Hi there, thank you for sharing your experience with the WM6998HBA. It’s great to hear the all‑in‑one design has been such a convenience and that the ThinQ app is helping you stay on top of maintenance. Not having to transfer laundry is a game‑changer for many households, and we’re glad it’s been working so well for you since your purchase. If you ever want help exploring additional features or settings, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich

Hi, there. We appreciate you taking a moment to share your experience. It’s great to hear that your LG WashCombo (WM6998HBA) model has already made such a positive impact on your laundry space. Being able to remodel your laundry room and gain extra space is a huge win, and this all‑in‑one unit is designed exactly for that kind of flexibility. Hearing that you’re enjoying the electronic features too is the icing on the cake — it’s a smart machine that really shines once you start using it day to day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Hi Charlie. We’re here to help you get the most out of your LG WashCombo. If the drying cycle feels longer than expected, try cleaning the humidity sensor, lint filter, and base filter—this can improve airflow and help the machine detect moisture more accurately. For personalized support, please email us at lg.sprinklrsupport.com with your contact details. Our team is ready to help with tips and solutions tailored to your setup. Let’s make laundry day smoother and more efficient. ^David

Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with your LG WM6998HBA washing machine. I can imagine how frustrating it must be to wait too long for a cycle to complete, and especially worrying about the impact on your electric bill. First and foremost, I want to acknowledge your concerns and assure you that we take them seriously. It's unacceptable that the machine didn't stop running and caused your bill to increase unexpectedly. I'm going to escalate this issue to our technical team to investigate and address the problem. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hey there! Thank you for sharing your experience with us. We’re here to help ensure your LG dryer is running smoothly. Check out our guide with useful troubleshooting steps for optimizing your dryer’s performance: http://spr.ly/6424mPv8i. If you have questions or need assistance, please get in touch with us on social media @LGUSSupport. We’re happy to assist you! Thank you for your loyalty. ^Chanelle

Hey Lisa! We appreciate you sharing your LG WashCombo experience with us. Keeping laundry loads quick and easy with the 'set and forget' mindset of the WashCombo is key, so we'd love to help optimize the softness and dry time of your loads! To get started, we recommend checking out our guide at https://spr.ly/6424FgWAy for easy troubleshooting to improve the dry time of your cycles. For softer clothes, we recommend adding a fabric softener to your ezDispener for reduced static and restoring that comfy feeling! You can find more information on the best practices of adding cleaning products to your cycles in your owner's manual starting on page 21. You can download a PDF copy at https://spr.ly/6425FgWAJ under Manuals & Software. If you still need help, please feel free to tag or message us on social media @LGUSSupport. We're always happy to help! *Joseph