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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 571-580 of 879 reviews
Jan 25, 2024
Reviewer name: Abraham Abraham
5 out of 5 stars
5 out of 5 stars review

Very convenient

[This review was collected as part of a promotion.] I love the fact that the machine is doing both washing and drying with only an initial setting. I highly recommend it because it’s a peace of mind. I put my clothes and take them out dry and ready to wear. It works very well with my busy schedule.

Review from lg.com
Helpful?656FAJGUECN613610468109
Dec 5, 2024
Reviewer name: Seco
5 out of 5 stars
5 out of 5 stars review

Life changer

[This review was collected as part of a promotion.] The wash combo is perfect for my laundry room and saves so much space. It’s really a life changer as I don’t need to move the laundry from the washer to dryer. I could leave home for hours once I put everything into washcombo and come back home to fresh laundry.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hi Seco, thank you for sharing your experience with the LG WashCombo™ All‑in‑One 5.0 cu. ft. Mega Capacity Washer/Dryer, model WM6998HBA. It’s great to hear how well it fits your space and how much you’re enjoying the convenience of true wash‑to‑dry in one step. Being able to head out for hours and come home to fresh laundry really is a game‑changer, and we’re glad it’s making such a difference in your routine. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Sep 23, 2024
Reviewer name: CyndiLW
1 out of 5 stars
1 out of 5 stars review

HORRIBLE

I cannot even begin to explain how horrible this product actually is!! The dryer NEVER actually turns off. It will stay on forever even if the clothes have finally gotten dry. (About 5 to 6 hours to dry one bath towel, 2 hand towels and a couple of washcloths) Water continually collects in the lint filter, even after 5 to 6 hours of drying, and yes I take it apart frequently to clean everything. The condenser coil gets dirty and wet too. I might also add that this machine is a total fail at the wash/dry feature. All the clothes collect at the back of the machine drum. They then dry stuck to the back of the drum. Every load I must pull them off the back of the drum and rearrange them so in a few hours they will be dry. Because I really wanted a smaller footprint in my utility room I am now a slave to this waste of money.

Review from lg.com/ca
Helpful?656FAJGUECN613610468109
reply from LG CareQ

Hello, we appreciate you getting in touch with us, and we sincerely regret any inconvenience you may be experiencing at this time. In order for us to help you with this matter, we do invite you to contact us personally. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.

Mar 4, 2025
Reviewer name: All4ofus
5 out of 5 stars
5 out of 5 stars review

Easy, Efficient and Convenient

This is exactly what I wanted with a young family and the need to do a wash every single day of the week. Now I can load and go without reminding myself or my husband to transfer the clothes from the washer to the dryer. It's ideal to have it ALL IN ONE!

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there! It's amazing to see how much your family has been enjoying your LG washer/dryer combo unit so you can do your laundry in one go. Be sure to connect your unit with the ThinQ app (https://www.lg.com/us/lg-thinq) so you can enjoy even more features all while on your phone. We're always a private message away on social media at @LGUSSupport if you ever need help with anything! *Josh

Nov 5, 2024
Reviewer name: DC87
4 out of 5 stars
4 out of 5 stars review

All in one is way easier - nice quiet unit

[This review was collected as part of a promotion.] Works really well. ***If you have not used a heap pump dryer/ventless before.....the clothes FEEL damp when they come out. It's the difference in relative humidity. Wait 5 seconds or shake it once and it's now "dry"

Review from lg.com
Helpful?656FAJGUECN613610468109
Aug 5, 2024
Reviewer name: SH B
5 out of 5 stars
5 out of 5 stars review

Worry Free, Gamechanger!

[This review was collected as part of a promotion.] I was thrilled to finally get a washer/dryer combo product, and it exceeded my expectations. I love the extra space it provides in the laundry room, and I no longer have to worry about forgetting to transfer clothes from the washer to the dryer. A few more impressive features include the ThinkQ app sync that elevates the user convenience, hassle-free cleaning of the lint filter, and the lighting inside the tub. Moreover, the ventless design is amazing; No regular vent maintenance needed, which eliminates a fire hazard. Overall, this washer/dryer combo is a true gamechanger! I highly recommend this product.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hello. That's what we call a total laundry room revolution! We are thrilled to hear your ventless combo is maximizing your space, ending the hassle of transferring clothes, and making your routine completely effortless with its smart connectivity and convenient design. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James

Jan 27, 2024
Reviewer name: Mikieb
5 out of 5 stars
5 out of 5 stars review

More features to find!

[This review was collected as part of a promotion.] I’ve had this machine for 5 days, and I am still discovering more features! The dryer has so many options! And I can totally customize washing and drying! Clothes sent wrinkled and are dry as needed!!!

Review from lg.com
Helpful?656FAJGUECN613610468109
Jul 24, 2024
Reviewer name: Singha
5 out of 5 stars
5 out of 5 stars review

Brilliant solution from LG!

[This review was collected as part of a promotion.] The LG WashCombo is a brilliant solution for anyone short on laundry space! This all-in-one unit packs a powerful punch with its 5 cu. ft. capacity, easily handling larger loads. The ventless design is a major plus, allowing for flexible placement without the hassle of venting. The Inverter HeatPump technology is a standout feature, delivering impressive energy efficiency while gently drying clothes. While dry times might be slightly longer compared to standalone dryers, the overall convenience and space savings far outweigh this minor drawback. The Direct Drive Motor ensures quiet operation and reliable performance. If you're seeking a compact, efficient, and feature-rich laundry solution, the LG WashCombo is a fantastic choice.

Review from lg.com
Helpful?656FAJGUECN613610468109
Sep 12, 2024
Reviewer name: Lally
2 out of 5 stars
2 out of 5 stars review

Buyer's Remorse

We are a family of two with two cats. I have tried so hard to love this machine but I can't. It just takes so long to dry a load and, rather than pet hair going into the filter as I'm used to, it very much stays on clothes and the rim of the machine. I have no complaint with the wash functions but regret not going with my initial choice of separate washer and dryer, where I could work on two loads (one load drying while another washes). I was advised that a wash/dry load takes about two hours. Not at all, I'm investing up to four hours in one load of laundry at times, depending on the fabric and size of load, and our loads are not family-sized, ever.

Review from lg.com/ca
Helpful?656FAJGUECN613610468109
reply from LG CareQ

Dear Customer, Thank you for sharing your feedback on the LG Combo Washer/Dryer. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.

Jul 29, 2025
Reviewer name: DSCC
5 out of 5 stars
5 out of 5 stars review

Works great but I have had to learn how to use it

So I have had it for about 3 months now Tried the AI function and didn't find it worked very well cloths were damp. Mostly use the Wash and dry with the Very Dry option picked and it works great. Had to switch to Liquid Detergent as I found our Pods weren't always dissolving. My only real issue is with the lint filter having to unscrew the unit to clean prior to the filter is just a poor design, they should have made it that the front part just slipped out as i do find large amounts of lint in there.im not an engineer and i see they have made improvements on the side lint filter that is is now secured with magnets they just have to figure out that one as well

Review from lg.com/ca
Helpful?656FAJGUECN613610468109
reply from LG CareQ

Hi there! Thank you for taking the time to share your detailed experience with the product! We’re glad to hear that the Wash and Dry function with the Very Dry option is working well for you. We appreciate your feedback regarding the AI function and the detergent pods — switching to liquid detergent is a great workaround when pods don’t dissolve fully. Your insight on the lint filter design is very valuable, and we understand how inconvenient it can be to unscrew the unit for cleaning. It’s good to hear you’ve noticed the improvements with the magnetic side lint filter, and we’re always working on enhancing the design for better user experience. If you have any other questions or need assistance, please don’t hesitate to reach out. Thank you for choosing LG!