Hey Vikki. Congrats on your new LG All-in-One WashCombo! 🎉 The Graphite Steel finish with black accents adds a sleek, modern touch that looks great in any space. With its smart features and space-saving design, you’re in for a laundry upgrade. Enjoy the convenience and efficiency—it’s ready to make laundry day easier! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to be part of your home! 🧺 ^David

Who knew laundry could be done so easily now with the LG washer/dryer combo unit, right Angelica? We love to hear how much you've been enjoying it, especially when it's paired with the ThinQ app!😁 *Josh

Hello, we appreciate you getting in touch with us, and we sincerely regret any inconvenience you may be experiencing at this time. In order for us to help you with this matter, we do invite you to contact us personally. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.

Hey Lisa! We appreciate you sharing your LG WashCombo experience with us. Keeping laundry loads quick and easy with the 'set and forget' mindset of the WashCombo is key, so we'd love to help optimize the softness and dry time of your loads! To get started, we recommend checking out our guide at https://spr.ly/6424FgWAy for easy troubleshooting to improve the dry time of your cycles. For softer clothes, we recommend adding a fabric softener to your ezDispener for reduced static and restoring that comfy feeling! You can find more information on the best practices of adding cleaning products to your cycles in your owner's manual starting on page 21. You can download a PDF copy at https://spr.ly/6425FgWAJ under Manuals & Software. If you still need help, please feel free to tag or message us on social media @LGUSSupport. We're always happy to help! *Joseph

Hey there. We appreciate you letting us know about the long cycle times for your LG washer-dryer combo unit. We want to help ensure that you know all the tips and tricks to use your unit to have an easy laundry day experience. Cycle times for washer-dryer combo units can vary depending on the type and amount of laundry, the selected cycle, and drying options. Clothing with high cotton content, such as towels or thick clothing like jeans, may take longer to dry. If the unit is meeting these recommendations and is still taking a long time to complete, we would be more than happy to look into this further with you. Please send us a private message on social media at @LGUSSupport with your model number and contact details, and we'll be ready to help! *Josh

We're so glad you're loving your combo model, the space-saving and efficiency make a big difference! If you're looking to enhance your laundry routine even more, the LG Styler is a great addition that refreshes, sanitizes, and reduces wrinkles in your clothes. Thank you for choosing LG, for questions on models, reach our product specialist for an additional discount here: https://www.lg.com/us/chat-support-live-agent. ^Jose

Thanks for your glowing feedback, Skyler! 😊 It’s great to hear that you’re loving the convenience of your LG all-in-one WashCombo. Just toss in your laundry and let it handle the rest—truly a time-saver! If you ever need help or have questions, we're always here to help on social media @LGUSSupport. Happy washing! ✨*Joseph

Hey there! Let's help get your laundry dry as quickly as possible in your LG washer/dryer combo unit so you can truly enjoy it. We'd be happy to provide you with this YouTube video (https://www.youtube.com/watch?v=y6ZpcvjFcvo&t=172s), which talks about long drying times for combo units. We'd also be happy to provide this link (https://tinyurl.com/29bv73gz), which offers tips to help maintain your water pump from being clogged too often. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried. We're here, and we're ready to help! *Josh