Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology

Member photos

  • +6 images
Sort by |
Showing 41-50 of 861 reviews
Apr 16, 2024
Revaew
5 out of 5 stars review

Verified Purchase

LG All in One

Excellent machine! We are very pleased with our LG All in One washer dryer. It’s great for us our laundry room is small and having the All in One makes it look big. Having the extra room is a real benefit. Not haven to switch laundry to a dryer is fantastic. We just put our laundry in push the button and walk away. The app on our phone notifies us when everything is done. Love it

Review from lg.com
Helpful?2DWHDZALPB5313610468109
Mar 23, 2024
Mary 79
3 out of 5 stars review

Verified Purchase

A Love, Hate Relationship

I got my machine about a month ago and find it deposits lint on the gasket around the door. It doesn't matter if it is washing or drying. This lint is very hard to remove. Also I have had to change the way I sort the clothes and in some insitances it takes me longer to do my laundry. I do love the extra space in my laundry room.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

Hi, Mary. Thank you for sharing your experience with the WM6998HBA unit. We understand your concern about the lint buildup on the gasket around the door during both washing and drying cycles, which can be difficult to remove. Your feedback regarding the sorting process and potential increase in laundry time is also noted. However, we're glad to hear that you appreciate the extra space provided by this all-in-one unit. Your feedback is important to us, and we'd like to assist you further. Please send us a private message at @LGUSSupport on social media, and our team will be more than happy to explore possible solutions, such as providing tips for lint removal or addressing any potential issues with the unit itself. We appreciate your patience. -Charles

May 29, 2024
B Doug
2 out of 5 stars review

Verified Purchase

Not ready for prime time

I have had the machine for almost 3 months now, the machine has a flaw we have to clean it about every week to get it to dry better. I have been advised to trip the circuit to get it to dry properly. I feel like I have bought a test machine and I am doing a QA on a machine that doesn't have all the kinks worked out. My biggest disappointment is the drying of towels, the machine will wash the towels and the towels stick to the drum so when the drying starts it sticks to the side drying and the towels are hard partially dried. The other thing is that the dryer will get to 4 minutes left and will run for hours still showing 4 minutes. I am disappointed I thought we were getting a top notch machine but it appears we were given a machine that is not ready for prime time.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

We understand the issues you're experiencing with your WM6998HBA washer. We understand your frustration and apologize for any inconvenience caused. Your feedback is important to us, and we want to assist you further. Please send us a private message on social media @LGUSSupport with your contact details and any reference numbers related to your case. Our team will prioritize your case and work with you to find a resolution. Thank you for bringing this to our attention, and we appreciate your patience as we address this matter.—Junel

Jan 31, 2024
Bobdawn
5 out of 5 stars review

Verified Purchase

Awesome machine

I absolutely love this washer/dryer combo. We have it in our powder room on the main level. It does a great job, the washer/ dryer senses the load and determines how long it needs to go for. The longest load so far has been almost 3 hours but most around 2 hours.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
Jan 31, 2024
Schergen
3 out of 5 stars review

Verified Purchase

Put it anywhere!!!

[This review was collected as part of a promotion.] The idea and the concept are great. The size is also very nice. The automatic detergent and fabric softener are also a key feature. We are still learning what setting to use for the optimal load. The only negative thing I have to say is the drying cycle sometimes the clothes dry fine sometimes the clothes don’t seem like they dry at all when running on wash and dry, or AI and dry, it seems to not always matter the size of load either so we are still figuring the settings out but overall the machine seems to be performing pretty well the fact that it does not have an exhaust and it’s 110. It is also a key feature if the drying cycle continues not to dry, I will have to Figure out another solution for drying the clothes

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from Customer Care

Hey there, we really appreciate you taking the time to leave us a review about your washer/dryer combo. We totally understand how crucial it is to have a reliable unit for your daily routine, and we'd be more than delighted to assist you further with troubleshooting. Whenever it's convenient for you, please feel free to send us a private message on social media @LGUSSupport, and kindly provide us with your contact details, model, and serial number. We're here to help! ^Anthony

May 2, 2024
Old ladyn new tecnology
5 out of 5 stars review

Verified Purchase

Great machine

[This review was collected as part of a promotion.] Replaced two machines for one. Best decision we made. So easy to use and love the all in one process. The lint filter is easy to clean and the automatic dispenser for detergent and softener is convenient. Have had the machine a month but am sure we are saving on electricity and detergent.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
Apr 7, 2024
Sandra Comitz
4 out of 5 stars review

Verified Purchase

So far so good

Purchased in Feb. Takes up less space in laundry room! Has worked out well for us. We were constantly leaving wet clothes in washer and having to rewash them. This is no longer an issue. Unfortunately the lint filter got stuck and couldn’t remove it without damaging it, but LG is sending a new one free of charge. The app is nice and gives more options for different cycles. Over all pleased with machine, time will tell.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
May 29, 2024
Mary C S
1 out of 5 stars review

Verified Purchase

Bad Sensor

[This review was collected as part of a promotion.] The sensor doesn’t work on our unit. I threw our first load of towels in on the towel setting at 9pm and went to bed. My husband opened the laundry room fort at 7:30 am. The washer/dryer combo was still drying. The room was very hot and the towels had been dry, I’m sure, for hours. This was on a Saturday. 2 repairmen came on Friday. They took it apart and cleaned it, didn’t replace the sensor. We haven’t heard back from them yet. I’ve been letting all loads run for 3-4 hours. If it doesn’t stop drying by then I open the door and everything is dry. I let the last load of towels run for 4 1/2 hours. It didn’t quit, but was very dry. I don’t like our clothes getting over dry. I don’t feel safe leaving the dryer unattended. I would not recommend purchasing.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

We understand hear about the issues you've encountered with your washer/dryer combo unit. We understand your frustration and apologize for any inconvenience caused. Your feedback is important to us, and we want to assist you further. Please send us a private message on social media @LGUSSupport with your contact details and any reference numbers related to your case. Our team will prioritize your case and work with you to find a resolution. Thank you for bringing this to our attention, and we appreciate your patience as we address this matter.—Junel

Mar 4, 2024
Mario2024
4 out of 5 stars review

Verified Purchase

Washer/dryer combo

[This review was collected as part of a promotion.] We bought it about a month ago and we like the power of the washer, but the drying task takes a quite some time and produces a lot of lint. Lint is everywhere, in the filter, at the condenser and in the machine, and cleaning the lint form the inside of the machine (from the drum) which is a very difficult task.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
Apr 8, 2024
Pontiac075
5 out of 5 stars review

Verified Purchase

Amazing machine!

I purchased this machine over a month ago, and it is a game changer. I almost went with a different brand, and I couldn't be happier I went with the LG washer dryer combo. If you follow the manufacturers recommendations it works like charm, it has even washed and dried our comforter with out a problem. The washer is great and I have never had a machine that actually gets my whites white. The dry times are a bit longer than a normal dryer, but that is the trade off for energy savings. I typically dry my cloths and take them out slightly damp and hang them up. I would reccomed this machine to anyone who is looking to save space. My only caution to a potential buyer, would be to keep up on the maintenance and your machine will perform at its best. You need to wipe the lint after each dry cycle off of the door seal, and clean the lint filter after every use. I also need to periodically clean the drain filter and very gently clean the heat exchanger every 30 or so cycles depending on how much I use the dryer . We are a family of 4, so the machine runs a lot, and it also has to deal with dog hair. Thank LG for a great machine.

Review from lg.com
Helpful?2DWHDZALPB5313610468109