Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos









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Life-changing machine
[This review was collected as part of a promotion.] Let me start by saying, I'm not usually one to write reviews, but I had to share my thoughts after trying out the LG washer and dryer combo. When I first heard about a washer and dryer in one unit, I was intrigued. Being someone who values efficiency and convenience, especially when it comes to chores like laundry, I was eager to see how it would perform. Setting up the LG combo was a breeze. The ThinQ app made it easy to integrate into my lifestyle, and the quick 15-minute clean cycle got things rolling smoothly. What really impressed me was the AI Wash + Dry feature. It's like having a personal laundry assistant. I just toss in my clothes, select the AI function, and let it handle the rest. No more worrying about sorting or switching between washer and dryer. The variety of wash and dry cycles is a nice touch. Whether it's my gym clothes or work shirts, there's a cycle that fits the bill perfectly. And let me tell you, the clothes come out smelling fresh every time. With the combo, I can set it and forget it. No more babysitting the laundry room or waiting around for cycles to finish. It's a game-changer for someone who values their time. Overall, I'm thoroughly impressed with the LG washer and dryer combo. It's made my laundry routine a breeze, leaving me with more time to focus on the things I enjoy. If you're looking to simplify your life, I highly recommend giving this unit a shot.
Best best best absolute must get appliance!
This is A GAMECHANGER and the best best best solution for my family as a busy mother of four. No more going up and down the stairs with bulky hampers every twelve seconds of the day (or realistically: constant piles on the floor because I’m not the most consistent). My KIDS now have a hamper and drop their own laundry in because they can reach easily, press two buttons (so easy my 7yo does it), and in 2 hrs it’s washed and dried!!! And without vents that meant we could slip it in our hallway by the bedrooms!! I am not exaggerating when I say this is the best thing of the year for me.
A positive learning curve
[This review was collected as part of a promotion.] My experience with the LG combo washer and dryer has been a journey of discovery, adaptation, and ultimately, appreciation. This all-in-one laundry earns a solid four stars in my book, despite its few quirks and the learning curve that comes with its design. Pros: All-in-One Convenience: The LG combo is a game-changer for those of us who cherish efficiency and simplicity. The integration of both washing and drying functions into a single unit not only saves space but also simplifies the laundry process. This feature alone makes the machine a standout. Gentle on Clothes: One of my top priorities in a laundry machine is the care and longevity of my clothing. The LG combo excels in this area by effectively cleaning without subjecting clothes to potentially damaging overheating, a common pitfall of many traditional dryers. Smart Detergent and Softener Dispensers: The machine’s ability to hold and automatically dispense the right amount of laundry detergent and softener per load is a noteworthy convenience. Although I prefer to add my highly concentrated detergent directly with each load, this feature will be a boon for those using standard detergents. Cons: Drying Lint Filter Location: The placement of the drying lint filter on top of the machine is a design choice that puzzles me. While this might seem minor, it restricts the possibility of placing a countertop over the machine, an aspect that leaves my laundry room feeling somewhat unfinished. It’s a small detail that has a significant impact on not just the room’s aesthetics, but functionality. Occasional Electrical Issues: We’ve encountered instances where the machine tripped the circuit, despite being on a dedicated 20-amp circuit. This inconsistency is something to consider, especially for those who might not have easy access to their electrical panel or are not familiar with home electrical systems. Despite the aforementioned cons, the LG combo washer and dryer has won me over. I have been using it for just over 2 months. Even with a standard washer and dryer set at my disposal, I find myself consistently drawn to use the LG combo for its simplicity and effectiveness. It’s not without its flaws, but for anyone looking to streamline their laundry process while ensuring their garments receive the care they deserve, this LG combo is a compelling choice.
Hey there, Tristan! Thanks for the detailed rundown. Always great hearing when the combo unit brings real convenience and care to your laundry routine. We’ll pass along your notes about the lint filter placement and the electrical trips so the product team can take a closer look. If you ever need help in the future, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich
Convenient & Energy saving Washing Product
[This review was collected as part of a promotion.] I've been waiting for a washing machine that washes and dries at the same time since a long time ago. After using the combo product, it's really nice that I don't have to transfer laundry like the above. I love it when I turn the laundry around and take it out when I wake up..I have a separate washer and dryer at home, but I'm only using a combo washer because I don't need to transfer. But I found something to improve. This combo washer dryer doesn’t have specialized dryer cycles which kind of concerns me when drying items that might need a little more care. It’s also a little annoying that except for AI or Normal cycle, I have to manually add dry. I’m worried about the day that I forget to add dry and come back expecting nice dry laundry but instead having completely soaked clothes sitting there. The text on the side panel is also really hard to see, I thought those were not active options since they were grayed out.
In short, the Dryer ruins it.
[This review was collected as part of a promotion.] Washing side of the fence gets 5*'s. AI functions get 5*'s, the remote access app is fantastic and gets 5+*'s. The in machine detergent and fabric softener gets 5*'s, soooo many good things about the machine! BUT The Dryer SUCKS and will lead me to return this otherwise fantastic product. As others have said, you can run the machine but they clothes will come out damp. 1-2 more drying sessions MIGHT work, but now you are talking 7-10 hours for a single load. Many times once the dryer is done you open the door and STEAM comes out, meaning the clothes are HOT but not dry. Self help guides tell you to constantly clean the drains, and dryer vents but that does not solve the issue....
Hi, there. Thank you for sharing your experience with your LG Wash Combo (WM6998HBA) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide high-quality products exceeding our customers' needs and expectations. If your LG dryer is taking too long to dry your clothes or your dryer is not heating properly, this is likely due to a blockage to the dryer's airflow, making dry times longer than normal. To obtain more details, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
HORRIBLE - Save Your Monday
We bought our machine at the end of January 2025, we have had it for less than 8 months and have already required 2 separate service calls. The first because the unit stopped drying the clothes, we had a defective filter that was changed out. Now our pump has stopped working and the washing machine won't drain. LG has been horrible to work with, service calls taking over a week to schedule. I will never buy another LG system again, this was a complete waste of money and I regret my purchase. LG doesn't even list the parts online for this model so you can order the parts yourself and fix the machine instead of waiting.
Dear Valued Customer, Thank you for sharing your experience, and we're sorry to hear about the issues you’ve encountered with your LG WM6998HBA washing machine. We completely understand how frustrating it must be to face multiple service calls within such a short time and to experience delays in scheduling. Your feedback regarding parts availability and service responsiveness is important, and we sincerely apologize for any inconvenience caused. We want to make this right and help resolve the current issue as quickly as possible. Please reach out to our customer support team directly at 1-888-542-2623, Monday through Sunday, 8 a.m. to 9 p.m. Eastern Time. We’ll prioritize assisting you and explore all possible solutions, including expedited service if available. Thank you for your patience and for bringing this to our attention. We hope to restore your confidence in LG. Sincerely, The LG Electronics Team
Great for busy moms
I recently purchased the LG WashCombo™ WM6998HVA, and it has been a game-changer. The 5.0 cu. ft. capacity is perfect for large loads, and the all-in-one design saves space and effort. Washing performance is excellent, and the ventless drying is convenient. The intuitive controls and smart features make laundry easier. Overall, it's a great solution for those needing efficiency and space-saving convenience—especially for full-time working mothers who need a hassle-free laundry experience!
Hey there! Nothing makes doing laundry easy, like having your LG washer/dryer combo unit in your home so laundry can be quick and efficient. If you ever need anything for your combo unit, feel free to reach out to us on social media at @LGUSSupport, and we'll be here for you and your family! *Josh
Get a stackable unit
We bought this about 9 months ago when we moved. The product looks nice, has a lot of features, and washes just fine. However, my one star is because it is absolutely painful how long it takes to dry. I’ve tried different settings, smaller loads of laundry, but it doesn’t matter it takes me 2-3 dry cycles to have dry clothes. I have a family and cannot wait 6-8 hours for dry clothes. We broke down and bought a stackable dryer to go on top because we just could not do it anymore.
Thank you for your feedback! We're glad you reached out, and we understand how important it is to have your dryer working efficiently. To help resolve the issue, we invite you to check out our troubleshooting guide here: https://tinyurl.com/279dttnu, which includes tips on common causes and solutions for drying performance. If you need further assistance, feel free to send us a private message on social media @LGUSSupport with your contact details, model number, and any troubleshooting steps you’ve tried. We’re here to help and are committed to ensuring your dryer performs as expected. Thank you for your patience, and we look forward to helping you! 😊 ^Anthony
Way better than the alternative
[This review was collected as part of a promotion.] This unit blew away my expectations. I've had a ductless washer dryer combo before, and it washed just fine, but it would blow around wet air for over 4 hours and the clothes would still be moist. Plus I would have to tear it apart to clean out the Duct inside the dryer part once a year to clean out the wet lint trapped in there. But all that is over cleaning is simple, it gets the clothes dry, and in way less time. And it's supposed to be super energy efficient (I just don't pay that close attention).
What can I say? This washer/dryer combo has far exceeded my expectations. I can put in a load and not have to worry about leaving it and then having to redo it, because I forgot it. I’ve thought about getting one of these for so long, and I truly wish I had done it so much earlier. I couldn’t recommend this more for anyone. The convenience alone is worth every single penny.
We're absolutely beaming reading your review, Lesley! 🎉 'Exceeded expectations' is music to our ears! It sounds like you're truly experiencing the magic of the LG WashCombo – that 'set it and forget it' freedom is a game-changer! We totally get that 'wish I had done it sooner' feeling! 🙌 You mentioned that convenience is worth every penny, and we couldn't agree more! To take that convenience to the next level, have you explored the LG ThinQ app with your WashCombo? 📲 Imagine starting a load while you're out, downloading specialty cycles, or even getting a notification when your laundry is done—all from your smartphone! Plus, with ThinQ Care, you'll get proactive maintenance tips and diagnostic alerts, and ThinQ UP keeps your appliance up-to-date with new features. It's like adding a smart assistant to your laundry routine! 🧺 Check it out here: https://spr.ly/64210Vrj3. Thanks for sharing your 5-star experience! We're thrilled you love your WashCombo and hope you enjoy all the extra time you're saving! If you ever need help in the future or want to chat, you can find us on social media @LGUSSupport. *Joseph