the dryer . We are a family of 4, so the machine runs a lot, and it also has to deal with dog hair. Thank LG for a great machine.
Verified Purchase
Cool concept, damp-dry only, false advertisement.
[This review was collected as part of a promotion.] Looks cool and washes well, but drying is aweful. Between the cost (i.e. not cheap), a decent amount of 5 star reviews and TV marketing claim that it can do a load start to finish in under 2 hours, I was sold on it. I was a little surprised when the first small test load started with 4 hours to go, rather than the advertised 2 hours. I was more surprised after the 4 hours that the clothes were still damp. But I was astonished when a dry only cycle that was started before going to bed still told me I had 4 minutes to go in the morning...and the clothes were still damp. If you are OK with hanging every load for an hour or two to finish the drying, this unit might be fine. But for anyone who is used to a 'real' dryer, it is not. BTW...the all-in-one unit was returned for separate units (WM6700HBA and DLEX6700B), and they work great!
Greetings, we appreciate your candid and sincere feedback regarding the LG all-in-one washer combo. Our team has been diligently striving to enhance and upgrade the features and overall quality of our products, aiming to reintroduce convenience and comfort into busy lifestyles. We apologize for any dissatisfaction you experienced with your purchase. Your valuable comments will serve as a valuable learning opportunity for us to ensure your future satisfaction as a customer. Thank you for your support. ~Tanisha
Verified Purchase
LG All in One
Excellent machine! We are very pleased with our LG All in One washer dryer. It’s great for us our laundry room is small and having the All in One makes it look big. Having the extra room is a real benefit. Not haven to switch laundry to a dryer is fantastic. We just put our laundry in push the button and walk away. The app on our phone notifies us when everything is done. Love it
Verified Purchase
Convenient but dryer needs improvement
I just bought the washer dryer about a week ago and it has its pros and cons. Pros: It is convenient that you can wash and dry the clothes all in one machine. You can fill up the laundry detergent dispenser to last for several loads. You can follow how your load is going and if it is done in the app. Cons: We consistently have to dry every load twice. We have tried several ways to wash/dry the clothes so that they are actually dry at the end. This includes only filling the washer/dryer halfway with clothes, wash and dry followed by dry only, wash and dry AI followed by dry only, wash by itself then dry only 120 minutes (all which required an extra dry session). It would be really helpful to be able to dry it right the first time and if there was a function to make clothing more dry instead of a consistent damp. The lint filter is also difficult to pull out without breaking.
Hey there. We appreciate your honest feedback because it is important to us. It enables us to gain a fresh perspective and explore innovative ways to improve our services and future products. Let's try the steps in the article and see if these steps can shine some light on the drying performance of your LG wash dryer combo: http://spr.ly/6421wtsjF. Let us know how these steps help, send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^ Diego
Verified Purchase
Exactly what I wanted and needed!
[This review was collected as part of a promotion.] I bought this unit about 6 months ago and trust me I was skeptical! However this is the best appliance u have purchased ever! If used correctly you have washed and dried clothes in just a few hours! I learned alot in the last 6 months...small loads are key and dry much faster. However I have washed and dried large comforters and pillows before and it did gemreat just needed to dry for a while. The clothes feel wet when you touch them after it dries...don't worry and just put them out and they instantly feel dry! I fill the reservoirs every once in a while and it automatically dispenses the amount you want which is a huge plus! No more dryer sheets and clothes don't have static! You do have to wash the filter every few months or the dry cycle will stay on and won't recognize that the load is dry...lesson learned. It's a great machine I actually had a sevice call done because of not washing my filter and LG came out to show me how to wash and gave me a new one which was amazing! I also had the pleasure of meeting the engineer behind the machine which was sort of fun. Anyways if you constantly forget your clothes in washer and have to re wash your loads and dewrinkle I would highly suggest this unit! It's saves space and looks amazing and does it's job! I'll never go back...combo forever!
Hey there, Krysmoe! Really appreciate you sharing your experience. Sounds like you’ve mastered the combo life and it’s paying off big time. Glad to hear it’s been a game changer for your laundry routine. If you ever need a hand in the future, @LGUSSupport is always here for you. #LifesGood ❤️ ‑LG Digital Care Team ^Rich