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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
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Showing 61-70 of 840 reviews
Jan 29, 2024
sacstrom
2 out of 5 stars review

Verified Purchase

Cool concept, damp-dry only, false advertisement.

[This review was collected as part of a promotion.] Looks cool and washes well, but drying is aweful. Between the cost (i.e. not cheap), a decent amount of 5 star reviews and TV marketing claim that it can do a load start to finish in under 2 hours, I was sold on it. I was a little surprised when the first small test load started with 4 hours to go, rather than the advertised 2 hours. I was more surprised after the 4 hours that the clothes were still damp. But I was astonished when a dry only cycle that was started before going to bed still told me I had 4 minutes to go in the morning...and the clothes were still damp. If you are OK with hanging every load for an hour or two to finish the drying, this unit might be fine. But for anyone who is used to a 'real' dryer, it is not. BTW...the all-in-one unit was returned for separate units (WM6700HBA and DLEX6700B), and they work great!

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Greetings, we appreciate your candid and sincere feedback regarding the LG all-in-one washer combo. Our team has been diligently striving to enhance and upgrade the features and overall quality of our products, aiming to reintroduce convenience and comfort into busy lifestyles. We apologize for any dissatisfaction you experienced with your purchase. Your valuable comments will serve as a valuable learning opportunity for us to ensure your future satisfaction as a customer. Thank you for your support. ~Tanisha

May 2, 2024
Old ladyn new tecnology
5 out of 5 stars review

Verified Purchase

Great machine

[This review was collected as part of a promotion.] Replaced two machines for one. Best decision we made. So easy to use and love the all in one process. The lint filter is easy to clean and the automatic dispenser for detergent and softener is convenient. Have had the machine a month but am sure we are saving on electricity and detergent.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
Apr 10, 2026
Shark Mama
2 out of 5 stars review

Stylish and washes well but drying disappointing

The machine is a great concept. It is stylish and does a great job washing clothes. The ability to operate on 120 volts without venting is a huge bonus when application requires these options. The drying times are a big disappointment which would have swayed my purchase decision if LG disclosed the reality of a standard wash load requirements. I have found most loads take 3-4 hours to complete the wash and dry cycles. I would not recommend this product for families that wash several loads a week. It can be a time killer, luckily being retired I can work around this inconvenience but, had I known the true cycle times I would have chosen a standard 220 volt dryer unit.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

Hi. Thank you for sharing your experience with your LG WashCombo. We understand how important realistic cycle expectations are, especially when choosing a unit designed for 120‑volt and ventless operation. We appreciate your insight on the wash‑and‑dry times and how this impacts different household routines, and we want to make sure you have the right support for your specific model. To allow us to properly investigate the details of your product and to see how we can assist with the extended cycle time issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for additional guidance: https://www.lg.com/us/support/help-library/lg-front-load-washer-factors-affecting-wash-cycle-duration--20154122947689 ^James

Mar 21, 2026
Kjm09
1 out of 5 stars review

Awful purchase

Do NOT buy this. We were excited to find a space saving option for our small laundry but this has been awful. It was fine for the first few months but it now takes all day to wash a small load of laundry and dry it. It took 5 hours to dry 4 bath towel yesterday. The lint is terrible no matter how many times you clean the filter. I even shopvac mine every week. I wish I could take this back.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

Hi. We appreciate you sharing your experience with your LG Washer Dryer Combo, and we understand how important it is for a laundry system to keep up with your routine. Extended dry times and persistent lint buildup can definitely impact day‑to‑day use, and we want to take a closer look at what’s happening with your specific model. To allow us to properly investigate the details of your product model and to see how we can assist with the drying issue you’re encountering, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. You can also refer to these helpful links for guidance on LG washer‑dryer combo performance and maintenance: https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277 & https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363 Thank you for reaching out. #LifesGood ^James

Mar 29, 2026
Steph20
1 out of 5 stars review

Terrible appliance

I want to make it clear before anybody gets roped into this machine..DO NOT BUY! Especially if youre a family with multiple kids and pets. You have to be on your knees every 3 washes manually draining the machine to clean the filter. My Wash/dry time has been as long as 7 hours. WORSE machine I've ever purchased!

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG

Hi, Steph. Thank you for sharing your experience with your LG Washer. We appreciate the detail you provided about the frequent manual draining, filter cleaning, and the long wash‑and‑dry times. We understand how important it is for a machine to keep up with a busy household, and your feedback helps highlight where the experience isn’t matching what you expected. To allow us to properly investigate the details of your specific product model and to see how we can assist with the draining and cycle‑time issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on drain pump filters, maintenance and long dry times: https://www.lg.com/us/support/help-library/lg-washing-machine-whys-is-water-not-draining-from-my-washer--20153067403293 & https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277TWW ^James

Mar 10, 2024
Zossimus
5 out of 5 stars review

Verified Purchase

Set it and forget it.

[This review was collected as part of a promotion.] It's a great machine and has made laundry into an easy chore. It gets all our laundry clean and dry while using less energy and water than our old machines.

Review from lg.com
Helpful?2DWHDZALPB5313610468109
reply from LG Digital Care Team

Hello Zossimus, thank you for sharing your experience — we understand how much easier laundry becomes with the right appliance. It’s great to hear your LG WashCombo All‑in‑One 5.0 cu. ft. Ventless Washer/Dryer WM6998HBA has made the process simple, efficient, and energy‑saving. The Inverter HeatPump and Direct Drive Motor are built to deliver exactly that kind of reliable, low‑maintenance performance. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Jan 31, 2024
Bobdawn
5 out of 5 stars review

Verified Purchase

Awesome machine

This s washer/dryer combo is excellent. The machine senses the load to determine how long it needs to go. So far after a couple of weeks most have been in the low two hour range. I have had one almost three hours

Review from lg.com
Helpful?2DWHDZALPB5313610468109
Nov 4, 2024
LEE KYUNG
2 out of 5 stars review

Verified Purchase

Water flows into the dust filter.

I have been using it for 4 months. When I do a lot of laundry, the water flows back into the dust filter and water accumulates inside the dust filter. I am wondering what to do about it.

Review from lg.com/ca
Helpful?2DWHDZALPB5313610468109
reply from LG CareQ

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.

Nov 29, 2024
Chicklet
5 out of 5 stars review

Verified Purchase

Highly Recommend

I can was and dry loads from the smallest to a large load like a bed spread. The machine analyzes the load and tosses it around so the high speed spin keeps the machine level at all times. This ventless washer dryer is an amazing machine.

Review from lg.com/ca
Helpful?2DWHDZALPB5313610468109
reply from LG CareQ

Thank you for letting us know that you are very happy and satisfied with the LG washer/dryer. Our top aim is to provide excellent service, satisfaction and great customer experience through our innovative products to make life's good and easier to do daily chores.

Apr 4, 2024
Agonzalez
5 out of 5 stars review

Verified Purchase

Love all the features on this!

[This review was collected as part of a promotion.] I bought this about 3 weeks ago and I love it! My clothes come out so clean and looking new. The clothes doesn’t lose its softness or color.

Review from lg.com
Helpful?2DWHDZALPB5313610468109