Hi, Elvis. We appreciate you sharing your thoughts about your LG Washer Dryer Combo. It’s great to hear the LG unit is fitting your family’s needs so well, keeping loads manageable while helping you stretch your detergent and still get excellent results. Feeling satisfied right from the start is always a win. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with your LG WM6998HBA washing machine. I can imagine how frustrating it must be to wait too long for a cycle to complete, and especially worrying about the impact on your electric bill. First and foremost, I want to acknowledge your concerns and assure you that we take them seriously. It's unacceptable that the machine didn't stop running and caused your bill to increase unexpectedly. I'm going to escalate this issue to our technical team to investigate and address the problem. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Who knew laundry could be done so easily now with the LG washer/dryer combo unit, right Angelica? We love to hear how much you've been enjoying it, especially when it's paired with the ThinQ app!😁 *Josh

Hey Rob! Thank you for bringing this to our attention. We want you to be able to enjoy the blissful warmth of your clothes after a full cycle with your LG washcombo because it brings a dash of joy to your laundry day! We recommend cleaning the drain filter and checking the inlet valves and water hoses for the best drying performance. You can check out this link here: http://spr.ly/6425sJjEW. If these steps do not work, please private message us with your contact information. We'll be more than happy to look into it together with you! ^Joslyn

Hey there. Thanks for your feedback! The LG All-in-One Washer is a game-changer—giving you more free time to relax while it takes care of washing and drying in one step. Its compact, ventless design makes laundry even more convenient. With efficient drying and the convenience of an all-in-one system, laundry has never been easier. For more feedback or questions, private message us on social media @LGUSSupport​. Enjoy the convenience, and thanks for recommending LG! ^David #LifeisGood

Thank you for bringing this issue to our attention. We understand your frustration with the extended cycle times and inefficient drying performance of your new LG all-in-one washer and dryer. This is certainly not the experience we want you to have with our premium appliances. At LG, we take great pride in delivering innovative and reliable products that make life more convenient for our customers. Clearly, there seems to be a problem with your unit that needs to be addressed promptly. Please know that your satisfaction is our top priority. We want to ensure you receive the exceptional performance you expect from an LG appliance. To better assist you, we kindly request that you send us a private message on Facebook or Twitter. Once we receive your message, a dedicated case manager will be assigned to work closely with you, gather more details about your situation, and find a resolution that meets your satisfaction. We appreciate your patience and understanding as we work to resolve this matter. Our team is committed to providing you with a seamless experience and ensuring you can enjoy the full benefits of your LG appliance. Thank you for choosing LG, and we look forward to hearing from you soon.